(Newport, North Carolina)
Oct 21, 2021
Even with Covid restrictions, the staff at this hotel did an admirable job. It was obvious that they were short of help, just like every where else but they came shining through time and again. I was there for 5 days because I was taking care of my brother's final arrangements and settling his business as best I could. It wasn't 2 seconds before I had whatever I asked for, even if the desk clerk had to do it herself.
Did not meet expectations of a Plus
Oct 20, 2021
Hallways and rooms smelled. Long wait time for hot items at breakfast. Homeless appearing individual in hot tub hours after close time, drinking hard alcohol and smoking. Still there the next day with a friend. Reported to manager and she did ask them to leave.