Active Advisories
New to WestJet Vacations - Universal Terra Luna Resort will open March 25, 2025.
Overview
Universal Terra Luna Resort represents another world in Universal Orlando Resort accommodations. Inspired by the thrill of exploring the unknown and pushing the limits of discovery, it opens March 25, 2025 . This resort is much more than your launchpad into amazing adventures at the parks; it’s also your landing zone for relaxation and recharging between the fun. Or anytime during your visit when you just want to relax by the pool or maybe take a quick nap.
Universal’s Prime Value Hotels are the sweet spot, with a mix of services and amenities made for comfort and affordability. Guests at these hotels enjoy thoughtful, resort-style amenities, an array of fast-casual dining options, and exclusive theme park benefits. This is the option for guests seeking relaxation and convenience.
Guests of Universal Terra Luna Resort enjoy the following benefits:
- Complimentary transportation to the parks and Universal CityWalk,
- Breeze into one of the Universal parks up to an hour earlier than regular guests with Early Park Admission* (valid theme park admission required; select attractions).
- Complimentary delivery of merchandise purchased throughout Universal Orlando Resort directly to your hotel.
- Room key gives you resort-wide charging privileges throughout Universal Orlando Resort.
LEGAL: *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply
Check in
4:00 p.m.
Check out
11:00 a.m.
Rooms
750
Inclusions
Rooms
- 2 queen beds
- No more than 4 guests in the room
- 2 queen beds
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
- 2 queen beds
- Pool view
- No more than 4 guests in the room
- 2 queen beds
- Pool view
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-fridge
- Phone
- Safe
- TV
Amenities
Exterior
Lobby
Pool
Location
Reviews
TripAdvisor Traveler Rating
Great new hotel
TB-27529 (Garner, North Carolina) on May 15, 2025
We spent 5 nights here. First off, it's brand new. Everything is clean and everyone was so friendly. The rooms were immaculate. I was able to do laundry. They have machines on 2 of the levels... 2 and 9 maybe... I used the ones on the 2nd floor. $4 for wash and another $4 to dry. A little steep. Bring your own detergent to save that expense. The food was great. They have a good selection for each time of day and we never got something we didn't like. We were actually quite surprised. Some meals we weren't as hungry so we just got a kids meal. Pool was very nice. Buses to city walk were on time and no issues. We were going to walk over to Stella Nova but never did, but there's a crosswalk you could if you wanted to. Parking is expensive. Wish they'd get rid of that extra expense.
Quite a few bumps in the road to say the least.
pigbelk (Boston, Massachusetts) on May 14, 2025
My family and I stayed 8 days/ 7 nights mid to late April 2025 and found the hotel to be quite nice and the room was fantastic overlooking Epic Universe in the distance. We had housekeeping service our room just once in the week we were there and even then we had to call to get it done. The food at the hotel was of decent quality but at a cost that made you remember where you were at. The menu is not that extensive for people staying a week as you run out of options quickly. Room card wouldn’t work in the parks and restaurants as we were told, even after adding nearly $1,000.00 to it causing major issues and confusion. The bus to Volcano Bay had us waiting nearly 2 hours and missing early entry and thus no good chair locations. Universal Super Shuttle never came to bring us back to the airport even though we confirmed and paid everything in advance causing us to pay $60 to get to the airport to catch our flight back home and then waste time trying to get refunded our money back from Mears Transportation and not Universal. Many complaints of the elevators being down and long waits, unsupervised children fooling with the carousal doors ended up breaking them for 5 outta 8 days. This is definitely a 2-3 star hotel at best. Only thing it’s got going for it is that it’s new and close to Epic Universe.
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