Overlooking Camelback Mountain in the heart of Scottsdale, Embassy Suites by Hilton Scottsdale Resort is just minutes from championship golf courses, spa facilities, shopping, dining, art galleries, MLB Spring Training and outdoor recreation. This hotel offerse spacious two-room suites with a private bedroom and separte living area, complimentary cooked-to-order breakfast, two outdoor pools and evening receptions.
stayed here for multiple times. the hotel is good. evening reception has improved same woth the breakfast. i hope they provide more options in the future. fruits have been added...
the complaints i have are: the pool isnt regulary cleaned, looked like. spa had a lot of leaves in it and it is fun to see someone in the spa with leaves floating around. human stew? lol. elevator servicing the back wing, at times, didnt work. good thing there are 2 lifts on that area. carpet inside the room, i doubt, was cleaned because the bottom of my feet always had dirt. broken shutters. we tried to kill the time by sitting on the lounges near the front pool area, and it smelled like someone was smoking marijuana, or could be the water coming out from the drain? i dont know...
staff should also stop banging door when cleaning rooms
Good family place to stay, needs some maintenance work
May 23, 2022
We had a great time here as a family for a quick getaway. We got the two double room that was poolside. The room fit us well with the mini fridge and kitchenette and two separate rooms. Oldest kid on the couch/pull-out bed in the entry room and younger kids in one bed and the adults in the other. The one bathroom was the chokepoint. The room was comfortable if it did have a bit of a stagnant smell when we first got there. We opened the window and front door and circulated some air and it worked well. Door to the bathroom had some damage on the bottom and the pool deck had some pitting. Pool was nice with some other families playing there. Buffet at breakfast and the happy hour snacks and drinks were great, and always give Embassy Suites a step up, especially when at the same price as another hotel. With a family, there is just a great savings in having five people eat breakfast for an included price at a hotel, especially when it can be made to order omlettes, eggs, bacon, sausage, potatoes, cereal, oatmeal, biscuits and gravy, and on and on. Staff was friendly and helpful, even when they let me know I couldn't be in the happy hour area without shoes (as it was right next to the pool). Good location too, right near the mall and old town Scottsdale. I would stay here again, but it would be good to see some of the maintenance addressed too to keep things up with the ongoing use.