Hotel

Ace Hotel & Swim Club

Palm Springs 4.0

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Overview

Ace Hotel's star attraction is the swim club, featuring a year-round outdoor pool and spa tub (both open until 2 AM), a sundeck lined with loungers and a stargazing platform. Poolside activities include DJ entertainment, bands, yoga classes, and impromptu dance parties. A second outdoor pool is open to guests when it is not being used for private events. The fitness center is outfitted with state-of-the-art equipment, as well as TVs, a sauna, and lockers. The Feel Good Spa at Ace Hotel offers massage, body treatments, and facials utilizing organic products. The King's Highway restaurant serves roadside-diner fare, updated with local, seasonal ingredients. The Amigo Room bar serves classic and creative artisanal cocktails using fresh juices and house-made mixers. Drinks are available poolside.

Resort Fees: Waived for WestJet Vacations guests.

Check in

3:00 p.m.

Check out

12:00 p.m.

Rooms

176

Rooms

Standard
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Standard
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar ($)
  • Phone
  • Room service ($)
  • Safe
  • Slippers

Amenities

  • No elevator.

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

Type Amenities
The Amigo Room Bar
Poolside bar Bar, Pool bar

Check-in time: 3:00 p.m.

Check-out time: 12:00 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • In room wired

Type of restaurant Type of cuisine Open for Additional Information
The King's Highway restaurant À la carte American Breakfast, Dinner, Lunch

  • Rooms: 176
  • Floors: 2
  • Pets allowed

  • Fitness centre: on site
  • Sauna steam room: on site ($)

701 E Palm Canyon Dr
Palm Springs, CA, USA 92264
760-325-9900
5 km from PSP

Pools

  • Outdoor pools: 2

Other sports

  • Bicycles: on site ($)

  • 24 hour front desk
  • ATM available ($)
  • Baggage check
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Meeting facilities available ($)
  • Parking
  • Tour desk available ($)

Location

Address
701 E Palm Canyon Dr, Palm Springs, CA, 92264, USA
701 E Palm Canyon Dr, Palm Springs, CA 92264, USA

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5
TripAdvisor users rated this property 3 out of 5

Review of facility and cleanliness. CELESTE was amazing to help with our experience.

Lubomir J on Nov 04, 2022

I will try to keep this brief but basically I live in LA and always make a stop at the ACE whenever I am in Palm Springs. Its always been great energy and good vibe. However this last time we stayed - the facility was in very poor condition. Specifically the pool and common areas. The seat cushions were covered in mold, the lounge chairs were breaking and tables rusted. It was not only unappealing but unsanitary. I wrote a letter to management because I really thought they should know that the guests are noticing the condition of the place considering the price they are paying. CELESTE BRACKLEY was my point of contact and was so generous with amazing responses, resolution and customer service. She is the main reason I would go back and give the Ace Palm Springs another try! I hope they clean the place up to match other Ace Hotel standards. I also want to note - the staff and service was amazing - this review is geared towards corporate to get the place together and invest some money.

TripAdvisor users rated this property 3 out of 5

Not being well maintained unfortunately

seret (new york, new york) on Oct 27, 2022

This is my third time here and I am quite disappointed at how unkept this place is. Where is management? To start I love playing the records in my room and the player needle is broken. The gate to my patio doesn't close easily as it needs to be adjusted. My toilet is loose in the bathroom. Can you give a full size ironing board? A wedding party is here. Can you imagine them ironing their suits on the tabletop version? Why are the pillows so flat? I haven't slept in days. The pool heater is off and the water is freezing! Everyone is in the hot tub as a result so I can't go in that at all. The beds by the pool are a nightmare. See the pics. The covers don't close properly and the inserts are hanging out wet and moldy. The upholstery everywhere is stained, even on my patio couch. The fireplaces are not on throughout the grounds at night. The music at the pool is too low. The Alamo the other night had no music on and the lights were super bright. There was zero vibe. None of the cute light up signs are on throughout the grounds. Where's the Ace vibe we know and love? For the price I expected to get what we always got...that good Ace feeling. My husband travels and always stays at the Ace. He said the Seattle one has also not been well cared for. What's going on?

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