Be Live Collection Punta Cana reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 3.5
  • Service 3.5
  • Value 3.5

15138 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

It was awsome

bonniehN343EQ on Jan 30, 2023

I really enjoyed my stay in this hotel Evelin and johaira made it great, I definitely will be back, the food was awsome so delicious. The room was so clean, and the city and totally was beautiful. Thanks for the great experience

TripAdvisor users rated this property 4 out of 5

Comments Regarding Accomodations

Gary S (Woodstock, Georgia) on Jan 28, 2023

The weather was great, and in general we enjoyed the accommodations; but there were some expectations on our part that the resort didn't live up to. Problems were -no wash cloths in the room for the first 3 days in-spite of our continuous requests of the front desk and their assurance they would send some -no hair dryer -major problem given that we had requested a extra day stay which was granted and paid for yet the resort had a great deal of difficulty coordinating our original reservation for 6 days/5 nights with our extra 1 day/1 night (this was finally straightened out but on our second to last day) -finally finding a spot to sit on the beach was a challenge as even though signage stated if someone wasn't at their spot for 30 minutes management could remove any personal items that reserved their spot, this never took place and some "empty" spots were held for hours with no-one there. On a positive note: -employees were super nice and friendly -great variety of restaurants -all food was first rate whether in individual restaurants or in the "buffets" -variety of food and beverage locations were very good.

TripAdvisor users rated this property 1 out of 5

Very disappointed

Lina H (Orleans, Canada) on Jan 28, 2023

worst experience ever. first time and Last time at be live collection punta cana. Moldy rooms discussing rooms. Don't waste your money. Very disappointed and front desk are very rude Trip typeFamily. Air canada should not be part of these kind of hotels. There is now was this is a 4 stars hotel. This is a 2 stars hotel. Not worth the money and time. We spent our vacation at the front desk fighting with the. Very poor service, rooms and everything at this hotel.

TripAdvisor users rated this property 3 out of 5

Beautiful but not safe for your belongings

696mildredq (Gold Coast, Australia) on Jan 25, 2023

My jewelry was stolen during my stay. I reported but they did nothing . The place it’s beautiful, big, good food and entertainment. I left the place disappointed because I trusted too much in the honesty of people who enter in the room and I lost my beautiful and expensive jewelry!! So, just be careful and don’t leave any valuables in the room. They will take it!??

TripAdvisor users rated this property 5 out of 5

Excelent service at the buffet by Winston

Vanessa I on Jan 24, 2023

Wonderful vacation at Be.Live.Collections!! The customer service provided by Winston at the buffet was excellent! ?????????? he was friendly, profesional, and efficient. We always looked for him during our stay because we knew we were going to be treated with respect and hospitality. If you go to the buffet at the Be Live, look for Winston :)

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