San Marino Hotel reviews

TripAdvisor Traveler Rating

3.0 Average

  • Cleanliness 3.5
  • Location 4.5
  • Rooms 3.0
  • Service 3.5
  • Value 3.5

922 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5


Patty B (Troy, Missouri) on Aug 06, 2023

This property is listed as All Inclusive. We chose this property for it's proximity to the Malecon, Pier, and again, chose it because it's listed as All Inclusive. It is NOT all inclusive. Very disappointed

TripAdvisor users rated this property 1 out of 5

Run away, as far as you can!

Beans G on Jul 04, 2023

The worst hotel of our lives! Run for your lives! Nasty room, and nasty hotel. Locals LIVE in this hotel, they literally have hoarders who live out of the hotel room and use the pool. Hotel tries to buy their stars to make it decieving, and we were deceived! They refused to give our money back. Please pay extra and go somewhere resort like.

TripAdvisor users rated this property 5 out of 5

Great experience!

karen s (Winnipeg, Canada) on Jun 02, 2023

The Hotel was Amazing, Beautiful pool , Beautiful Balcony , Room was extremely beautiful very clean , Maid was great Only thing I would add to the room a table and a couple chairs , The restaurant was a little pricy , not a good variety on the menu but over all good ! I would definitely stay here again …..

TripAdvisor users rated this property 1 out of 5

San Marino Puerto Vallarta, never again!!

Claudia V on May 30, 2023

The worst hotel my husband and I EVER stayed in. Filthy, over-crowded and under-staffed, the facility is NOT equipped to adequately accommodate two middle -aged adults who seek quiet time by the pool. Families with a lot of bambinos take control of the recreational areas, leaving no lounge chairs, nor clean sitting areas, nor afternoon snacks and leave only litter and frustration. The first and the last time we stay at the San Marino Puerto Vallarta and we will never recommend this place to anyone. ??

TripAdvisor users rated this property 1 out of 5

Roaches and Filthy

Angela P (Port Neches, Texas) on May 21, 2023

Roaches and filth! I asked to have my money refunded after only 10 minutes of getting in our the room. The room was dirty, there were roaches crawling in the bathroom and by the bed. The front attendant instead just changed us to another room and it was just as bad!

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