At the Marival Distinct Luxury Residences you will discover a world of beauty and luxury in luxury suite accommodation and first-class services. While staying at this resort guests will have full access to the services and amenities of their sister property Marival Emotions Resort & Suites.
Introducing a complete world class seaside experience, MozzaMare Casual Beach Gourmet with fabulous features: lounges, beds, hammocks, a winding pool, Ocean Vista Restaurant & Bar for lunch & dinner, music and dancing, weddings, and much more…
Travel by December 16, 2021 and receive unlimited rounds of golf per adult at Flamingos Golf Course. Guests are required to pay the mandatory $75USD golf access and reservation fee, fee subject to change. Tee time reservations can be made in advance by emailing email@example.com.
This restaurant looks over the top of the whole resort and ocean and is absolutely beautiful! The food is amazing and the staff is even better. There is a very wide variety of food on the menu with many small dishes so it’s great to order multiple! The service is fast and everything is good! Highly recommend
Disappointing because they scammed my entire family.
Jul 28, 2021
I stayed here last week with my family, and it was okay but not worth returning. The food from the restaurants was superb. However, the service was a bit lackluster. I know many are doing their best to accommodate, but the service was often slow, or they would often forget things we ordered at the restaurant or for room service. The rooms are nice, but when we arrived, we noticed there was no hand soap in any of the bathrooms of our penthouse. We had a rooftop pool, and when we noticed immediately that it was filthy. I had to call maintenance to come to clean it up.
The Check-In process was dreadful. It took almost an hour for them to check us in, give us the details of our stay, and issue our bracelets. They offered us no drinks or snacks while we waited. After a long flight with a 1 yo I just wanted to get into our room.
I warn you DO NOT buy their $210 shuttle/transportation services that pick you up from the airport and drop you off for your departure. It's a major scam and one that we were foolish enough to pay. I recommend instead you pay a taxi driver or get an Uber to take you to and from the airport. It will come to a total of $20 roundtrip. Our " personal shuttle " was nowhere to be found when my family and I arrived there (and despite paying this fee which covers a personal shuttle to and from without additional hotel guests), our "personal shuttle" was nowhere to be found. We waited 40 minutes until our "personal shuttle" arrived. I was with a 1-year-old and my mother (60+ years) waiting when we could have easily gotten an uber in less than 5 minutes. Then, the hotel refused to drop my family and me off at a hotel that was literally across the airport on the day of our departure because "it wasn't the airport." Again, I was with my 1-year-old and a 60-something mother with two suitcases, and they couldn't even accommodate our request. I HAD TO FIND ANOTHER TAXI DRIVER to pick us up from the resort to have them drop us off at another hotel.
If you're wondering why I went to another hotel during the day of my departure, it's because I have a 1 yo who needed to be napped, our checkout time was at 12PM, Marival Distincy didn't have any rooms available for that day, and our flight didn't board till 6 PM. When I asked for a refund, they said they couldn't issue it because it went "against hotel policy." Truly a scam they have going on.
I also ordered a personal shuttle for my sister to be picked up and dropped off, and they too messed this up. Not only was her ride not there when she landed, but then they had planned a ride to come to pick her up at the hotel 1 hour before her departure. When she kindly asked them to move the pick-up time by 2 hours before her flight, they said they couldn't anymore because they already scheduled it that way. When she asked for a refund, she said it "was against policy."
We both speak Spanish and English (and so does the staff), so trust me, there was no loss in translation going on.
We were scoping out the place to see if it was suitable for our 50-member family to do their reunion party here in 2022, and I can confidently say that this place won't be the place we recommend our family or any of our friends to ever.