(Yorba Linda, California)
Jun 26, 2022
We went for a quick trip to celebrate my son’s 16th bday. Had a great stay! The kids had a great time at the pool. We enjoyed waking around the hotel grounds. The breakfast at Rockwood Grill was excellent - Lucy was a pleasure to meet and made the breakfast more enjoyable.
Raylene was great at check-in. We will be back, did not have a chance to try out the boat ride.
Breakfast amenity for titanium elite was more than sufficient. Jayhada was very helpful and would definitely recommend the JW for a family trip.
Front desk ignoring dog sightings
(Ayrshire, United Kingdom)
Jun 25, 2022
Can’t believe I told front desk the upper block where a woman came from 9401 area of dessert spring 1 with a small fluffy white dog( no matter what size it’s still a dog that’s not aloud) it’s not a service dog, they want us to get exact room I can’t believe they can’t check it out if someone is bad enough to bring an animal, my other half is highly allergic to dogs this person should be turfed out on their ear she is so selfish get your act together and do something about this