All inclusive

Bahia Principe Grand El Portillo

Puerto Plata 4.5

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Overview

This resort is nestled amid lush gardens and on a beautiful white sand beach with calm crystal blue waters. A natural reef in front of the hotel makes the water calm and perfect for children. The hotel offers a refined elegance and all-inclusive luxury on the incredible Samana peninsula. This resort is perfect for families..

Check in

3 p.m.

Check out

12 p.m.

Rooms

606

Rooms

Standard Room
  • 1 king bed, or 2 double beds
  • No more than 3 guests in the room
Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio

Junior Suite Superior
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite Superior
Featured amenities
Included in all rooms
  • A/C
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio

Amenities

  • Child care services available ($)
  • Waterpark

Mini-club

 
Age range: 4 to 12

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12

Type Amenities
Lobby Bar Bar, Lobby bar
Pool Bar Bar, Pool bar
Snack Bar Bar
Disco - located at the Pueblo Principe Nightclub

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
  • Throughout the property
  • 24 hr unlimited Wi-Fi

Type of restaurant Type of cuisine Open for Additional Information
Principal Las Dalias Buffet International Breakfast, Dinner, Lunch
Las Olas (available from 10:30am to 6:30pm) Snack bar International Snacks
El Pescador À la carte Seafood Dinner Dress code, Reservations required
Orquidea À la carte Gourmet Dinner Dress code, Reservations required
Portofino À la carte Italian Dinner Dress code, Reservations required
Rodizio À la carte Caribbean Dinner

  • Rooms: 606

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics

Ctra las Terrenas-El Limón Km.4
Frente al aeropuerto,El Portillo
Las Terrenas, Dominican Republic
809-240-6100
183 km from POP
  • Beach access

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited domestic drinks

Pools

  • Freshwater pools: 2
  • Jetted pools: 1

Water sports

  • Non-motorized watersports: on site ($)
  • Scuba diving: on site ($)
  • Snorkeling: on site
  • Watersports centre: on site

Other sports

  • Tennis courts: on site

Other activities

  • Daily activities: on site

  • Currency exchange
  • Giftshop
  • Laundry services available ($)
  • Shopping onsite

Location

Address
Ctra las Terrenas-El Limón Km.4, Frente al aeropuerto,El Portillo, Las Terrenas, Dominican Republic
33 km from Samana International Airport (AZS)

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

Nice place but NOT 5 star resort!

411barp (Richmond Hill, Canada) on Jan 26, 2023

The beach is amazing but not enough chairs on the beach for all guests. Lots of available space on the beach so the resort can easily buy more beach chairs and add extra seats! It's ridiculous they overbook the rooms but do not care to get enough seating on the beach for everyone! Hotel management- GET MORE BEACH CHAIRS OR DO NOT OVERBOOK ROOMS! Be ready for very busy weekends with large crowds of locals checking in the resort. Service- VERY bad! Slow, they forget to bring things every time almost, not enough staff, need to get better training, getting drinks at the bar takes a VERY long time, drinks are pretty bad quality. Rooms- old. Food- not bad in buffer actually. A la carte- pretty bad! don't even bother. Entertainment is pretty good. To get coffee to have to wait in line in the sports bar- no designated coffee bar. Coffee machine is old and slow. We had a nice vacation but do not expect 5 start resort or service.

TripAdvisor users rated this property 3 out of 5

Bahia principe is outdated

Annie L on Jan 26, 2023

Unfortunately this hotel is very outdated (the way they function) and short staffed. Poor service at check in, wrong names assigned to the room. It took at least 1-2h to get some restaurants à la carte booked, something that you no longer deal with in a lot of resorts. Linda helped us at least. The rooms are so old that you feel like you are in Cuba in 2005. Bed uncomfortable. Washroom outdated. There is maybe 2 buildings with nicer junior suite rooms but how do you get them? No one knows. The main area is now renovated but not enough bars and staff. You have to wait a very long time to get a drink. One at the pool and one sport bar, which seems to little for the amount of people. Only one staff member was working very hard and always smiling, something you don’t see anymore, even in North America, I believe is name was Armando, not 100% sure, sorry about that. I believe he should be recognized for his hard work and professionalism. Thankfully a coffee machin was available in the sport bar. The buffet was ok, but very hard to get coffee and drinks since it looked understaffed. Restaurants à la carte were average. Food wasn’t as good as before. Fish market was the best. Lower your expectations if you have travelled to Mexico before. The quality of food went down significantly for the restaurants à la carte. They use an old system for towels. You need to bring a card to get one and bring it back to get the card back, we do not see this anymore in most resort. Again, it felt like 2005 all over again, The beach is fantastic, a great scenery. BUT you have to get up at 6 am to get a chair. Very annoying if you ask me. Chairs at the pool are also limited and with no shade. The water park for kids is nice and relax. Not many people goes there. My son enjoyed the slides. Bahia Principe could use a refresher. It’s either getting old or the customers are moving on to a nicer way to travel. Unfortunately I will not return to a Bahia Principe chain. We will stick to H10, Paradisus and Royalton chains.

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