All inclusive

Excellence El Carmen

Punta Cana 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

At Excellence El Carmen you are secluded but not isolated. An all-adult, all-suite world is situated on a beautiful Caribbean beach in a palm grove on the East of the Dominican Republic. Its architecture is in the Contemporary Caribbean style, and twenty pools wind through our grounds. There are 12 restaurants to entice you with a range of global cuisine, a beach snack grill, plus 16 bars, each with its own personality. Excellence El Carmen is also home to a world-class Spa, state-of-the-art fitness center and an exceptional range of activities and services.

Check in

3 p.m.

Check out

12 p.m.

Rooms

492

Rooms

Suite Pool View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection

Junior Suite Pool View
800 square feet
  • 1 king bed, or 2 double beds
  • No more than 3 guests in the room
Junior Suite Pool View
800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection

Junior Swim up Suite
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Swim up Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection

Junior Suite Ocean View
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection

Terrace Suite with Plunge Pool
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Terrace Suite with Plunge Pool
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection

Suite with Private Pool & Deck
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Suite with Private Pool & Deck
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection

Excellence Club Junior Suite Ocean View
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Excellence Club Junior Suite Ocean View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection
Additional details

Excellence Club Rooms include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at lounge
  • Private bar at lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay

Excellence Club Junior Swim Up Suite Pool View
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Excellence Club Junior Swim Up Suite Pool View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection
Additional details

Excellence Club Rooms include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at lounge
  • Private bar at lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay

Excellence Club Beachfront Honeymoon Swim-up Suite
  • 1 king bed
  • Oceanfront
  • No more than 2 guests in the room
Excellence Club Beachfront Honeymoon Swim-up Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection
Additional details

Excellence Club Rooms include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at lounge
  • Private bar at lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay

Excellence Club 2 Story Rooftop Terrace Suite with Plunge Pool Ocean View
1600 square feet
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Excellence Club 2 Story Rooftop Terrace Suite with Plunge Pool Ocean View
1600 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection
Additional details

Excellence Club Rooms include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at lounge
  • Private bar at lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay

Excellence Club Beachfront Honeymoon 2 Story Rooftop Terrace Suite with Plunge Pool
1800 square feet
  • 1 king bed
  • No more than 2 guests in the room
Excellence Club Beachfront Honeymoon 2 Story Rooftop Terrace Suite with Plunge Pool
1800 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar
  • Mini-bar stocked daily
  • Phone
  • Slippers
  • Turndown service
  • TV
  • In-room premium liquor selection
Additional details

Excellence Club Rooms include:

  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Concierge desk (7 a.m. to 11 p.m.)
  • Private lounge (7 a.m. to 11 p.m.) with concierge service, smart buffets and bar service
  • Private restaurant for breakfast and dinner at lounge
  • Private bar at lounge
  • Bvlgari toiletries
  • Upgraded minibar and room service menu
  • 12 private pools and 7 independent Jacuzzis (hot water) at the pool area
  • Private beach area
  • Complimentary newspaper in room every day
  • Complimentary beach bag for use during your stay
  • Shoe shine service
  • Daily fruit and petit fours in room
  • Fresh flowers and sparkling wine in room upon arrival
  • Upgraded in-room premium liquor and wine bottle selection
  • Nespresso machine
  • Room Service Express (menu featuring a number of savory items that can be delivered almost immediately)
  • One Aqua Wellness treatment per person per stay

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only
Type Amenities
Sports Bar Sports bar
Martini Bar Lobby bar
Blue Swim-up bar
Sol Bar Open air
Cielo – Excellence Club Bar Open air
XLounge Beach bar Open air
Stars (Theater Bar) Bar Live music
La Habana Bar, Cigar lounge
Excellence Club Bar, Lounge
Alegria Nightclub
Art Deco Bar, Piano bar
Las Olas Bar
Revive - Juice Bar Food options available
Palms (Excellence Club) Bar Open air
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Main Buffet Buffet International Breakfast, Lunch Dress code
Agave À la carte Mexican Dinner Dress code
Spice À la carte Asian Dinner Dress code
Chez Isabelle À la carte French Dinner Dress code
Flavor Market – Spanish Tapas À la carte Mediterranean, Tapas Dinner Dress code
The Grill À la carte Grill/steak house Dinner Dress code
The Lobster House À la carte International Breakfast, Dinner, Lunch Dress code
Oregano À la carte Italian Dinner, Lunch Dress code
Basmati Indian Restaurant À la carte International Dinner Dress code
Magna Club Restaurant À la carte International Breakfast, Dinner Dress code
Aroma Café Coffee and Pastries Snacks
Las Olas À la carte Grill/steak house Lunch
The Kitchen Table Buffet International Breakfast, Lunch
Food Shark Snack bar American
La Placita Food Truck Snack bar
  • Rooms: 492
  • Built in: 2015
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Water circuit available ($)
  • beach volleyball, football, tennis, bicycles, board games, archery, air rifle shooting, billiards
Playas de Uvero Alto
Punta Cana, Dominican Republic
+1 809 685 98 80
69 km from PUJ
  • Beach front
  • All-inclusive: Included
    • Dinner can be à la carte (reservations not required, dress code in effect)
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 9
  • Outdoor pools: 23

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Tennis courts: on site
  • Tour excursions: on site ($)

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Nightly entertainment: on site
  • Deep seafishing (offsite) available ($)
  • Spanish lessons
  • Dancing lessons
  • Cooking lessons
  • 24 hour front desk
  • ATM
  • Baggage check
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk
  • Valet parking
  • Wedding chapel available ($)
  • Wedding facilities available ($)

Location

Address
Playas de Uvero Alto, Punta Cana, Dominican Republic
69 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

This is for the couple currently griping at the GM here at the resort saying “all reviews are bad”

MicRae71 on Jul 02, 2022

If you’re expecting a European 5-star in the Dominican Republic, stay in Europe, please. I love this resort and the staff - I’ve stayed 3 times so far in the past 9 months, and there’s a reason I keep coming back. If you have to keep telling someone how many “luxury resorts” you’ve stayed at, you’re only making yourself look tacky. When you just want to sit at the table and lecture the GM about how you know more about running a hotel than she does, saying it can’t be a 5-star resort because there are “too many people here” just…please stay somewhere else. You’re just lecturing, dude. I would have tuned you out 15 minutes ago (into your 30 minute diatribe), so the GM is already better than you. Every time I have been here, the room has been perfectly clean, exceptional staff, food that yes, can sometimes have an issue due to supply issues that are affecting the entire WORLD right now.

TripAdvisor users rated this property 5 out of 5

Amazing resort

alexandriab433 on Jul 02, 2022

When we arrived we were greeted with a glass of champagne the front desk gave us there undefided attention. The staff go above and BEYOND TO MAKE SURE YOUR VISIT IS EXCELLENTE!!!!!-!!! Maria was our bartending waitress poolside and she was so good she was in high demand. Everyone waited until she came around to order because she always ha# a smile thank you Maria for everything you are awesome

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