The perfect location makes this resort renowned for repeat visitors. Within five minutes you're in the centre of the action; boutique shops, art galleries, casinos and casual or elegant dining. Relax at the inner courtyard surrounded by luscious flowers and greenery.
Complimentary airport shuttle. Call hotel directly to arrange pickup at 760 325 1301.
Waived for WestJet Vacations guests.
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
My sister and I recently stayed at Palm
Mountain Resort. We had been looking forward
to this vacation for months. We really wanted to like this hotel it’s in an amazing location and has a decent size pool with lots of lounge chairs. However we felt unsafe, on edge and it was not
relaxing. There were a couple of occasions where homeless people were roaming around inside the gated property, one incident where a man was yelling at us from the courtyard trying to get into the pool area. Another where there was a man trying to sell guests illegal substances. There was extremely loud construction the entire stay, we were not informed when we booked and we looked at their website and we didn’t see it written (if it is, it is not clear). We would not have stayed here if we knew before hand. There were tons of bugs called midges, that bite covering the pool walls and floor. The picture above was the bugs on a good day. On top of all this, our key cards
constantly had issues, the air conditioning was so loud it woke us up throughout the night, there was a dog toy, food, and dog hair all around my bed,wifi didn’t work in the room and only at the pool, which was very inconvenient as I brought my laptop for work and could not use it at all.
Ripped off, for getting a deal rate
Jun 23, 2022
We called to shorten our stay 10 days prior to the cancelation policy date, and the front desk told us it was changed, good to go, no worries.
When we checked in we were told they couldn't change it, we had to pay the extra 4 days we weren't going to use, and we should have called the third party we booked through to make those changes.
I feel taken advantage of, because we used a site to get a deal rate.
They did NOTHING to help this situation other than call me a liar for what i was told earlier that month when I called.
Awful management, who never called me back to discuss the issue, and overpriced rooms to top it off.
I do not recommend this "resort".