All inclusive

Krystal Altitude Vallarta

Puerto Vallarta 4.5

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Overview

Step into paradise at the all Inclusive Krystal Altitude Vallarta. A beachfront resort that offers magnificent views of the mountains and Bandera´s Bay.  Shopping, the airport, and all the excitement of downtown are just minutes away. 

Check in

4 p.m.

Check out

11 a.m.

Rooms

259

Rooms

Resort Room
  • 1 king bed, or 2 double beds
  • Resort view
  • No more than 4 guests in the room
Resort Room
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Ceiling fan
  • LCD TV

Partial Ocean
  • 1 king bed, or 2 double beds
  • Partial ocean view
  • No more than 4 guests in the room
Partial Ocean
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Ceiling fan
  • LCD TV

Deluxe Ocean
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Deluxe Ocean
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Ceiling fan
  • LCD TV

Junior Suite Balcony
538 square feet
  • 1 king bed, or 2 double beds
  • Ocean view or Partial ocean view
  • No more than 4 guests in the room
Junior Suite Balcony
538 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Ceiling fan
  • LCD TV
Additional details

Guests 13 years and more have full access to The Hacienda at Krystal Altitude.

Junior Suite Jacuzzi
721 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Junior Suite Jacuzzi
721 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Ceiling fan
  • LCD TV
Additional details

Guests 13 years and more have full access to The Hacienda at Krystal Altitude.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Playground
  • Arts and crafts
  • Pool games
  • Beach activities

Kamp Krystal

Open from: 10 h to 18 h
Age range: 4 to 12

The Edge Teens Club

Age range: 13 to 17

The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12

Type Amenities
Lobby Bar Bar, Lobby bar Open air
Rhythms Nightclub Dance floor
O'West Lounge and bar Bar

Minimum age restrictions apply, picture ID required.

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Select public areas
  • Room available ($)

Type of restaurant Type of cuisine Open for Additional Information
Seafire Buffet International Breakfast, Dinner, Lunch
Le Delice À la carte French Dinner Adults only, Dress code, Reservations required
Snack-bar Snack bar American Snacks
La Bonita Café Coffee and Pastries Snacks This venue may be closed or have reduced days of service during low season
Fogo À la carte Mediterranean Dinner Reservations required
O'West À la carte Sushi Dinner, Lunch Adults only
Il Formaggio À la carte Italian Dinner Reservations required

  • Rooms: 259

  • Fitness centre: on site
  • Fitness classes: on site ($)
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)

Av De Las Garzas 136
Zona Hotelera
Puerto Vallarta, Mexico 48333
52 322 176 1176
3 km from PVR
  • Beach front

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Adults only pools: 1
  • Kids pools: 1
  • Outdoor pools: 2
  • Cabanas available ($)

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site ($)

Other activities

  • Daily activities: on site
  • Spanish lessons
  • Soccer/volleyball
  • Dance lessons
  • Karaoke night
  • Cooking lessons
  • Live music

  • ATM available ($)
  • Currency exchange
  • Giftshop available ($)
  • Laundry facilities available ($)
  • Tour desk available ($)

Location

Address
Av De Las Garzas 136, Zona Hotelera, Puerto Vallarta, 48333, Mexico
3 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Disappointing

Radders40 (London, United Kingdom) on Nov 06, 2022

Firstly this is no longer a Hilton Hotel as unbeknown to us it was being taken over by Krystal group (think they’re a US owned group) half way through our stay , certainly not 4 stars. This was only mentioned to us on our first evening by reception but no other information about how the transition might affect us - Bit shambolic in terms of my husband having to advise reception that the WIFI had changed and after 3 phone calls they managed to find out what was going on in terms of how to access it. The old room card keys were being replaced by wrist band system but it was only through hear say from other English speaking guests that we knew we had to go and ask for them to be changed. We had paid for 2 Suites as there’s 3 of us and our Daughter is an adult so enjoys her own space. The first room we were taken to (Garden Room / allegedly a suite) had a terrible stale damp aroma to it and if you call a 2ft brick wall in front of you a scenic garden view then I’m the man on the moon ! The second room (Pool Suite) evidently reception said was an upgrade but we’d already expected that as part of the price of what we paid for our holiday , was clean & spacious but really not 4 stars. For an all inclusive based stay you expect the food options to be decent but sadly they weren’t. The main buffet restaurant was like a school canteen and food options were poor. Speciality restaurants were hit and miss in terms of quality and whether they were open but I can’t grumble at the Italian themed one which was nice or the Sushi restaurant in the main part of hotel at the Skybar which was very good shame it only opened throughout the day. We stayed at the Hacienda / Adults only side and to be fair the staff couldn’t do enough for us at breakfast or round by the pool during the day , really friendly always smiling. Fair enough I’m not under any illusion that when you pay for an all Inclusive holiday you expect that you may need to eat out occasionally depending on your taste & preferences but we ended up eating out for 6 of the 10 days in some of the top restaurants either in the old town / Malecon area or just near to the hotel which were great. But that’s added another £800 to an already expensive holiday. Weather was beautiful and views amazing , lovely part of Mexico would come back but definitely not to this resort

TripAdvisor users rated this property 5 out of 5

Great place to vacation

30518990jar on Oct 30, 2022

This resort was so nice the staff was so friendly and helpful. We had great service from Edwin and Antonio at the Sea Fire and Alcatraz was great fun at the pool. Edgar was so helpful at the front desk and Milton was the best bartender.

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