The Westin Mission Hills Golf Resort and Spa reviews

TripAdvisor Traveler Rating

3.5 Very Good

  • Cleanliness 3.0
  • Location 4.5
  • Rooms 4.0
  • Service 3.5
  • Value 3.0

38 TripAdvisor reviews

TripAdvisor users rated this property 1 out of 5

Gross and Dirty

5starsgal (Orange County, California) on Jul 05, 2022

Spent the 4th of July weekend with 2 other family friends here. Not our usual but friends wanted to stay here. Am a bonvoage gold elite member. For that, they gave a golf view upgrade and 2pm check out when requested. The hotel room decor is tacky and looks like a scary movie hotel room where ghost will pop out. Very traditional and dark. Rooms are spacious but lack a bathroom trash. When asked for one, they said they are limited in trash right now. How is any female supposed to throw away their sanitary pads or family with diapers? So unsanitary. The toiletries that were stuck to the wall were empty and needed to request for refill. No bathrobes were provided and housekeeping never refilled on the daily water bottles. Now for the pool, it was filthy and dirty. Water was cloudy and so gross. It smelled like dirty feet. Very disgusting. Also, they have no outdoor showers so no rinsing off before going into the pool. Just be warned. Yuck! Bowling and arcade were small and crowded. Just more ways to get more money from parents. Games were $1.50 to $10 for each game. Not worth it. Staff is not very friendly and don't go out of their way for anything The restaurant and lounge was the nice part. They had good food and good service. We enjoyed the breakfast and drinks at the lounge. All in all, never coming back.

TripAdvisor users rated this property 5 out of 5

4th of July visit

Venture786025 (Burbank, California) on Jul 04, 2022

We received prompt and friendly service when we arrived. Samantha was very helpful and was kind enough to give us an upgraded room seeing as how we were celebrating our wedding anniversary. We had an enjoyable breakfast at Pimzimini on Sunday morning. We had two coupons for a free drink so my wife had a Mimosa and I went with a Bloody Mary. Both were great! At the lounge we receygreat service from Frank and from another young woman who’s name unfortunately escapes me at the moment. All in all we thoroughly enjoyed our stay.

TripAdvisor users rated this property 5 out of 5

4th of July weekend

Andie21763 on Jul 03, 2022

All the staff here at the Westin in Rancho Mirage was super polite and accommodating but I want to give a huge shout out to James in admitting for helping us out and getting us situated. Other shout out as well is Angel from the Pinzimini…he was super patient with my wild children and made the experience great. DJ E who was pool side was poppin!

TripAdvisor users rated this property 5 out of 5

Great experience..

PnoyJayR on Jul 02, 2022

Never been to the Westin, even though I been living in the desert for years.. The front desk James was super friendly and was very informative. He also gave me and my gf a couple drink tickets.. Soo plus...The king bedroom was very roomy and the 3 different pools made the fourth super memorable. Definitely will be staying here in the future.. Jay

TripAdvisor users rated this property 5 out of 5

Desert Vaca

lynnrX5700AY on Jul 02, 2022

Amazing ! What a wonderful place to take the family. The pool the game room the fishing in the lake. I couldn’t of asked for anything else. The staff is just awesome. So kind and helpful. We actually felt like we were just at home. The kids want to go back. This hotel is the best if you want a nice trip that can entertain the kids and keep mom and dad happy to. The room was comfortable and the service amazing. We will definitely go again!

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