All inclusive

The Hacienda at Hilton Puerto Vallarta

Puerto Vallarta 4.5

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Overview

A true Mexican tradition in décor, spaces and culinary experience is waiting for you at The Hacienda, the newest section at the all-inclusive Hilton Puerto Vallarta. It is a collection of 192 junior suites placed around a central courtyard with beautiful palm trees and gardens that even includes a traditional aqueduct, a means to transport water from one place to another in the old days. Enjoy the soothing and relaxing atmosphere of a typical Mexican Hacienda; delight with traditional dishes; sit in a private patio... it is all about experiencing the old ways. As a guest of The Hacienda, you will experience personalized attention and convenient privileges. 

The Hacienda at Hilton accepts guests ages 13 years and above.

Added value

Guests of The Hacienda at Hilton Puerto Vallarta have access to all services and amenities at the Hilton Puerto Vallarta.

Check in

4 p.m.

Check out

11 a.m.

Rooms

192

Rooms

Junior Suite Hacienda Garden
463 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Junior Suite Hacienda Garden
463 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Junior Suite Hacienda Pool
463 square feet
  • 1 king bed, or 2 double beds
  • Pool view
Junior Suite Hacienda Pool
463 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Junior Suite Hacienda Swimout
  • 1 king bed, or 2 double beds
  • Pool or garden view
Junior Suite Hacienda Swimout
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Junior Suite Hacienda Terrace
613 square feet
  • 1 king bed
  • Pool view
Junior Suite Hacienda Terrace
613 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • TV
  • Balcony or terrace

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Hilton Puerto Vallarta Resort
The age range below will determine the quantity of children during booking.
  • Children ages: 13 to 17
Type Amenities
El Pozo Bar, Pool bar
La Serenata Bar, Lounge

Minimum age restrictions apply, picture ID required.

Check-in time: 4 p.m.

Check-out time: 11 a.m.

Wi-Fi

  • Select public areas
  • Room available ($)
Type of restaurant Type of cuisine Open for Additional Information
Buffet at La Catrina Buffet International Breakfast
La Catrina À la carte Mexican Dinner Dress code, Reservations required
Talavera À la carte, Buffet International Lunch, Snacks This venue may be closed or have reduced days of service during low season
El Rincon Café Deli Snacks
  • Rooms: 192
  • Built in: 2017
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
Ave De Las Garzas 136
Zona Hotelera
Puerto Vallarta, Jalisco, Mexico 48333
3 km from PVR
  • Beach access
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Pools

  • Adults only pools: 1
  • Outdoor pools: 1

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site

Other activities

  • Daily activities: on site
  • 24 hour front desk
  • ATM available ($)
  • Currency exchange available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Meeting facilities available ($)
  • Tour desk available ($)
  • Wedding facilities available ($)

Location

Address
Ave De Las Garzas 136, Zona Hotelera, Puerto Vallarta, Jalisco, 48333, Mexico
Ave De Las Garzas 136

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

COVID - CLEAN STAY IS A JOKE - gone downhill

UKVISIT (Arizona) on Jun 15, 2021

We stayed here in Dec and it was great so decided to come back. This time completely different experience and hotel management didn't care. Clean stay is posted everywhere but what a joke. Our room had pee stained sheets. The towels were filthy and covered in hair. The shower was also clogged with hair and there was a used condom own the room. I called and they sent someone to change sheets/ towels etc and said someone from management would contact us ......nothing. Everyday we had to call for towels and drinks. Dirty dishes were left for our entire stay. It was such a let down. I took pics and shared them with management hoping for a resolution but nothing. This should not happen anything but especially with COVID etc. We have canceled up next 10 days stay and will go somewhere else.This was more like a budget hotel this time.

TripAdvisor users rated this property 1 out of 5

Unhappy

P8386KLteresal on Jun 15, 2021

Stayed here 3 years ago and it was amazing. This time absolutely TERRIBLE!! Where do I start Did not get picked up at airport and when I called the hotel I get hung up on twice. There was a dog upstairs that barked for hours. My room was left unlocked and open after cleaning staff left. Hardly got linens, never got wash clothes during the duration of my week stay. Asked to have general manger, Kunibert Lengger call me over 5 times and never once got a call back. My husband is a diamond member and we have never experienced such things. Beds not properly made each day. The food isn’t as good as it used to be. Bees at pool and had to close it for the day. Next to maid closet very noisy. Room next door vacant unlocked and open. Door lock broken and had to drill hole in door to let us and only put putty on it afterward.

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