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Overview
Step into paradise at the all Inclusive Hilton Puerto Vallarta Resort. A beachfront resort that offers magnificent views of the mountains and Bandera´s Bay. Shopping, the airport, and all the excitement of downtown are just minutes away.
Check in
4 p.m.
Check out
11 a.m.
Rooms
259
Inclusions
- Daily activities
- Round-trip airport transfers
- Wi-Fi available in public areas
- All meals (buffet breakfast, lunch, dinner, snacks)
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Resort view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Resort view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Ceiling fan
- LCD TV
- 1 king bed, or 2 double beds
- Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Partial ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Coffee maker
- Mini fridge
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Ceiling fan
- LCD TV
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Ceiling fan
- LCD TV
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view or Partial ocean view
- Located on floors 2 to 3
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Ceiling fan
- LCD TV
Guests 13 years and more have full access to the Hacienda at Hilton.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 4 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Located on floors 2 to 4
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Seating area
- Bathroom with rain shower and tub
- Jacuzzi on balcony
- 24 hour room service ($)
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Concierge service
- Crib (on request)
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- Slippers
- Ceiling fan
- LCD TV
Guests 13 years and more have full access to the Hacienda at Hilton.
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Playground
- Arts and crafts
- Pool games
- Beach activities
Adventure Friends Kids Club
Age ranges
- Children ages: 0 to 12
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Lobby Bar | Bar, Lobby bar | Open air |
| Rhythms | Nightclub | Dance floor |
| O'West Lounge and bar | Bar |
Minimum age restrictions apply, picture ID required.
Check-in and check-out times
Check-out time: 11 a.m.
Connectivity
Wi-Fi
- Lobby
- Select public areas
- Room available ($)
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Seafire | Buffet | International | Breakfast, Dinner, Lunch | |
| Le Delice | À la carte | French | Dinner | Adults only, Dress code, Reservations required |
| Snack-bar | Snack bar | American | Snacks | |
| La Bonita | Café | Coffee and Pastries | Snacks | This venue may be closed or have reduced days of service during low season |
| Fogo | À la carte | Grill/steak house, Brazilian | Dinner | Reservations required |
| Sushi Bar | À la carte | Sushi | Dinner, Lunch | Adults only |
| El Formaggio | À la carte | Italian | Dinner | Reservations required |
Facilities
- Rooms: 259
Health and wellness
- Fitness centre: on site
- Fitness classes: on site ($)
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Adults only pools: 1
- Kids pools: 1
- Outdoor pools: 2
- Cabanas available ($)
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site ($)
Other activities
- Daily activities: on site
- Spanish lessons
- Soccer/volleyball
- Dance lessons
- Karaoke night
- Cooking lessons
- Live music
Shops and services
- ATM available ($)
- Currency exchange
- Giftshop available ($)
- Laundry facilities available ($)
- Tour desk available ($)
Aerial
Beach at night
Pool
Pool
Pool
Lobby
Fogo
La Catrina
La Delice
Sea Fire
La Bonita
O West
O West
Spa
Spa
Meeting room
Entrance
Sea Fire
Spa
Pool
Pool
Pool
Pool
Pool
Location
Reviews
Alejandra from Concierge Hilton Puerto Vallarta Resort
Maps691359 on Jun 27, 2022
Alejandra was very professional & detailed and worked with us with our hotel reservation. She was able to get us an room upgrade as well as make necessary dinner reservation at Pallaya to celebrate my husband birthday.
Not the BEST Hotel -Hilton Puerto Vallarta Resort (Hacienda)
Mobile799992 on Jun 26, 2022
We stayed at the Hilton (Hacienda side) for “Adults” only. Below is a run-down of our experience. We stayed from June 17th-25th, 2022. The Hotel was decent (a little outdated) but not too bad. The cleaning service was subpar. The room was occupied by me and my husband. Each time they changed the linen, swapped out the towels, they only replaced one washcloth. We had to call the front desk to request more washcloths each time the room was cleaned. At some point you must figure out two people = 2 washcloths. In cleaning the room, they didn’t do a good job with cleaning the bathroom as in sweeping the floor, cleaning the shower and toilet area. The sink and the toilet were inoperable on 2 occasions, and we had to seek out maintenance for repairs. The hot water went out one time and they fixed it immediately. The entertainment was non-existent, no daily/nightly activities. No pool activities except for 3 Iguanas that swan from one side of the pool to the next on several occasions and sat on the pool furniture when you were not looking. to be fair people started feeding the Iguanas and they stayed in the trees above the pool when not swimming in the pool with you. This was not acceptable. On a few occasions, we also had to wait a while to get towels for the pool even after asking for help from the front desk. The food was limited; they didn’t have a variety of selections available, each restaurant served pretty much the same selections. Almost all the dishes (including salads) included pork, so if you did not eat pork your options were further reduced. It’s like pork was the staple. The internet service was the worst! The entire trip we struggled with connection issues. My husband is a Hilton honors member and was given the fastest internet package and it was still an epic failure - literally worse than the old dialup days. The last day of our vacation, I fell ill with horrible stomach pains which kept me in the bathroom. My husband ended up calling medic and they came to exam me. The good news is I only had a mild stomach virus in which meds were prescribed and they also recommended I drink Electrolyte ( not water) for 3-5 days until symptoms were cleared. I think it was the water via ice cubes. We drank the bottled water but also had “virgin” smoothies which of course included “ice.” The assumption is some of the contaminated water by way of the ice caused my sickness Overall, the trip was excellent because I was with my husband, and we always have a great time together when we travel. However, I would not recommend this resort for your travel needs.
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