All inclusive

The Hacienda at Hilton Puerto Vallarta

Puerto Vallarta 4.5

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Overview

A true Mexican tradition in décor, spaces and culinary experience is waiting for you at The Hacienda, the newest section at the all-inclusive Hilton Puerto Vallarta. It is a collection of 192 junior suites placed around a central courtyard with beautiful palm trees and gardens that even includes a traditional aqueduct, a means to transport water from one place to another in the old days. Enjoy the soothing and relaxing atmosphere of a typical Mexican Hacienda; delight with traditional dishes; sit in a private patio... it is all about experiencing the old ways. As a guest of The Hacienda, you will experience personalized attention and convenient privileges. 

The Hacienda at Hilton accepts guests ages 13 years and above.

Added value

Guests of The Hacienda at Hilton Puerto Vallarta have access to all services and amenities at the Hilton Puerto Vallarta.

Check in

4 p.m.

Check out

11 a.m.

Rooms

192

Rooms

Junior Suite Hacienda Garden
463 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Junior Suite Hacienda Garden
463 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Junior Suite Hacienda Pool
463 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Hacienda Pool
463 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Junior Suite Hacienda Swimout
  • 1 king bed, or 2 double beds
  • Pool or garden view
Junior Suite Hacienda Swimout
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Junior Suite Hacienda Terrace
613 square feet
  • 1 king bed
  • Pool view
Junior Suite Hacienda Terrace
613 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Hilton Puerto Vallarta Resort
The age range below will determine the quantity of children during booking.
  • Children ages: 13 to 17
Type Amenities
El Pozo Bar, Pool bar
La Serenata Bar, Lounge

Minimum age restrictions apply, picture ID required.

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Select public areas
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
Buffet at La Catrina Buffet International Breakfast
La Catrina À la carte Mexican Dinner Dress code, Reservations required
Talavera À la carte, Buffet International Lunch, Snacks This venue may be closed or have reduced days of service during low season
El Rincon Café Deli Snacks
  • Rooms: 192
  • Built in: 2017
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
Ave De Las Garzas 136
Zona Hotelera
Puerto Vallarta, Jalisco, Mexico 48333
3 km from PVR
  • Beach access
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Adults only pools: 1
  • Outdoor pools: 1

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site

Other activities

  • Daily activities: on site
  • 24 hour front desk
  • ATM available ($)
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Ave De Las Garzas 136, Zona Hotelera, Puerto Vallarta, Jalisco, 48333, Mexico
Ave De Las Garzas 136

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 3 out of 5

I agree with “Meh”

BackPacker769550 on Jul 31, 2021

Negatives: has to negotiate for the kids after booking the resort! They started at $160 per kid per night (3 kids). Mind you I am a diamond member with Hilton. No one cares, trust me. I negotiated down to $100 per night period. But why am I negotiated after having booked the resort? And I always had 2 adults and 3 teenagers in two rooms. No hand towels nor wash cloths. Shortage? No top sheet on the bed. Meaning you had a bottom sheet and a comforter on top. Do you think they wash the comforters? Room not ready anything close to time of checkin. 0600pm and I had to give the guy out front a $20 to get my room. Food was mediocre. Diamond member means nothing here. Positives: staff, in general were wonderful. Never had an issue in getting drinks. Sushi in rooftop pool good. Service is excellent. French place good and Mexican very good. Sea Fire is ok, good hours and always available until midnight. A/C is excellent in the room. Maid service is better than good. The room issues not their fault. Lots of options for coffee.

TripAdvisor users rated this property 5 out of 5

We Will Be Back

aqh425 on Jul 30, 2021

We had an amazing time! Every associate was extremely kind and accommodating. The view from our room was absolutely stunning and I'm glad I woke up early one morning to see the moon over the bay. There is one employee that absolutely stood out, but unfortunately I can't remember his name. He's one of the bellman and everytime my husband and I returned to the hotel, he always greeted us with, "Welcome back Mr. Hughes and Alison." He was such a delight! Others we encountered were Juan, a server at the beach who always said please and thank you and did an amazing job running food/cocktails, Uileses a server at Sea Fire who who was extremely polite and assisted even when we weren't sitting in his section and all the bartenders at the lobby bar who kept our glasses full. Kudos to the entire team for making our trip memorable!

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