Mercher and Natalia were courteous and friendly. Their customer service was amazing. The rooms are clean and tidy. The staff and front office really made it. Alicia and Mercher checked us out and they were friendly and so kind. Thanks for all your hospitality’. The hotel was 10 minutes from here. We had a two bedroom suite .
Connecting Room for couple celebrating anniversary
Jun 16, 2022
My husband and I were celebrating our wedding anniversary. To our surprise, we were put in a connecting room, the idea about these rooms is for families traveling together. When We complained to the staff about the family in the connecting room been loud at 12:30am, we were disrespected by the security guard on duty who told us we were lying. We invited her to come into our room so she could hear the noise and she refused. She raised her voice at us and among other thing, she told us that we could leave if we didn’t like it. We filed a complaint to the Manager on duty the following Morning, 6/13 and we asked that the night of 6/12 be refunded. To this day, I have not heard a word from anyone at the hotel nor a refund for the horrible night.
Jun 08, 2022
Our stay at the Mila Resort was fantastic! The rooms were very spacious and clean.
All staff were friendly, helpful and all around happy and kind!
The pool was amazing; clean and lots of things to do outdoors.
(St. Augustine, Florida)
Jun 06, 2022
The massage was amazing, free 25 minute massage one day. Rooms and the entire place is very clean. House keeping came to the room every day. Great pool, big screen TV and one day they had an inflatable slide by the pool. Very Friendly staff. It will be great when the renovations are complete
May 31, 2022
The Melia is a beautiful resort. Very clean. Out of all the resorts I have stayed in in Orlando this is the cleanest. Friendly staff, good food. The pool is amazing. They have a hot tub here as well. Lots of chairs around the pool to lounge around. Great place to stay.