Learn about all active advisories related to this hotel
Prior to, or after purchasing any Disney Product, guests should visit https://www.Disneytraveltradeinfo.com/wdwws to view important information about park reopening, reservations, limitations on benefits, features, experiences and offerings, new safety measures and other information.
After purchasing a ticket, the guest should visit www.StartYourDisneyExperience.com to create a profile (if you do not already have a profile), and, using the confirmation number that WestJet Vacations will provide, link the ticket to the profile and then make park reservations.
Return to the charming days of riverboats and Mark Twain and discover this moderately priced resort. Courtly pillars, grand staircases and splendid gardens blend with the Mississippi-style waterways and gracious Southern hospitality. "Mosey over" to Alligator Bayou and discover its rustic architecture, front porches and meandering walkways. A stocked fishing hole, country-style pool, flowered fields and two-story cottages create the nostalgic romance of down-home charm.
Guests MagicBand or Card allows guests to charge purchases to their room and purchases can be delivered directly to their room.
Any guest celebrating a special occasion while staying at any Walt Disney World Resort hotel may request to receive a Disney Character voicemail message on their in-room phone. Occasions for Character calls can include birthdays, romantic celebrations or any other special event.
All Disney resort transportation is included within the grounds, including motor coach, ferry, and tram.
Extended Theme Park hours, known as Extra Magic hours
Disney Magical Express return transportation between airport and resort baggage transfer
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
2 queen beds
Views of parking area
2 queen beds
Views of parking area
No more than 5 guests in the room
Bunk-size Pull Down Bed not recommended for guests over 9 years of age
Included in all rooms
Crib (on request)
Pack 'n Play playard available upon request
Fridges can be provided on a "request basis only" and will be based on need priority
*Rooms can accommodate up to 5 guests per room if one guest is under 3 years of age. 5th person will be accommodated in a crib. Please contact WestJet Vacations at 1-877-737-7001 to book.
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
Child care services available ($)
Medicine Show Arcade
Bayou Pirate Adventure ($)
Sailing down the Sassagoula River, young scallywags listen to the legends surrounding Captain Jean Lafitte – one of the most infamous pirates ever to haunt the waters of New Orleans. Departs from the Fishin' Hole on Ol' Man Island. Donning pirate bandanas, young buccaneers board their seasoned vessel for a spirited pursuit of treasure. Sailing to exotic "ports of call" (Resort marinas), they’ll hear legends of pirates past and discover clues that may just lead to a bountiful treasure chest. At the final port of call, kids split up the pirate booty, as they enjoy a snack (such as goldfish crackers or pretzels) and a drink (such as water or a juice box). Children must be 4 to 12 years of age and potty-trained to join this pirate crew.
The age range below will determine the quantity of children during booking.
Children ages: 3 to 17
Bars and entertainment
Muddy Rivers Pool Bar
Bar, Pool bar
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 11 a.m.
Throughout the property
In room wired
Type of restaurant
Type of cuisine
Boatwright’s Dining Hall*
À la carte
Riverside Mill Food Court
Breakfast, Dinner, Lunch
Property view -
1251 Riverside Drive
Lake Buena Vista
Orlando, Florida, United States of America 32830
31 km from MCO
Meal and plan options
Disney dining plan
Disney Resort guests can save up to 30% per adult on dining by purchasing a Disney dining plan as part of their Magic Your Way Package. The plan allows guests to choose from over 100 select restaurants throughout the Walt Disney World Resort
Disney dining plan – 3 different plans available to suit your needs – quick service, regular and deluxe. The plan allows guests to choose from over 100 select restaurants throughout the Walt Disney World Resort.
Pools and recreation
Jetted pools: 1
Outdoor pools: 6
Water slides: Included
Motorized watersports: on site ($)
Non-motorized watersports: on site ($)
Watersports centre: on site
Bicycles: on site ($)
Hiking: on site
Tennis courts: on site
Horse-drawn carriage rides available ($)
Medicine Show Arcade available ($)
Disney and other Theme Parks (Offsite) available ($)
Disney Water Parks (Offsite) available ($)
Shops and services
Giftshop available ($)
Laundry services available ($)
Parking available ($)
The Resort's Main Building
Ol' Man Island
Movie Under the Stars
Campfire on de' Bayou
1251 Riverside Drive, Lake Buena Vista, Orlando, Florida, 32830, United States of America
I have go start by saying that for those who had to file police reports for stolen items I'm sorry, as I'm sure that employee(s), have since been let go. Our stay, both times, have been nothing but awesome and as soon as the resort opens back up, we plan on booking a week long trip. Every employee was polite, respectful and willing to help at every turn. This resort has become our families go to Disney resort. We still have our favorite; Animal Kingdom and Polinisian resort, however, due to both of those being so expensive, Port Orleans resort is and remains our go to resort.
Worst experience & treatment ever
Nov 20, 2020
We stayed here for our trip to nationals. During our visit 7 of our people had to file police reports for items that were stolen from our rooms. These items included money, prescriptions, personal information, and misc items. Cleaning staff would come into the rooms when do not disturb signs were up and people were in the rooms still sleeping. They would go through all of our items and move them around including closed suitcases. The compensation was pizza by the pool & free parking for 1 vehicle for the stay. Now they have listed the parking for collections as not paid when they stated it was taken care of at check out. Our stay was in March and we are just being told of this in November and they will not remove the charges now. I do not recommend staying at a place that treats their customers like this and allows cleaning staff to get away with this. If you look at other reviews, which we did after, this has happened many times in the past. The police have found nothing and have not contacted us since either so that was a waste as well.