(Nuevo Vallarta, Mexico)
Jul 02, 2022
I have been reading all of the wonderful reviews of the Marival Distinct - and specifically selected the resort based on the high level of service and distinction. We checked in about two hours ago and already there have been a number of things that are disappointing. We arrived at the hotel - seated us in the wine bar - left us sitting there without a greeting or offer for a drink. We had to ask someone and they seemed surprised we had not been served. The drink menu was limited and disappointing - hoping we can find a better bar with premium alcohol. We were taken to our room and the key did not work. Waited outside for 10 minutes for someone to come and fix the key system. The room is nice - very large, nicely decorated, but a little worn (drapes won’t close for one of the windows). We currently have someone here fixing the safe because it is broken and we cannot use it for our valuables. We are now delayed again with friends waiting for us because he is trying to fix it. I have been to Garza Blanca numerous times and decided to try Marival because of the reviews and high level of service. Today is day 1 of 7 and I would say that Garza Blanca wins on the check-in experience. Let’s cross our fingers for the experience to improve as the cost for this resort was considerably more than GB.
Óscar López / Javier Diego/ Paquito
Jul 02, 2022
The experience has being amazing….the service one of the best I’ve received…..very kind and helpful …. The treatment extremely friendly…. I am really satisfied with the excellence and quality of the given service… highly recommended..
Jul 02, 2022
Wow! Best all-inclusive experience in Nuevo Vallarta, with an even better staff, due to good people like Julio, Oscar, Christian, Raymond, Javier and the resort’s OG, Pablo.
We went for the penthouse, which has stellar ocean views, and a private plunge pool. From the moment we arrived, Pablo gave us the rundown and welcome so we could plan a fun week, after loosing a day with a cancelled flight. All guests get a beach bag, and the quality of the chairs, cabanas and couches poolside is on another level. Julio has your back on the beach, delivering drinks and food on a dime-ask him for a double to save room for the delicious food and keep the drinks flowing all day. Oscar made sure we were taken care of on the daily. Talk to him for a quality spot.
What to do and where to eat:
-Free kayaks, boogie boards n paddle boards
-DO NOT MISS the best show of your life: Rhythms of the Night. Book it
-Inzu for sunset can get hot. Bring your shades and plan to go twice to fit in all the tapas.
-MozzaMare is on the beach and has great breakfast, lunch and dinner. Apps, Octopus ceviche and mango gazpacho are bomb. Skip the seafood rice and try the octopus in other way, and get the fish of the day instead. Friday night has a DJ there.
-Ommagio is great for breakfast. Different theme every night. Nice atmosphere. If you get the gnocchi, they need to cook it more well done. Food was great otherwise.
-Go to Emotions, the sister resort and see the MJ show.
Ask the awesome men mentioned above if you have questions. They often had a better idea of what was going on, and you can run into some confusion with what to expect where otherwise.
Don’t stay anywhere else. We walked up and down the beach, and Marival Distinct is the best beach club around. Props to the staff above.
Another amazing trip!
Jul 02, 2022
Another amazing family vacation at Marival Residence. They always take such good care of us! Special shout out to the best server at the pool Wenceslaus, and of course the face of Marival Residence, Felix who always makes sure you are comfortable and has great suggestions for shopping and activities! Beach staff on the Emotions side were wonderful as well always making sure we were well taken care of!
Jun 30, 2022
the beach cabana and drink waiters at the beach are so attentive and helpful. this place would not be the same without them! they helped us find and set up a cabana, and promptly took our drink and food orders. oscar even came to set up additional shade umbrella when the sun moved! top notch service