(Carlisle, United Kingdom)
Jun 08, 2022
Lovely hotel,but very expensive. Lovely room,couldn't fault the housekeeping. Booked breakfast a few days ,lovely buffet breakfast but a bit expensive especially as kids pay full$30 at age 10. I didn't like the cafeteria style cafe at all. Have to say the "cast members" were excellent,the service at the hotel was brilliant and genuine. Beautiful view from balcony,we pushed the boat out for a savannah view. Really lovely but wouldn't do it again as very expensive and you can easily see the animals at the hotel from other view points. Lovely pool,open till 11pm,lovely atmosphere.
Great animals, ok service
May 16, 2022
We loved the theming of this resort. The lobbies and public areas were great. We stayed in two rooms. Our first room was savannah view and we loved seeing animals, but there was as fencing everywhere and they seemed to be limited to small areas. Also, our room was located at the end of the longest hallway I’ve ever seen. I don’t mind walking, but wow. It was at least 1000 steps and with luggage or at the end of a park day, it took forever. With rooms this far, they should offer to help guests w luggage or ride on their many golf carts. No offers.
With this info, I requested a room closer to the lobby for our second room. This room was next to the lobby, looking out on the valet parking. It was awful. At all hours, there were delivery vehicles outside of our room, shuttles, everything. Even with white white noise and ear plugs, it kept us awake.
The staff kept referring us to use the app, rather than interact with them. When I asked a question at the front desk related to transportation, staff started contradicting each other and it got very awkward.
We also had problems w housekeeping. On our final day, they loudly banged on our door at 8:30 am, yelling housekeeping! Waking up my exhausted kids. We could hear them doing the same for other rooms. Check out was 11am and we had alarms set. There is no reason for them to do this. They returned at 10:30, checking to see if we were still there. It was awkward and a terrible way to end our stay there. It made us feel like we were kicked out and it was disrespectful. We will choose another place to stay on our next trip.
Another great Disney property
May 16, 2022
We had our first stay at Animal Kingdom Lodge as we check our 10th Disney property off the list. It is a typical Disney resort: unique yet familiar. There is the magnificent lobby, the great restaurants, the arcade, the pool area, great fitness area and a wonderful room. We had the no view of the savanna with kitchen, 2 bathrooms, king bed and sleeper sofa and chair. The room was clean, quiet and comfortable. There are lots of places to sit and watch the animals on property so if mobility is not a problem, I would save the money and walk to the viewing areas. The animals are a wonderful way to relax and sit for an hour or two. There is a community room and outdoor sports courts as well. Kidani is not as large as Jambo House lobby and restaurants but had everything we needed. Another great Disney property. We haven’t stayed in a dud yet!
2 nights in Jambo, 2 nights Kidani
(Ithaca, New York)
Apr 20, 2022
Absolutely loved Jambo hated Kidani Our room was no lie at least a mile from check in, dark gloomy hall ways , was in a back corner I think like room 7655? Jambo 100 Percent can't wait to go back.... Kidani NEVER.
Not sure we saw it at its best
(London, United Kingdom)
Apr 19, 2022
Tricky review to write as we spent very little time at the hotel given we wanted to maximise our time in the parks. Overall impression is that the hotel was pretty good - pool area was nice but busy and main lobby area was pleasant but quite dark. Felt the hotel was pretty much at capacity though and this was obvious with big queues at restaurants etc. We only had breakfast at the buffet restaurant once (which was ok) and had a few evening snacks, breakfasts etc as takeaways from Mara - again ok but expensive for what we got. Two disappointing aspects to our stay:
(1) room was only made up once in a week and bins were not even emptied on the other days - unacceptable. And why? Short staffed, hangover from COVID - not really sure
(2) we had a first floor room at the front of the hotel where the verandah over the walkway obscured the view to the extent that it was almost impossible to tell if it was night or day outside……not a huge issue as we spent very little time in the room but really quite poor and it would have been an issue had we been there more. We had been trying to book better room for months before our stay but were told no others were available.
All in all a good stay but our experience with the accommodation was average compared to when we last stayed in Yacht Club 5 years ago.