Jul 24, 2021
The staff at the Wigwam made sure to go out of their way to provide excellent service in all areas of the hotel. We’ve stayed there many times and I was especially wowed by the service during this visit. Noemi and Jim at the front desk and bell desk were above and beyond helpful and kind at check-in. The staff who served us poolside were friendly, attentive, and efficient. The service and food at the Wigwam Bar were also excellent. The room was gorgeous and comfortable. What a relaxing weekend full of great memories! Can’t wait to go back!
Overrated "resort". Outside better than accommodations. Dining an issue.
(San Francisco, California)
Jul 20, 2021
Recently a group of our family members made the trip to this golf resort. We had several rooms, near each other with the idea of a small gathering. Here is what we dealt with during the 4 nights. The so called "suite" was a bedroom attached to a dated living area. Impossibly dirty and uncomfortable sofa, kitchen was a nightmare. Dirty counters with dry cereal stuck all over, unclean sinks and not a piece of paper towels or dish detergent available. Why offer a kitchen with ZERO amenities?
Bathrooms all dated, lousy soaps and a few awful toiletries. Cardboard for toilet paper. Beds with nasty muslin, worn sheets and a few bugs running around the showers in most rooms. The grounds need someone to clean them. Lawns were strewn with old coffee cups, wrappers for foods, etc. The restaurants for breakfast are pure chaos. Unless you would like to sit outside in 90 degree heat, no tables available. Most wait staff CLUELESS and patronizing.
Dinner faired better as an actual adult manager was in control. Not a bottle of water or one morsel in any rooms as a gesture.
What would make this a resort beats us. They need to get cleaning in these rooms.
Really beyond help.
Great front desk
Jul 12, 2021
nice large room was provided at group meeting price. Laura at front desk was especially accomodating; was at facility for group meeting in ballroom and private reception in one of the large suites; Great food and service; and was pet friendly. Golf course rooms especially convenient for pet walkout
Jul 09, 2021
Even tho our birthday celebration had nothing to do with the resort, the ladies had a spa day. I even got massage (1st. time ever,loved it...THANKS John)...We all gathered for breakfast, sometimes lunch, used the pools. This resort is perfect, was close to all malls, atm's, and off site restaurants.
Such a wonderful place to stay!
Jun 27, 2021
My family had such a wonderful time here ! Every single member of staff went out of their way to be considerate and helpful! The place was clean and there were so many things to do we would have never had to leave the resort! I cannot wait to return!