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Overview
Ottawa is yours. With the Lyon Subway stop close by, we’re ideal for exploring downtown, catching a show at the National Arts Centre, or haggling a path through Byward Market Square. Fill up on free breakfast before strolling the Rideau Canal. WiFi is free, as is our evening social, Monday – Thursday. If you like a home-cooked meal, give your in-suite kitchen a whirl.
- Complimentary hot/cold breakfast for up to 2 guests daily.
Check in
3:00 p.m.
Check out
12:00 p.m.
Rooms
171
Inclusions
Rooms
- 1 king bed
- No more than 4 guests in the room
- 1 king bed
- Maximum 4 adults
- Maximum 3 children
- No more than 4 guests in the room
- Alarm clock
- Phone
- Room service ($)
- Safe
Amenities
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Check-out time: 12:00 p.m.
Wi-Fi
- Select public areas
- Room
Internet
- In room wired
- Business centre
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Tulip Restaurant and Lounge | À la carte | International | Breakfast, Dinner, Lunch |
- Rooms: 171
- Fitness centre: on site
- Breakfast: Included
Pools
- Indoor pools: 1
- 24 hour front desk
- Business centre
- Giftshop available ($)
- Laundry facilities available ($)
- Meeting facilities available ($)
- Parking available ($)
Pool
Gym
Business centre
Meeting room
Location
Reviews
Rooms were nice, oversized parking was a deal breaker
nymustang1 (Syracuse, New York) on Jan 08, 2023
We stayed in Ottawa with a group in January. The stay overall was pretty nice. Hotel was quiet and very clean. Ample lighting and outlets in the rooms. The kitchens, bathroom and King bed was nice. The pullout for the kids was a bowl and the sheet was not made for the pullout. The Breakfast cost was inconsistent among the group. Some of us it was complimentary and others were charged so that was kind of frustrating. When I called ahead, I was initially told it was complimentary and then told it was not. When I showed up, I was told it was complimentary. For four of us over four days, this was a pretty important detail. The deal breaker for me was the oversized parking for vehicles over 5'9". We have a small SUV truck and measurements indicated it would not fit in the garage. Traveling from the states, this was not a headache I wanted to deal with so I just took the oversized parking. The location was a block and a half away. I was uneasy about it being the city, but we did not have any issues with break-ins. We did how ever have a number of issues with the lot which was right next to a construction zone. There were literally cranes moving material over the vehicles. The night we showed up it was a sheet of ice from snow melting and freezing. We were struggling to walk from the car to the sidewalk and were very concerned about others sliding into our car. I mentioned it to the front desk and they recommended we park on the street somewhere else. Mind you I just paid $30 to park in a gravel lot and this lot is not owned by the hotel. The next day we went out to find we were actually sharing the lot with construction workers, so spots were very limited. The day we departed, my son was getting in the car and with the warmer temperatures, noticed a large piece of wire sticking out of the ground and on closer inspection, picked up a hand full of nails and screws. In Summary, the room was very clean and updated and the staff was constantly working hard to keep the place clean. We were able to walk to a number of places for eats, brews and coffee from this location. I know that staying in large cities is difficult, but the parking situation is a game changer with anyone that has a normal sized SUV. I know for our large group, many of us were disappointed with the parking arrangements as they made things difficult for loading and unloading as well since there is only the small front entrance to do that.
Typical Hilton Stay
Passport067575503547 (London, Canada) on Jan 08, 2023
Great location downtown however, multiple issues during our 7 night stay. Front of house staff did a reasonably good job at resolving the various issues however, I suspect they need more back end support by management. A little disappointing to have to visit reception over multiple days to remind them of the same things (housekeeping related, no hot water in room - maintenance issue etc). Note to management… Rather than reception staff taking notes on paper maybe investigate using a work order management system to track and escalate guest issues.. Follow on note. We stayed at Homewood Suites Hilton a few days after this stay and must report that it was a good stay with no issues.
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