The staff is so nice and friendly, always feels like home when we go. Comfortable rooms, easy access and great parking. Very clean hotel. Pool, hot tub, Basketball court, tennis court. Lots to choose from. We did everything except tennis. Room service was great. Very easy walking to the park. Snoopy meat and greet in the lobby every morning.
Amazing check in at Knottsberry Farm Hotel
(Fort Bragg, California)
Oct 24, 2022
We've been to Knotscary Farms many times in the last twenty years, and always stayed at the Courtyard by Marriott a mile down the street, since it was cheaper bu still walking distance. However, we haven't been here for 6 years, and in that time, Knottsberry Farm Hotel has now become the same price. We figured, 'Why not?', and bought the Gruesome Getaway Package. It includes hotel, parking, early entry, fright and fast lane (vip entry for hoth rides and haunts), souvenir t-shirts, pre-entry 'Boo-fet', and breakfast in the morning.
That's a lot to keep track of for anyone. Additionally, we had requested extra pillows when we made the reservation. Now here's where I extol the virtues of one of the best front desk people I have ever encountered.
Andrew pulled up my name upon check-in, gave me vouchers for each of the above, asked for sizes for the shirts, and made certain that I understood it all. I recieved the shirts, the vouchers, and was pleasantly informed that my room was ready, and the extra pillows had been delivered. He was pleasant, efficient, and smiled as if this were the best job in the world. He made me feel immediately taken care of, and was an awesome beginning to a lovely stay.