We came to stay and visit the resorts because my nephew was enrolling into Feltrim Sports Academy. Everything was really nice the only thing I can point is the Refrigerator Ice Maker dispenser needs to be cleaned and make sure you are cleaning the outside tables well as well.
Not as described and very disappointing
(Melbourne, Florida, United States)
Sep 09, 2021
Well it definitely wasn’t as expected or as the pictures described. Very disappointing and our house smelled horribly of pot and smoke. And of course the offices were closed until
the next morning. The office didn’t seem surprised of my concern which is sad. I did request that the HVAC filter be changed and they did respond to that. But we had two small children in the house. In addition, the pools were very cold. And the house was very used and not completely kept up. I do not recommend!
Sep 07, 2021
We had a great time in Balmoral event center. It is a beautiful place to have an activity. The food was great. We are planning to come back. The house was perfect. The service was excellent too. Definitely we have to come back.
Not as advertised
Aug 29, 2021
We were disappointed to find the neighborhood full of long term renters, a much different vibe than a vacation only community as advertised. Landscaping was not well kept. House was mostly clean, but absolutely stunk of cigarette smoke. Carpets heavily stained, beds very low to ground and uncomfortable. Kitchen and bathrooms were very clean. Private outdoor pool and patio furniture was great, but community pool was very run down.
Looks much nicer online than in reality. They did have great customer service, however, and refunded me the balance of my trip when we decided to check out after the first night. We just couldn’t deal with the smoke stench.
Room for everyone!
Aug 13, 2021
I would like to start with the positive! The girls behind the desk were wonderful. Mabel and Tang were there to help with anything you would need! So friendly and so enjoyable!! They themselves would get a five star!
The house had plenty of room. We had a six bedroom six and a half bath. It was so nice that everyone had their own room and their own bath. And the best thing about the house was having our own pool! The kitchen is not fully stocked as you get at some resorts but had enough to get by. I always bring my own big skillet.
What was disappointing was when we arrived the hot tub was not working and the splash pad was not working and at day two the big water part with the bucket broke. But the kids made do with the water slide and the pool. Because of covid you can only get a hold of someone at the front desk from 11:00 a.m. till 6:00 p.m. You are not allowed to get into your house before 4:00 but the good thing is they have an arcade where all the games are free so we were able to enjoy that and until we could get into our house.. Unlike other resorts there is no shuttles from your place to the pool, So you might want to get a place close by. Most of the houses are rented by local people so there is a lot of cars and a lot of noise. I think that's why the amenities for this resort are very minimal. It is more like an Airbnb and not like a resort. If you just want a house with its own pool this is the perfect place!
Bottom line, the resort type amenities gets a two-star, the house gets a four-star and the girls at the front desk get a five-star.