Overview
Hotel Mousai in Puerto Vallarta, Mexico, sets the pace for a new generation of designer hotels for guests, offering exclusive experiences by the beach and delicious pampering in unrivalled tropical surroundings. Hotel Mousai’s fresh flirtatious aesthetics and cutting-edge comfort will inspire you to live sensationally. A splendid yet precise fusion of imagination, contemporary design and inventive functionality generates spaces of artistic magnitude and dazzling personality – a gallery of experiences and creativity that will make you feel like a million dollars and pampered like a VIP. Each area is its own showcase, each room is a distinct work of art, each space evokes a discrete emotion and character, each one of you becomes part of Hotel Mousai’s uniquely lavish fabric.
Guests of Hotel Mousai have access to the services and amenities of Garza Blanca Preserve Resort & Spa.
Check in
4 p.m.
Check out
11 a.m.
Rooms
73
Inclusions
- Daily activities
- Round-trip airport transfers
- All taxes
Rooms
Amenities
Location
Reviews
Not 5 star resort, Look elsewhere
Sara W (Seattle, Washington) on Mar 22, 2024
Pros: Nice staff Grounds was well maintained Cons: Not 5 star hotel. Check in at 3, room was ready 4:15. They said this is common and never have rooms ready by 3. Room was very dirty, nail clippings, boogers, stains on everything. Very dumpy They will try and sell to you the minute goh enter the hotel. Everything is an upsell. We paid a prepaid package with Costco and the hotel staff made us call several times, walk to another property on the grounds and try and sit through and hour selling spiel just to get the prepaid return voucher to the airport. It was exhausting and beyond stressful to be here. If you want a 5 star experience and to relax do not come here.
Great stay for Spring Break.
Mark C (San Antonio, Texas) on Mar 17, 2024
Would really rate as 4.5 if I could. pleasant stay for four nights over spring break at the all inclusive rate. Never stayed in PV, have been to Mexico Yucatán Peninsula many times. The hotel is beautiful and new. The decor may throw some off but I thought it was well done -- think 80s chrome and mirrors vibe with flavors of art deco and Hard Rock hotel. Large Black and white shiny ceramic tiles in lobby with large plastic chess piece decorations. Multimedia paintings on walls, large an abstract print wall coverings. It all seems to work. The hotel is a two tower type affair. Lobbies spacious and inviting. Property on the hill across road from beach so very steep drive. There are plenty of provided shuttles and no body walks so that isn't an issue. Rooms very spacious and well appointed. Hot tub and hammock on very large balcony. Very spacious bathrooms. Stayed at Hotel Xcaret which is a very high end property and the rooms here are better. Service very attentive. Food good -- several on site restaurants -- Hiroshi (Japanese) , Dao (Chinese), Bocados (steak). Hiroshi best overall for us in terms of food quality and service. Best part was getting AYCE of fresh thick fish slices. Rest are decent. Deserts across the board quite good. Bocados had a few misses in terms of steak appearance and serving what seemed to be canned corn but taste was good. However the view from Bocados was the best in terms of balcony over looking the bay. Staying at Mousai also includes access to Garza Blanca hotel down the hill which has a beach and if you are all inclusive includes all the food and beverage there too. Trolley runs from very early to very late every 10 min. You could walk -- the down would be fine-- but very steep uphill coming back. We very much enjoy all inclusives but this works a little different. Because this is an all inclusive option at a regular hotel you still have to sign for everything. And even though tipping is supposed to be included there is a line for "extra gratuity for exceptional service " which one waiter tracked me down for when I didn't include it. I find that very annoying as it is clearly stated that tax and gratuities are included. Seemed expected to me.
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.