Well it's our 3rd time back at this resort, a little disappointed since we advised them we were coming in 2 emails and did not give us the WELCOME BACK treatment as we have had other friends receive.
I am finding the resort over all very clean, staff friendly but the majority of the guests seem to be from south America and are rude as heck, pushy and loud.
Food certainly not as good as it used to be, hard to find butter, water always warm never cold, the alcoholic drinks definitely watered down as you can't taste the alcohol at all. there is some bacon but not much, a lot of cut up hot dogs served different ways to try to make it more appealing.
The Pool area very crowded, seems to be A LOT more small children, babies, than ever before, hard to get spots to sit around pool. The entertainment around the pool was annoying, loud music, annoying DJ, repeating everything over and over.
The beach, weedy and crowded, people placing towels on the loungers in early morning to hold a spot, so if you want a good spot I guess do the same.
The pool bar was not staffed well, one bartender for both side most days, drinks were pretty bad, again watered down rum, Pina coladas terrible.
My wife was on our balcony on 3rd day here as we face the very back of the resort they were spraying for mosquitoes and she was covered with toxic fumes as no notice was given to her, since then her throat and chest have been burning.
Overall pretty disappointed, won't be coming back, will.definitely upgrade to a nicer place and probably steer clear of DR.
Gord and Micheline
Jan 27, 2023
my first hotel out of my own country, loved it. the staff are super sweet and helpful, the resort was stunning and very clean. Very safe place for kids and family’s. it’s definitely my favourite hotel 10/10????. I went for my birthday and got cake delivered to the room. the workers and staff made the whole experience so much better??.
Great resort in Puerto Plata!
Jan 25, 2023
A great 2 weeks! Good beach, super clean resort. Could use better evening shows and better drinks (everything tasted the same). Food was good (but could use more variety of main carved meats). Loads of options and quantity and good al a carte restaurants). Very friendly staff but barely any who could speak English. They go out of their way to help you. We got locked in our room one morning and were compensated with a couples massage that was amazing! Fantastic service in main buffet by Generoso (best server we have ever had!) and Yissel (supervisor of servers, she was everywhere and always smiling and attentive). Would definitely consider going back!
(Brooklyn, New York)
Jan 24, 2023
We recently had the pleasure of staying at the Iberostar Costa Dorada and we have nothing but positive things to say about our experience. The resort is beautiful and well-maintained grounds, clean beach, and clear waters. The rooms were spacious, clean, and comfortable, with all the amenities one could need for a relaxing and enjoyable stay. The staff were friendly and attentive, always going above and beyond to ensure that our needs were met. Special shoutout to Maria Isabel (customer service) and Manuel (concierge)
The food at the resort was delicious, with a wide variety of options available at the various restaurants. The buffet offered a diverse selection of international cuisine, while the a la carte restaurants offered more specialized options such as seafood and Italian.
The activities and entertainment at the resort were also excellent. There were plenty of options for both adults and children, including water sports, tennis, and dance classes. The evening entertainment was also enjoyable, with live music and shows offered every night.
Overall, we had an amazing experience at the Iberostar Costa Dorada and I highly recommend it to anyone looking for a luxurious and relaxing vacation. The resort exceeded my expectations in every way, and I can't wait to go back.
Jan 23, 2023
Went there with our kids and grand kids.
Great location, lovely beach (plenty of beach chairs, no need to rush out at dawn to reserve your spot), excellent staff, everyone is happy and willing to serve, the food was okay (I mean it was not something I would go crazy over). Of the Specialty restaurants, I though the Japanese and Italian were excellent, The Mexican was passable.
The entertainment was nice, but if you have kids with you, you need to leave by 9 pm, as some of the adult entertainment was inappropriate. Though the Michael Jackson show was outstanding.
The guest profile is a mix - we loved it. People came from all over - from Europe, North America and even local Dominicans. Very polite and considerate guest mix.
The kids program is fantastic - allows parents to have some quiet time for themselves.
Loved the BBQ on the beach - simple yet tasty.
One day they even prepared paella on the beach. Guests were allowed to participate.
Couple of suggestions:
1. Do not buy cigars from the beach - they are fake
2. Tipping is not essential, but please show your appreciation.
3. If invited to attend a presentation to join the loyalty program (Iberostar Club), go by all means, but before you commit, ask the sales person to show you room prices for peak and off peak periods. Only then can you being an informed decision.
Would definitely re-visit this place.