Overview
This hotel has a great feel as soon as you step in the lobby with stunning views that truly defines the Gran Ventana meaning Big Window. Then you feel the vibe of the resort. The views, the vibe; you know you are going to have a great holiday.
Check in
3 p.m.
Check out
1 p.m.
Rooms
506
Inclusions
- Daily activities
- Round-trip airport transfers
- Added Value: Calling all golfers - 20% discount individual green fees at the Playa Dorada Golf Course. Arrange with guest services upon arrival.
- Nightly entertainment
- Intro scuba lessons in the pool
Rooms
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 2 adults, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Coffee maker
- Living room
- Seating area
- Smoke-free
- Balcony or Patio
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Premium Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
Premium Amenities include:
- Renovated room in the Saona or Catalina blocks
- Concierge services exclusively for Royal and Premium package guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Fruit basket in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Daily turn down service including chocolate Kisses
- Platinum bracelet and personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
- 1 king bed, or 2 double beds
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Smoke-free
- Balcony or Patio
- Royal Amenities
- A/C
- Hair dryer
- Mini-bar stocked daily
- Safe
- TV
Royal Amenities include:
- Renovated room in the Saona or Catalina blocks
- Private check-in
- Concierge services exclusively for Royal and Premium packages guests (for à la carte restaurant reservations and other guest services)
- Unlimited, free Wi-Fi
- Exclusive access to The Vintage Club
- Access to exclusive private beach area with Balinese beds
- Personalized waiter service within the private beach area
- Unlimited number of dinners at the à la carte restaurants
- Mini bar (in-room bar) welcome package
- Complimentary in-room safe
- Room service from 7 a.m. until 11 p.m.
- Fruit basket in room on arrival
- Welcome gift in room on arrival
- Early check-in (subject to availability)
- Late check-out (subject to availability)
- Superior quality pool towels
- Bathrobes provided
- Daily turn down service
- Black bracelet and black personal key to enter The Vintage Club
- 15% discounts at our sister hotel, the luxury boutique Casa Colonial, on all spa services plus at their on-site restaurants and bars
Amenities
Aerial
Buildings
Lobby
Lobby Bar
Pool
Pool
Pool
Kids Pool
Beach
Beach Chairs
Premium Beach Lounge
Vintage Club
Vintage Club
Octopus Gourmet Restaurant
Sapore di Mare
Sapore di Mare
Ocean Grill
Wedding Gazebo
Conference Room
Location
Reviews
TripAdvisor Traveler Rating
Ok, but wont be going back
Jon M on Dec 07, 2024
Some good and some bad, overall ok but wouldn't go back. The good: -Food is great and something a little different each day. Both of the specialty restaurants were above average and would highly recommend if you can get a spot. -Cleanliness was above average. Everything from the dining area, rooms and grounds were kept very well and had no complaints. -Beach is really nice, again kept clean and is quite large, also has a decent area for some snorkeling without having to go on an excursion. The bad: -Staff is hit and miss, they are either really friendly and helpful or absolutely miserable and unhelpful, unfortunately I'd say most there are the later and finding good service was hard. -Waitstaff in dinning are terribly disorganized bouncing from one side to another and no one seems to have a clear role. This means good luck getting a drink during dinner. -They have this odd obsession with returning guests at this place. I've seen resorts give a gift basket or a little perk to returning guests, but this place is unreal. They give out different bands to these people and treat them like gold but everyone else is unworthy. Strange business practice since most of them looked like they should be funeral planning not vacationing, so not sure the newer guests will have much incentive to return. -Entertainment wasn't very good, the kids entertainer looked unhappy to be there, the rest was incredibly repetitive for hours on end of the same thing every night. - Resort design doesn't allow for an average bed time. Everything faces inward to a common area which includes the entertainment area. The rooms are pretty good for soundproofing but they cant handle the insanely loud entertainment that goes until about 11pm. Fine if we were on our own, but no good with smaller kids. The resort moved us but it was to an older area that was slightly separate from the rest of the resort (they were helpful with this, but not happy with the design) - Games like pool and foosball are all cut off at 7pm so unless you want to smoke a cigar with your kids, there's not much to do. First resort I've been to that closes stuff off like this in the evening.
Great time again at the Gran Ventana!
Lisa B on Dec 03, 2024
My husband and I spent 2 whole weeks at the Gran Ventana! It was our 5th time there and it didn't disappoint. The staff are wonderful! A special shout out to Andrea, Ernesto and Benito at the main pool swim up bar! They are all so efficient and so friendly and they make the stay even more enjoyable. Also, Rosa who greets you at the buffet every morning with a huge smile and Rosa who serves (and remembers) your drinks at dinner! The resort is the perfect size and is wonderfully maintained. You see the groundskeepers out all the time. The food is very good! Lots of selection at the buffet. We also enjoyed Senor Rock's at the little mall just outside the resort for hockey games. I'm sure we will be back!
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