Ottawa is yours. With the Lyon Subway stop close by, we’re ideal for exploring downtown, catching a show at the National Arts Centre, or haggling a path through Byward Market Square. Fill up on free breakfast before strolling the Rideau Canal. WiFi is free, as is our evening social, Monday – Thursday. If you like a home-cooked meal, give your in-suite kitchen a whirl.
Complimentary hot/cold breakfast for up to 2 guests daily.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Been there for one night with my family. Got a suite at one of the top floors with magnificent view on a river, parliament quarter and adjacent part of the city. The suite has very big "living room" with a good sofa and full kitchen. Master bed was very comfortable. There were almost no noise heard during the night except some weak sound from elevator motors. The air conditioner was surprisingly quiet.
What was not good is the inability of management to organize things such as check in/check out and especially breakfast. With the checks, there were not enough people at the counter; they are training a few people but trainees are not allowed to register guests on their own. As a result, there were always lines at reception decks.
The breakfast was a complete disaster. They have guests with free breakfast and those who pay for it and they set up a checkpoint at the entry separate them from each other. This resulted in a HUGE line of people waiting for someone to check them in and sit at the table. The hotel is big but the reception area is rather small; the breakfast team was running full steam to clean tables and didn't have time or people to check people in.
The hotel also offers a "box breakfast" i.e. you can get a lunch box, get food into it in a buffet and eat it elsewhere. However, the drawer with the boxes located across the reception deck is not marked. Since most of the time there are noone at the reception deck, guests have no idea where the boxes are. I saw few guests searching for the boxes through the drawers and getting boxes on their own.
The food was not that great; potatoes and sausages were not fried well.
This breakfast disaster spoiled everything about this hotel; I will not come back until they change the management.
Great stay in Ottawa!!
Jul 12, 2022
Great location and very clean hotel! The suite was spacious for our family of 4. Pool and fitness facility was clean and efficient. Breakfast buffet was an excellent surprise (we thought it was continental).