Located directly across from Universal Orlando® and centrally located to everything Orlando has to offer. Relax by the heated pool, adventure off to one the World Famous Attractions, or enjoy a shopping excursion. Make yourself at home in a spacious deluxe guest room or the one bedroom suite!
Complimentary scheduled shuttle transportation to: Universal Orlando®, and Sea World.
Kids 11 and under eat breakfast, lunch and dinner free at TGI Friday's.
Complimentary coupon book with up to $150 in savings at Universal Orlando® Resort (one per room).
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
(Telford, United Kingdom)
Aug 08, 2022
My family and I had booked the 2 bedroom suite as there were 5 of us. We were staying for 2 weeks. Not going to lie, we did have our concerns upon reading previous reviews on this hotel.
Our suite was very spacious and clean. It was the exact base we’d wanted to put our heads down at night as we were off doing theme parks etc. in the day. Yes, the hotel is slightly dated but they are in the process if refurbishing. I guess if you want to be spending all your time in the hotel, then my advice would be to choose a resort as this is a hotel.
The reception staff were all very friendly and we have to give a special shout out to the night security guard Emrick who was so kind to offer to change our tyre when we found out that we had a slow puncture to our hired car.
The pool area was clean on the 1 evening that we went there and my boys had met some lovely hotel guests.
Our rooms were cleaned daily. Nothing bad to say there.
Overall, we were very pleasantly surprised and enjoyed our stay at this hotel.
Not the best
(Wakefield, United Kingdom)
Aug 06, 2022
We had two rooms, one family room and one couple.
The first family room had ants in, broken draws and wasn’t very clean. They never apologised for this and just moved them into a different one.
The couple room had pubic hair in the bath and the room wasn’t very clean. We complained to reception and they said they had no spare rooms to move us but will send someone to clean. We went back later on and it still hadn’t been cleaned properly.
We had to request someone to come clean and replace towels a lot as they didn’t do it. Even when we asked they’d say yes then wouldn’t do it.
The pool was full of ants
The only good thing is the walk to universal isn’t bad.