Buenaventura Grand Hotel and Great Moments reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

4229 TripAdvisor reviews

TripAdvisor users rated this property 4 out of 5


525jacob on Oct 20, 2021

Our first 3 night am we were stuck in the old honeymoon suite and the AC didn’t work. Then we finally complained to the right person a manager and we got moved to the newly remodeled side but only a deluxe room on the 4th floor with no elevator. The room was much nicer but half our trip was already over. We received no other credits.

TripAdvisor users rated this property 1 out of 5

Bad need of repair

GrandTour1089 on Oct 19, 2021

AC hardly worked. Patio door did not work. They allowed a wedding party to go on past midnight. I even went down and threatened to call the police. I called the front desk before going down in person. Would never recommend anyone to stay here.

TripAdvisor users rated this property 5 out of 5

Excellent service from everyone.

Clint M (Wikwemikong, Canada) on Oct 18, 2021

Room service could improve a bit more, with answering the phones. This was my first stay at this location, I usually go to the Mexican Charm Buenaventura. This was more of an upgrade for me. I would recommend it to my friends.

TripAdvisor users rated this property 5 out of 5

Good location and service

mslo2u2015 on Oct 16, 2021

Good food and drinks for an all inclusive resort. Outstanding service staff. Conveniently located. Good place to take the family, and even for a solo or friends trip. The resort is large enough for privacy at the the pools or on the beach.

TripAdvisor users rated this property 5 out of 5

Excellent hotel and a great stay!!

Ed M on Oct 15, 2021

This hotel is excellent in service, facilities, and location! We thoroughly enjoyed our stay and will definitely be back. One thing we enjoyed was being close to the boardwalk (El Malecon) and Old Town Vallarta. This hotel is more intimate than the larger hotels in the newer areas of Puerto Vallarta, but it is clean, has friendly staff, a beautiful beach, and everything we needed to have a wonderful vacation.

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