TripAdvisor Traveler Rating

Good Animation, and entertaining people at the pool. Very Friendly guys. Chocolate, brian, baby face, andrea, javier , noris, luis, mama ima, manuel, Deyanira, cerlin; They were amazing people for us.

Being a little unsure of my way around he went out of his way to help . Nothing was too much trouble for him and his work in the restaurant was perfectly executed . My sister and I will not forget him. He made an impression as he is clearly outstanding here . Clean tidy and impeccable manners he clearly Enjoys and takes pride in his role in this wonderful resort . He’s a credit to your company. Staff with integrity and compassion like this are rare . Be careful to take care of him as I am seriously considering offering him work in London!!

The La Roca restaurant was beautiful, located towards the end of the hotel resort it was amazing to have dinner over looking the sea. The staff were very friendly and attentive. Juan Santano and Bladamier were brilliant staff members. The food was very lovely as well. Definitely a go to place for dinner.

Nice Mexican meal. The place resembles a Mexican “rancho”. Food is good: many options to choice and they were well elaborated... as Mexican food, spicy, but in a adequate point. Service (Nilson, Yadel, Alejandra Encarnacion) was gentle, with a smile, always worried about any need. (Recommended: “arroz con leche”).

My family checked in Saturday mid day. While the check in procedure was relatively smooth the hospitality and overall attitude was not great. We reserved a garden view king and were told there were no more king rooms available. We proceeded to the room and it was very outdated. The bathroom needed a thorough cleaning. Some other issues included condensation leaking in the middle of the room, water pressure was barely a trickle and many times throughout the day we went with no water at all. The rest of the property was pretty nice. The beach is really nice but will be full all day. The food was average but generally plentiful and as far as I know there is no room service. The restaurants require reservations and should be made as soon as you arrive or they will be completely booked. Lastly we faced some communication barriers as we speak very limited Spanish.