Hotel

JW Marriott Phoenix Desert Ridge Resort & Spa

Phoenix 4.5

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Overview

Set on 316 spectacular acres in the Sonoran Desert in north Scottsdale – adorned with five sparkling swimming pools, two championship golf courses, spectacular spa and exquisite dining.  Gracefully designed rooms with private patios and balconies, deluxe bedding and beautiful views.

Resort Fees: 40 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

4 p.m.

Check out

11 a.m.

Rooms

869

Rooms

Standard room
  • 1 king bed, or 2 double beds
  • Garden or Mountain view
Standard room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Safe
  • TV
  • Private balcony or patio

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

FAMILY by JW

The Family Escape activity center features state-of-the-art technology and games, supervised recreational camp for kids ages 4-12 and daily resort experiences and activities.

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 17
Type Amenities
Twenty 6 Bar, Lounge
Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Select public areas
  • Room

Internet

  • In room wired
  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Stonegrill À la carte American Breakfast, Dinner, Lunch
Meritage Steakhouse at Wildfire Golf Club À la carte Grill/steak house Dinner, Lunch
Revive Spa Bistro À la carte International Breakfast, Lunch
Roy's Pacific Rim À la carte Asian Dinner, Lunch
Just and Splash Bar & Grill À la carte International Lunch
Starbucks Café Coffee and Pastries Breakfast, Lunch
  • Rooms: 869
  • Fitness centre: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
5350 East Marriott Drive
Phoenix, Arizona, United States of America 85054
800-835-6206
480-293-5000
34 km from PHX

Pools

  • Jetted pools: 1
  • Outdoor pools: 5
  • Cabanas available ($)
  • Lazy river: Included
  • Water slides: Included

Golf

  • Golf: on site ($)

Other sports

  • Bicycles: on site ($)
  • Hiking: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site
  • Games room: on site
  • Pickleball Courts
  • ATM
  • Baggage check
  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Parking available ($)
  • Shopping onsite
  • Valet parking available ($)
  • Wedding facilities available ($)
  • Bellman services
  • Car rental available ($)

Location

Address
5350 East Marriott Drive, Phoenix, Arizona, 85054, United States of America
34 km from PHX airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

Amazing summer getaway

mjpino (Nashville, Tennessee) on Jul 19, 2021

This was our first family vacation to Arizona and we had the best stay here! First of all, every employee, from the valet to the doorman to the cabana hosts, were friendly and attentive. The grounds are beautiful (our room overlooked the botanical garden), the rooms are clean and the pools/lazy river/water slide provided countless hours of fun and relaxation. We rented a cabana at the Griffin pool one day and then a daybed all three of the other days. The attendants provided food for our little boys to feed the on-property fish, surprised my husband with a beautiful birthday platter from the bakery and ensured we were well fed and had plenty of water to stay hydrated. There are plenty of food options onsite. While we left the property for dinner most nights, we did have a great meal at Roy’s when we arrived. The host kindly seated us even though it was close to the time the kitchen closed and our server quickly brought out snacks for our tired and hungry kids to eat. There’s also a full Starbucks on site, which we found very convenient for breakfast and our daily dose of caffeine. Lunch at the pool was delicious and our son really enjoyed the tacos from the lazy river taqueria. There were activities for kids that we didn’t get a chance to do because we simply ran out of time. Needless to say, none of us wanted to leave. The management team and staff should be commended for running a well oiled machine.

TripAdvisor users rated this property 5 out of 5

Outstanding Customer Servicer at the JWM Pool

foreverbfc (Pasadena, California) on Jul 18, 2021

This is a review of the pool area and staff - more specifically, the customer service of the pool staff. My family and I were staying at the Marriott Villas across the parking lot from this hotel. We decided to pay the JW Marriott pool a visit, which is pretty incredible by the way. Highly recommend their pool area. I could write a big long review about how beautiful this property/pool is, and it is! But this review is about the customer service of the pool cafe staff - specifically, Manager Jayden and pool server Justin, who went out of their way to provide outstanding customer service! There was a BIG mistake on our poolside bill that was a result of miscommunication by another staff member. They listened to what we had to say and then resolved the matter with a JWM level of customer service. Kudos to these two on going the extra mile to ensure Marriott customers are well taken care of. We will be back!

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