All inclusive

Canto Del Sol Plaza Vallarta

Puerto Vallarta 4.0

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Overview

Combining the charm and hospitality of 'Old Mexico' with a modern, activity-filled, beachfront resort. Located in the centre of Puerto Vallarta's hotel zone.

Check in

3 p.m.

Check out

11 a.m.

Rooms

436

Rooms

Canto Standard Room
  • 1 king bed, or 2 double beds
  • Pool or garden view
Canto Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Canto Standard Partial Ocean View
  • 1 king bed, or 2 double beds
  • Partial ocean view
Canto Standard Partial Ocean View
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Canto Standard Studio
  • 1 king bed, or 2 double beds
Canto Standard Studio
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Luxury Suite Studio
  • 1 king bed
Luxury Suite Studio
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Luxury 1 Bedroom Suite
  • 1 king bed, and 1 sofa bed
  • Pool view
Luxury 1 Bedroom Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Luxury 2 Bedroom Suite
  • 1 king bed, 2 double beds, and 1 sofa bed
Luxury 2 Bedroom Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Villa Tower Standard Room
  • 1 king bed, and 1 sofa bed
  • City or mountain view
Villa Tower Standard Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Villa Tower Studio Room
  • 1 king bed
Villa Tower Studio Room
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Villa Tower 1 Bedroom
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
Villa Tower 1 Bedroom
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Villa Tower 2 Bedroom
  • 1 king bed, 2 double beds, and 1 sofa bed
Villa Tower 2 Bedroom
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Crib (on request)
  • Hair dryer
  • Iron/Ironing board
  • Rollaway bed (on request)
  • Room service
  • Safe
  • TV

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground

Kids club

Open daily

Open from: 10:00 a.m. to 5:00 p.m.
Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
Type Amenities
Los Peces Bar, Pool bar Open air
Aqua Bar el Papagayo Bar, Swim-up bar Open air
Lobby Bar Bar, Lobby bar
La Cevicheria Bar Bar
Check-in time: 3 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Los Cantaros Buffet International Breakfast, Dinner, Lunch
Santa Maria À la carte Mexican Dinner Dress code, Reservations required
Los Peces Snack bar International Snacks
La Cevicheria À la carte Seafood Lunch, Snacks
Mar y Tierra À la carte Grill/steak house, Seafood Dinner Dress code, Reservations required
Il Cantico À la carte Italian Dinner Dress code, Reservations required
Akita À la carte Asian Dinner Dress code, Reservations required
  • Rooms: 436
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Jose Clemente Orozco 125
Zona Hotelera Norte
Puerto Vallarta, Mexico 48333
1-866-487-3415
52-322-226-0123
5 km from PVR
  • Beach front
  • All-inclusive: Included
    • 1 à la carte per 2 night stay
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Heated pools: 2
  • Kids pools: 1

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Watersports centre: on site

Other sports

  • Aerobics: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Comfortable lounge chairs and towel service by pool
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding facilities available ($)

Location

Address
Jose Clemente Orozco 125, Zona Hotelera Norte, Puerto Vallarta, 48333, Mexico
5 km from PVR airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 3.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Not what’s being advertised - Avoid

DomingoRamos209 on Jul 21, 2021

Usually if I have an average to bad experience I simply leave without a word and never come back. However, my experience was beyond that and I feel a sense of responsibility to warn other travelers. The check-in was hectic and unwelcoming. The wasn’t any safety/COVID protocols in place to avoid spreading the virus. There wasn’t anyone checking temperatures or providing anti bacterial lotion. There wasn’t any social distancing around the common areas. So a sketchy experience to begin with. The place was very busy with many day users and bus loads of locals coming in. My son’s sandals were stolen 45 minutes into arriving while I’m the pool. So I talked to waiter about it and he suggested I speak to security to seek some advice/help, but we were ignored. Once we found the culprit, a young local day user, we felt like we had to fend for ourselves and our belongings since staff and security seemed very overwhelmed. The food was blah, all seemed very unorganized and my 17 year old got a bad stomach ache. First time for him in the last 6-7 years we’ve been traveling to Mexico resorts. We ate at the poolside grill where we were given cold fish tacos and our waiter gave us attitude for some unknown reason. - Up until this point we were 5 hours into our stay and had not complained once. In fact, we noticed how overwhelmed the staff was that we tipped more generous than normal. The crowded beach was typical rocky sand with murky water type of beach for downtown Vallarta (best beaches are up into the mountains by Mismaloya). No social distancing at all with the lounge chairs on the beach either and plenty of vendors trampling through the small crowded space. - We made the best of it. We did not try the dinner options and instead walked the boardwalk (el Malecon). Which was updated within the last couple years. Very nice restaurants, shops and entertainment. The rooms and entire building is very dated. The bathrooms are usually what make me go ew or win me over. So I do have to say that they seemed updated. However, the rest of the room was definitely outdated starting with the A/C, older TV with broken remote, broken ironing board, funky safe, old sliding balcony doors that were hard to open, to the finicky door lock that worked when it wanted to. - If I wasn’t used to Mexico travel I would not have felt very safe here. The parking is offsite and there wasn’t any valet due to Covid restrictions, is what I was told. You are directed to take a left out of the roundabout towards another building and then go right and then right again. To find a locked garage where there’s an attendant waiting to check you in. - The staff at the parking was very polite and honest. I accidentally left a window open on my rental and had left valuables inside. All was in its place when I came back and they were always kind and courteous. We decided that first night that we didn’t want to stay for our second night. So we checked out early and were then forced to write a reason why we were leaving. - I didn’t want to complain but after being asked over and over about it I decided to let management know. The nice lady seemed understanding but that didn’t get me my $600, for my unused nights, back.

TripAdvisor users rated this property 1 out of 5

DO NOT STAT AT THIS PLACE!

Q3439GSevelynd on Jun 27, 2021

DO NOT STAY AT THIS PLACE!!! THIS PLACE IS A JOKE. Stayed here and was given the worst service. Staff were not helpful at all. As much as i love Puerto Vallarta, this place disappointed me. Right when I arrived and received my room keys, i was given a room that faced a wall and the back sliding door to the room didn't close. When my stay specifically said PARTIAL VIEW. When I let the front desk know, there answer was that there rooms were full. When I asked for an upgrade, they said they had the room available for the next day. So I told the front desk to let me upgrade my room and pay the difference and there excuse was that I had to wait for the people to check out the next day. So the next morning i went down and talked to front desk and let them know about the suite upgrade I wanted and they said it was booked. If it was available yesterday, WHY WASNT I GIVEN THE OPTION TO UPGRADE THE DAY BEFORE AND CHECK IN THE NEXT DAY. This is why i say this place is a JOKE and isn't helpful at all. I payed top dollar to stay at this place and was given the run around and no resolution. The Best hotel to stay at and that there staff are very friendly is Friendly Hotel. That place I do recommend. The staff are great and respectful. You'll be 100% satisfied. But this placed Canto Del Sol is a straight up Joke. Turn away to a different hotel.

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