Hilton Garden Inn Ottawa Downtown reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.0
  • Value 4.0

218 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Don’t waste your money

williamallman2023 on Jan 27, 2023

Got my diamond membership at this hotel and will never stay again. Everything has gone down hill. Would avoid for about 6 months or so until they change management. There are better value for money hotels in Ottawa.

TripAdvisor users rated this property 5 out of 5


pkst2016 (Humboldt, Canada) on Jan 15, 2023

Nice hotel with lots of space in the room - comfortable bed. The restaurant/bar downstairs was perfect for meeting with colleagues. Breakfast downstairs was free and better quality than your normal “free breakfast” Best part of hotel was true walking distance to parliment in under 10mins. Close to other restaurants and pubs as well. It’s on the other end of the downtown area, a little farther away than some hotels but for the difference in price it’s definitely worth it. Lots of MP’s stay here while the house is sitting.

TripAdvisor users rated this property 3 out of 5

Don’t come for the food

Coastal49301528222 on Dec 07, 2022

The restaurant food was just average. The chef uses flavour/ food combinations, that in some cases, don’t work. The breakfast buffet had a very poor choice, and below average quality, even for this category of hotel. The hotel appears very new with very nice decor. The reception service was good, but restaurant service is inconsistent.

TripAdvisor users rated this property 5 out of 5

Great service

Guillaume N on Nov 29, 2022

Stayed at the Hilton for work. Amazing dinner and great service at the bar. Thank you Justin for the amazing service! Highly recommend the hanger steak. Rooms were pristine, check in fast and efficient.

TripAdvisor users rated this property 5 out of 5


Daydream391876 (Calgary, Canada) on Nov 13, 2022

Arrived about 02:00am and had a smooth check in. The entire ambience in the hotel was awesome. We had good lunch with family. Will stay again. Went to ask for fresh room supplies and voila came back to meet fresh towels and room refill . Awesome

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