Set on 316 spectacular acres in the Sonoran Desert in north Scottsdale – adorned with five sparkling swimming pools, two championship golf courses, spectacular spa and exquisite dining. Gracefully designed rooms with private patios and balconies, deluxe bedding and beautiful views.
per room/per night (plus tax)
Paid directly to the hotel.
Resort fees include
Complimentary high-speed internet
Complimentary unlimited local and U.S. domestic long distance phone calls
Complimentary Pickleball for up to 4 (2 hours of court time & paddles)
Complimentary use of the on-demand fitness center in Revive Spa (ages 16 and older)
Complimentary dinner, appetizer or dessert from resort restaurants. (One per purchased entrée- maximum of two per room, up to a $12 value each. Details to be given at check-in)
Complimentary use of Wildfire Golf Club driving range (unlimited balls & use of clubs on range)
Complimentary golf bag storage at Wildfire Golf Club
Complimentary use of tennis facilities, includes up to four racquets
Complimentary two-hour bike rental, based on availability, up to four bikes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Let me start the review by saying…. Stay at the Princess and not the JW! Minimal amenities, very few food options and poor customer service. Breakfast is grab and go only, with no pool service until 11 and closing at 5 or 6 depending on the day.
Covid is real, but most resorts and companies don’t continue to use this an excuse for poor customer service and lack of amenities. The JW uses this as an excuse over and over.
Want to go to the lazy river? There are more deflated tubes thrown in an ugly pile than tubes available to guests. We saw more than one disagreement about who had the right to a tube.
For the same price you can stay at the Princess. Better location, multiple pools, cleaner, WAY better food, AMAZING service and no lack of amenities. I now remember why we switched for our monthly staycation and won’t be coming back.
The JW Griffin Club Experience – Exceeded Expectations
Sep 16, 2021
We had the pleasure of the Griffin Club experience during our 4 night stay September 3-7. Having never experienced the Griffin Club prior, we had no idea what to expect. Our expectations were far exceeded and would not hesitate to return. The club is open daily from 7am – 9pm starting with chef prepared breakfast, Bloody Mary’s and Mimosas. Midday lunch with beer and wine, hosted premium bar later afternoon with Hors d’oeuvres, followed by the chef station, concluding with Dessert sampling. At any time, soda, bottled water, tea/coffee, snacks, candy station, and Griffin Club cookies are available.
The highlight is the staff. Exceptional service that wasn’t forced, but genuine personal interest and caring for each guest. We must recognize Pat. What a pleasure it was to be in her company. She goes above and beyond to make sure you have what you need, and you’re enjoying your stay. And if you’re not satisfied, she will make it right. Her customer service should be modeled. She sets the bar high. Thank you, Pat.
We look forward to returning.