Coral Level at Iberostar Selection Bavaro reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

732 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

This hotel is the best.

Bmunzi (Riegelsville, Pennsylvania) on Jul 06, 2024

Milena our housekeeper for room number 2355, was awesome she always kept the room perfect for us. And it made our trip awesome. Also Jose at star prestige area on the beach and all the star prestige staff were always there to help us with everything that we wanted or needed. We loved it so much we will be back in October. ??????

TripAdvisor users rated this property 3 out of 5

You definitely want the Coral Level upgrade, but don’t expect perfection.

rgert001 (Baltimore, Maryland) on Jul 03, 2024

The Coral Level is very nice and I feel worth the money. In our opinion, if we had not booked Coral we would have not enjoyed our trip. The other resorts are crowded and had huge lines for the buffets. The non-coral beach area is also nowhere near as nice as the Coral beach. There are always seats available at the Coral beach, and the seating is much more spread out than at the other sections. The towel game is very strong at the main Selection pool, but there is always space at the Coral quiet pool. If you want to sit at the infinity pool, plan to be out there at 7:30. We had a 2 br family jr suite. This translates to adjoining rooms—there is no central seating area. That said you don’t really need one as both rooms have ample seating. The room was great and the bed was extremely comfortable. Our shower backed up and since there is no lip to the shower it flooded all over the bathroom and we had to squeegee it with our bath mat. This happened on our last day so it wasn’t a huge deal. The grounds are lovely and I would say the beach is up there with Eagle Beach in Aruba for its beauty. We had no problem communicating with our limited Spanish (and Google!). We felt the food at some restaurants was a bit lacking. In particular we were not impressed with El Faro (for dinner—buffets at breakfast and lunch were great) or Brave (steakhouse). La Coupole and El Tapatío were both good, and Salt and Soul was excellent. Be aware that El Tapatío is open air and while they have ceiling fans, they will not run them as (we were told) they make the lights swing too much. Therefore it’s quite stuffy, so if that is bothersome for you it may not be the best choice. What we thought was the biggest issue was that there are many little things that, in isolation, are not a big deal—but when there are a bunch of them, they add up to an overall decrease in the quality of the experience. These all centered around the restaurants and reception/check in, and seem to have stemmed from disorganization. For example: - My kid was served undercooked chicken at El Faro. Thanks to other reviews I had warned everyone to check before eating. They did bring out a replacement meal that was cooked - My son’s entree never arrived after 1.75 hours at Star Rock Cafe (caveat—I was not there for this, our teens ventured out on their own for dinner. While my older kid said he did ask/remind the waiter of the missing food more than once, I’m not sure how assertive they were). - Meals were brought to our table so spread out that some in our party didn’t get food until 10-15 minutes after others got theirs. - They were playing super loud country music in the steak house which didn’t fit the aesthetic and made it hard to have a conversation. - The lamb chops at El Faro were TINY (like newborn lamb size). -Our room didn’t get serviced at all one day. - Check in took well over an hour (we got there after check in time), and then there was confusion with room assignments that led to my husband having to run to grab our kids and bring them back before they entered someone else’s room. - My sister was told their room was ready, only to enter and find the employees replacing the tv. These things certainly didn’t ruin our trip, and they may not bother everyone, but they added up for us. My frame of reference for comparison is Excellence and Finest resorts and this one simply cannot compete. However, overall it is a very nice place. I would like to try the Grand and see if the service there is more in line with my experiences elsewhere.

TripAdvisor users rated this property 5 out of 5

Spoiled at Coral Level

LosPadres (Cuyahoga Falls, Ohio) on Jun 06, 2024

First time to this resort. Have been to the Iberostar in Riviera Maya many times as well as many other all inclusive resorts. The service here is the best we have ever received in more than 30 AI vacations. Food: We had access to all restaurants in the complex except at the Grand. Buffets were available for breakfast, lunch and dinner. had a fair selection. We only went for breakfast and lunch. Most items were good and some were excellent! The negatives for the buffets is that food rarely kept hot. Had some roasted potatoes that were refrigerator cold. Lots of daily repetition. We did try the buffets at Coral and Selection area. The Sit down restaurants we tried were all very good. Everything was served hot! We only had to make one reservation for the steak house. All others are first come first serve. This is a recent change for the resort. Used to be all sit down restaurants needed reservations. There was a beach barbeque set up one say. It smelled so good for over an hour while they prepped and cooked. When I got a steak it was completely raw. The edge I tasted was delicious. Some restaurants do not have air conditioning and can be quite warm. We were sweating through our dinner at Salt and Soul. The ones that do have air can't seem to keep cool. Room: We had a 2nd floor room with a view of the coral lobby and street with little stores on it. Air conditioning worked fine. When we arrived the bed was decorated with flowers and there was a beach bag with beach towels in it for us to use. There were snacks on the counter and drinks in the fridge. Housecleaning was hit or miss. One night they came to clean the room as we were getting ready to go to be. I requested that our room be cleaned any time between 10am and 2. But that only happened once. There were 2 days no one came. When it was done it was done nicely. There were robes and flip flops for our use. Beach: Gorgeous!! I loved that with being in the Coral Level the beach chairs were spread out. It was very peaceful. We had more space that the seats at the Grand Section. The sunrise was beautiful as well. Be careful in the early morning to protect yourself from the sand fleas - the bites itch horribly. It is a nice long beach for walking. The sand is soft and there is no need for water shoes. Pools: We only used the infinity pool. The temperature was great and the bar was close by. There were lots of kids though. There was always music playing around the pool. The Star friend would start playing music for stretching, yoga and pool activities around 10am. Hearing both at the same time was not ideal. The speakers could be turned off while other music playing. Some days drink stations would be set up that would serve a special drink of the day (both with or without alcohol) Service: Like I said, the best we have ever received. Sometimes communication is a struggle with the language barrier, but someone would always try to help.

TripAdvisor users rated this property 5 out of 5

Amazing

Joann J on Jun 06, 2024

Staying at the resort was fun and the place was amazing. The room service was good and the cleaning service from Yajaira de jesus olea was stunning clean and she even decorated the room with flowers. I would recommend anyone who is looking to visit DR.

TripAdvisor users rated this property 5 out of 5

amazing

Elisa J on Jun 06, 2024

We had such an amazing time at the resort. Especially the staff who was so welcoming and Yajaira de jesus olea cleaned our room so beautifully! The accents with the curtains and the bed was so cute. This was such a. good experience and I would recommend to everyone

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