Hotel

JW Marriott Phoenix Desert Ridge Resort & Spa

Phoenix 4.5

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Overview

Set on 316 spectacular acres in the Sonoran Desert in north Scottsdale – adorned with five sparkling swimming pools, two championship golf courses, spectacular spa and exquisite dining.  Gracefully designed rooms with private patios and balconies, deluxe bedding and beautiful views.

Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

869

Rooms

Standard room
  • 1 king bed, or 2 double beds
  • Garden or Mountain view
Standard room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • TV
  • Private balcony or patio

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

FAMILY by JW

The Family Escape activity center features state-of-the-art technology and games, supervised recreational camp for kids ages 4-12 and daily resort experiences and activities.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Twenty 6 Bar, Lounge
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Select public areas
  • Room

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Stonegrill À la carte American Breakfast, Dinner, Lunch
Meritage Steakhouse at Wildfire Golf Club À la carte Grill/steak house Dinner, Lunch
Revive Spa Bistro À la carte International Breakfast, Lunch
Roy's Pacific Rim À la carte Asian Dinner, Lunch
Just and Splash Bar & Grill À la carte International Lunch
Starbucks Café Coffee and Pastries Breakfast, Lunch
  • Rooms: 869
  • Fitness centre: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
5350 East Marriott Drive
Phoenix, Arizona, United States of America 85054
800-835-6206
480-293-5000
34 km from PHX

Pools

  • Jetted pools: 1
  • Outdoor pools: 5
  • Cabanas available ($)
  • Lazy river: Included
  • Water slides: Included

Golf

  • Golf: on site ($)

Other sports

  • Bicycles: on site ($)
  • Hiking: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Pickleball Courts
  • ATM
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Shopping onsite
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Bellman services
  • Car rental available ($)

Location

Address
5350 East Marriott Drive, Phoenix, Arizona, 85054, United States of America
34 km from PHX airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Definitely not the same

boikjess (Phoenix, Arizona) on Sep 18, 2021

Let me start the review by saying…. Stay at the Princess and not the JW! Minimal amenities, very few food options and poor customer service. Breakfast is grab and go only, with no pool service until 11 and closing at 5 or 6 depending on the day. Covid is real, but most resorts and companies don’t continue to use this an excuse for poor customer service and lack of amenities. The JW uses this as an excuse over and over. Want to go to the lazy river? There are more deflated tubes thrown in an ugly pile than tubes available to guests. We saw more than one disagreement about who had the right to a tube. For the same price you can stay at the Princess. Better location, multiple pools, cleaner, WAY better food, AMAZING service and no lack of amenities. I now remember why we switched for our monthly staycation and won’t be coming back.

TripAdvisor users rated this property 5 out of 5

The JW Griffin Club Experience – Exceeded Expectations

CARose (California) on Sep 16, 2021

We had the pleasure of the Griffin Club experience during our 4 night stay September 3-7. Having never experienced the Griffin Club prior, we had no idea what to expect. Our expectations were far exceeded and would not hesitate to return. The club is open daily from 7am – 9pm starting with chef prepared breakfast, Bloody Mary’s and Mimosas. Midday lunch with beer and wine, hosted premium bar later afternoon with Hors d’oeuvres, followed by the chef station, concluding with Dessert sampling. At any time, soda, bottled water, tea/coffee, snacks, candy station, and Griffin Club cookies are available. The highlight is the staff. Exceptional service that wasn’t forced, but genuine personal interest and caring for each guest. We must recognize Pat. What a pleasure it was to be in her company. She goes above and beyond to make sure you have what you need, and you’re enjoying your stay. And if you’re not satisfied, she will make it right. Her customer service should be modeled. She sets the bar high. Thank you, Pat. We look forward to returning.

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