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Overview
At Excellence El Carmen you are secluded but not isolated. An all-adult, all-suite world is situated on a beautiful Caribbean beach in a palm grove on the East of the Dominican Republic. Its architecture is in the Contemporary Caribbean style, and twenty pools wind through our grounds. There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. Excellence El Carmen is also home to a world-class Spa, state-of-the-art fitness center and an exceptional range of activities and services.
Check in
3 p.m.
Check out
12 p.m.
Rooms
492
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
- 1 king bed, or 2 double beds
- No more than 3 guests in the room
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Climate control
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and two sun beds
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Private deck with direct access to swimming pool, two sunbeds
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Jetted tub
- Lit make-up mirror
- Living room
- Patio
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Private deck with private 400 sq ft swimming pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
- 1 king bed
- Ocean view
- No more than 2 guests in the room
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Concierge service
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
Excellence Club Rooms include:
- Private check-in and check-out/late check-out and early check-in (subject to availability)
- Concierge desk (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
- Private restaurant for breakfast and dinner at lounge
- Private bar at lounge
- Bvlgari toiletries
- Upgraded minibar and room service menu
- 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary newspaper in room every day
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit and petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor and wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua Wellness treatment per person per stay
- 1 king bed
- Oceanfront
- No more than 2 guests in the room
- 1 king bed
- Oceanfront
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Concierge service
- Jetted tub
- Lit make-up mirror
- Living room
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Upgraded amenities
- Located right on the beach this suite offers a private terrace with lounge furniture and direct access to the swimming pool, hammock over the pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
Excellence Club Rooms include:
- Private check-in and check-out/late check-out and early check-in (subject to availability)
- Concierge desk (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
- Private restaurant for breakfast and dinner at lounge
- Private bar at lounge
- Bvlgari toiletries
- Upgraded minibar and room service menu
- 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary newspaper in room every day
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit and petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor and wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua Wellness treatment per person per stay
- 1 king bed
- Pool view
- No more than 2 guests in the room
- 1 king bed
- Pool view
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Jetted tub
- Lit make-up mirror
- Pillow menu
- Pillow top mattress
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
Excellence Club Rooms include:
- Private check-in and check-out/late check-out and early check-in (subject to availability)
- Concierge desk (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
- Private restaurant for breakfast and dinner at lounge
- Private bar at lounge
- Bvlgari toiletries
- Upgraded minibar and room service menu
- 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary newspaper in room every day
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit and petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor and wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua Wellness treatment per person per stay
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Bathroom with shower only
- Climate control
- Jetted tub
- Pillow menu
- Seating area
- Smoke-free
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Desk
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Laptop safe
- Mini-bar
- Mini-bar stocked daily
- Phone
- Slippers
- Turndown service
- TV
- In-room premium liquor selection
Excellence Club Rooms include:
- Private check-in and check-out/late check-out and early check-in (subject to availability)
- Concierge desk (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
- Private restaurant for breakfast and dinner at lounge
- Private bar at lounge
- Bvlgari toiletries
- Upgraded minibar and room service menu
- 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
- Private beach area
- Complimentary newspaper in room every day
- Complimentary beach bag for use during your stay
- Shoe shine service
- Daily fruit and petit fours in room
- Fresh flowers and sparkling wine in room upon arrival
- Upgraded in-room premium liquor and wine bottle selection
- Nespresso machine
- Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
- One Aqua Wellness treatment per person per stay
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Age ranges
- Adults only
Bars and entertainment
| Type | Amenities | |
|---|---|---|
| Sports Bar | Sports bar | |
| Martini Bar | Lobby bar | |
| Blue | Swim-up bar | |
| Sol | Bar | Open air |
| Cielo – Excellence Club | Bar | Open air |
| XLounge | Beach bar | Open air |
| Stars (Theater Bar) | Bar | Live music |
| La Habana | Bar, Cigar lounge | |
| Excellence Club | Bar, Lounge | |
| Alegria | Nightclub | |
| Art Deco | Bar, Piano bar | |
| Las Olas | Bar | |
| Revive - Juice Bar | Food options available | |
| Palms (Excellence Club) | Bar | Open air |
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Main Buffet | Buffet | International | Breakfast, Lunch | Dress code |
| Agave | À la carte | Mexican | Dinner | Dress code |
| Spice | À la carte | Asian | Dinner | Dress code |
| Chez Isabelle | À la carte | French | Dinner | Dress code |
| Flavor Market – Spanish Tapas | À la carte | Mediterranean, Tapas | Dinner | Dress code |
| The Grill | À la carte | Grill/steak house | Dinner | Dress code |
| The Lobster House | À la carte | International | Breakfast, Dinner, Lunch | Dress code |
| Oregano | À la carte | Italian | Dinner, Lunch | Dress code |
| Basmati Indian Restaurant | À la carte | International | Dinner | Dress code |
| Magna Club Restaurant | À la carte | International | Breakfast, Dinner | Dress code |
| Aroma | Café | Coffee and Pastries | Snacks | |
| Las Olas | À la carte | Grill/steak house | Lunch | |
| The Kitchen Table | Buffet | International | Breakfast, Lunch | |
| Food Shark | Snack bar | American | ||
| La Placita Food Truck | Snack bar |
Facilities
- Rooms: 492
- Built in: 2015
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Water circuit available ($)
- beach volleyball, football, tennis, bicycles, board games, archery, air rifle shooting, billiards
Location
- Beach front
Meal and plan options
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited domestic and premium drinks
Pools and recreation
Pools
- Jetted pools: 9
- Outdoor pools: 23
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
- Tour excursions: on site ($)
Other activities
- Beach activities: on site
- Daily activities: on site
- Nightly entertainment: on site
- Deep seafishing (offsite) available ($)
- Spanish lessons
- Dancing lessons
- Cooking lessons
Shops and services
- 24 hour front desk
- ATM
- Baggage check
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding chapel available ($)
- Wedding facilities available ($)
Resort View
Las Olas Bar
Lobby
Lounge Bar
Martini Bar
Gym
Gym
Chez Isabel
Flavor Market
Spice
Wedding
Location
Reviews
This is for the couple currently griping at the GM here at the resort saying “all reviews are bad”
MicRae71 on Jul 02, 2022
If you’re expecting a European 5-star in the Dominican Republic, stay in Europe, please. I love this resort and the staff - I’ve stayed 3 times so far in the past 9 months, and there’s a reason I keep coming back. If you have to keep telling someone how many “luxury resorts” you’ve stayed at, you’re only making yourself look tacky. When you just want to sit at the table and lecture the GM about how you know more about running a hotel than she does, saying it can’t be a 5-star resort because there are “too many people here” just…please stay somewhere else. You’re just lecturing, dude. I would have tuned you out 15 minutes ago (into your 30 minute diatribe), so the GM is already better than you. Every time I have been here, the room has been perfectly clean, exceptional staff, food that yes, can sometimes have an issue due to supply issues that are affecting the entire WORLD right now.
Amazing resort
alexandriab433 on Jul 02, 2022
When we arrived we were greeted with a glass of champagne the front desk gave us there undefided attention. The staff go above and BEYOND TO MAKE SURE YOUR VISIT IS EXCELLENTE!!!!!-!!! Maria was our bartending waitress poolside and she was so good she was in high demand. Everyone waited until she came around to order because she always ha# a smile thank you Maria for everything you are awesome
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