All inclusive

Dreams Palm Beach Punta Cana

Punta Cana 5.0

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Overview

This friendly relaxing world includes gorgeous beaches and a majestic turquoise sea. Guests are treated to amenity-filled luxury rooms and suites, international restaurants serving gourmet fare, and chic bars and lounges.

Check in

3 p.m.

Check out

12 p.m.

Rooms

500

Rooms

Deluxe Tropical View
  • 2 double beds
  • Garden view
  • No more than 4 guests in the room
Deluxe Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player
  • Balcony or Terrace

Premium Deluxe Tropical View
442 square feet
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Premium Deluxe Tropical View
442 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player
  • Balcony or Terrace

Preferred Club Deluxe Tropical View
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Preferred Club Deluxe Tropical View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player
  • Balcony or Terrace
Additional details

Preferred Club Benefits

  • Private Preferred Lounge
  • Preferred Status and amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities

Preferred Club Deluxe Ocean View
  • 2 double beds
  • Ocean view
  • No more than 4 guests in the room
Preferred Club Deluxe Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Concierge service
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • TV
  • CD/DVD Player
  • Balcony or Terrace
Additional details

Preferred Club Benefits

  • Private Preferred Lounge
  • Preferred Status and amenities
  • Concierge service
  • Daily continental breakfast service in the lounge
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors in the lounge
  • Complimentary newspaper in room every day (English or Spanish)
  • Free internet access in suite
  • Free computer access in Preferred Lounge
  • Upgraded mini bar service
  • Upgraded bath amenities

Amenities

  • Child care services available ($)
  • Children’s pool
  • Playground

Explorer's Club - Kids Club

 
Age range: 3 to 12

Core Zone Teens Club

 
Age range: 13 to 17
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Desires Bar, Lounge Live music
Manatees Bar, Swim-up bar
The Rendez-vous Bar, Lobby bar
Show Time Bar, Lounge Live music
Sugar reef Bar, Beach bar
Veranda Bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Portofino À la carte Italian Dinner
Himitsu À la carte Asian Dinner
El Patio À la carte Mexican Dinner
Barefoot Grill À la carte Grill/steak house Lunch
Seaside Grill À la carte Grill/steak house Dinner
Bordeaux À la carte French Dinner
World Café Buffet International Dinner
CoCo Café Snack bar Coffee and Pastries Snacks
  • Rooms: 500
  • Fitness centre: on site
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Cabeza de Toro, P.O. Box 68
Punta Cana, Dominican Republic
1-809-552-6000
16 km from PUJ
  • Beach front
  • Private beach
  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited international and domestic drinks

Guests can Sip, Savor and See at nearby participating resorts from 6 p.m. to 1 a.m. every evening. Reservations must be made through the Resort concierge in advance. Restrictions apply. Visit www.amresorts.com/sip-savor-see for details.

  • Pets allowed available ($)

AMResorts® will now be welcoming small dogs (22lbs. / 10 kg or less) at all Zoëtry® Wellness & Spa Resorts, Secrets®, Breathless®, Dreams® and Now® Resorts & Spas. Please contact WestJet Vacations for details, restrictions and additional fees 1-877-737-7001.

Pools

  • Kids pools: 1
  • Outdoor pools: 3

Water sports

  • Motorized watersports: on site
  • Non-motorized watersports: on site
  • Snorkeling: on site

Other sports

  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Daily activities: on site ($)
  • Games room: on site
  • Euro-bungee
  • Business centre available ($)
  • Concierge
  • Giftshop available ($)
  • Meeting facilities available ($)
  • News Stand available ($)

Location

Address
Cabeza de Toro, P.O. Box 68, Punta Cana, Dominican Republic
16 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 4 out of 5

Could be better

QusieSusie (Italy, Texas) on Jul 02, 2022

The staff was very helpful and friendly. We got the preferred package and Evander was our concierge. He was great. Jose from the entertainment team was amazing and got my daughter out for fitness classes and dance lessons. She loved it! Housekeeping was top notch. They kept our room very clean. The food was good. We enjoyed the buffet especially. It was my daughter’s birthday and we received a lovely and delicious cake in our room. The bars are always close by and the bartenders were friendly. We mostly had bottled water and my daughter liked the frozen non-alcohol drinks very much. The Miami Vice with no alcohol was her favorite. There were some issues and I hope the resort will work on them: 1. Our room never got lower than 23.5c except for about 5 minutes when they were working on it. It was also very humid in the room. This was miserable! Maintenance staff came to look at it three times and nothing helped. Since it was exactly 23.5c at 3am and 3pm, I feel this was a system override to save electricity. This would absolutely keep me from returning to this resort. It was too warm to sleep well. The room desperately needed a dehumidifier. Swim suits wouldn’t dry. Clothing felt damp. We took a DampRid but that wasn’t enough. After the third attempt at fixing it the offered another room but it was on the third floor. I didn’t want to climb stairs and we only had one night left so we didn’t move. The sent a fruit plate and a little dessert plate after that. 2. You can’t flush toilet paper. I expect better in a resort catering to Americans. 3. We struggled daily to get the activity schedule. It’s not available until morning and by the time we got it a lot of activities were over. However, multiple scheduled activities just didn’t happen. We would show up as would others and there would be no staff there or explanation. My daughter went to a Spanish lesson in the preferred area and no one was there. She asked in the preferred lounge and all she got was “He’s supposed to be out there.” 4. We couldn’t get wash cloths until day 3 after asking numerous times. We finally got two. 5. Despite being preferred we couldn’t get the promised snacks in our mini bar. Finally on day 3 we got 2 bags of Lays and 2 Milky Ways. We never got anything else. We would have rather had chips for a snack and skipped dressing for lunch but it wasn’t an option. 6. We struggled with the language barrier. When calling the front desk we had difficulty getting them to understand what we were saying. If there had been a real emergency I don’t feel confident that we could have been understood. 7. Our concierge had the last two days of our stay as his scheduled days off. Rather than having someone else cover, we were told to text him and he would still handle it. These employees deserve a day off and guests who have paid for concierge service deserve to have someone available on site. I didn’t feel comfortable texting him at home. Overall, for the price we paid the value wasn’t bad for what we received. The lack of air conditioning was the only thing that would prevent me from returning.

TripAdvisor users rated this property 3 out of 5

Nice visit

FuninSun6802 on Jul 02, 2022

Pros: Staff EMILIO (server) and ESTEFANI (hostess) were superior. They went above and beyond to make sure we were comfortable. A special shout out to ESTEFANI who ensured my mother who is health compromised was safe and comfortable. She is a treasure! Maid service-very good job keeping our rooms clean and well-ventilated and cool. Beds-comfortable. Refrigerator-well stocked with bottled water each day. Never got sick. Food- Had nice meals at French and Italian restaurants. Pools-multiple pools with swim up bar and very kid friendly with lots of activities and entertainment daily/nightly. Preferred adult pool hidden little gem for peace and quiet or water aerobics if you wanted to partake. Cons: Washcloth shortage despite asking multiple times. No washcloths for the first two days and only received two for the entire trip and had three people in room. Resort is not handicap friendly. Mom was put on second floor. No elevators. We switched her on our own to stay with other family members who had a first floor room. Tried to tell gentleman assisting her to her room originally that she can’t stay there and manage the steps but nothing was done. Resort should have accommodated her. Multiple restaurants on second floor requiring steps. This was very difficult for mom. Resort can use some improvements and upgrades. Food-overall lacking compared to other all inclusives. Fruit was not sweet at all. Beach-water is not blue and has seaweed. Generously tipped the boy raking seaweed. An unending difficult job. Vendors hocking goods and services. Approached very frequently. Easy to politely say no. They weren’t difficult but it was constant. Grounds-pretty but Dreams Tulum was immaculate in comparison.

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