Finest Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

1507 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Welcome to Paradise.

Seaside57345136303 (Perryville, Missouri) on Jan 30, 2023

This was an 11 day getaway from the ice and snow and cold weather of Missouri. This was our first visit to any all inclusive resort. It did come highly recommended from friends l. Although the Punta Cana airport is a nightmare, once we got our car service and we’re driven to the resort, everything was wonderful. We were greeted on the steps of the resort with two glasses of champagne. Since we were in the club section we were escorted through the main lobby to the club concierge for check-in. We had booked, a room with a plunge pool upstairs of our unit. We also had a Jacuzzi tub on the veranda. The staff was very gracious although we did suffer through the language barrier on multiple occasions. The resort itself is one of the most beautifully well-kept places we have ever been. I told my wife it looked like they vacuumed the lawn every day as well as the beach. We stayed on the adults only side of the resort. We did venture over to the family side on several occasions to try some of the restaurants that were over there. Speaking of restaurants, our favorites were on our side, the adult side of the resort. They included a French restaurant, a sushi restaurant, and the club only restaurant, Dommo. We also enjoyed room service on a daily basis either for breakfast or lunch. The food was generally very good. Out of five stars I would rate it a solid 3 1/2 to 4. We look forward to going back again. Although there were several individuals whose name we didn’t record, there are two that I will mention who provided outstanding service. First was one of the concierge’s in the club section, AMARILIS and our bellman, ARGENIS. Top notch people who both spoke very good English.

TripAdvisor users rated this property 5 out of 5

Excellent Resort

savanp2023 on Jan 30, 2023

Great resort! We enjoyed a lot. Everything is perfect and the rooms we excellent. Staff is very polite and their SPA service is great. We had 1 session and ended up doing 3. Lisbeth at SPA helped us reserve and assisted very well. She is great.

TripAdvisor users rated this property 5 out of 5

Beautiful hotel

Littlebee43 on Jan 30, 2023

We stayed in January for 10 days. It was our first time at the resort although we have stayed at Excellence Riviera Cancun 3 times in the past. We stayed in the Excellence Club side in a pool view suite and were glad we had. It was nice to have access to the adults only areas/restaurants. Our room was huge with a large walk in wardrobe and bathroom. The room also had a lounge area and a large Jacuzzi tub and a double day bed on the balcony. We ate in the Le Petit, Shoji, Dommo, Lizo, Melting Pot and Legends. All were great though there were a number of loud, large groups in the Melting Pot which did spoil our enjoyment of the meal a little. Our favourite was Le Petit -service and food were both excellent! We also loved Legends for nights where we just felt like having a snack rather than a full meal. We used the coffee shop a few times and also really enjoyed it. The ice cream was gorgeous! For breakfast we mostly ate at Kitchen Market where we were served each day by Superman! He couldn't do enough for us and was a lovely friendly face to see each day. A special mention also to Irka who was the host at Kitchen Market. She made us feel so welcome! We mostly hung out on the Excellence Club beach apart from a few days where it was quite windy. Saulio (Excellent club beach concierge) was absolutley brilliant and went to so much effort to make my husbands birthday special. He also made a beautiful sand message for us both before we left. Ramon was also great and checked in on us each day. All in all its a beautiful property and we will definitely be back!

TripAdvisor users rated this property 5 out of 5

Another great stay at an Excellence/Finest property.

ScottB3974 on Jan 30, 2023

My fourth Excellence property and first Finest. They do not disappoint. Ever. I like splurging for the Club experience as it makes my family feel like royalty for the entire stay. This trip we had a personal concierge Marlon. He went above and beyond on just about everything. The food was great. The beach and pool are awesome. Everything is super clean. Someone reminded me that most resorts require reservations for dinner and are usually booked days out but not these properties. Can almost always walk up and get a table at any of the restaurants without a wait.

TripAdvisor users rated this property 5 out of 5

Beautiful resort, exceptional service

WorklessVacayMore on Jan 30, 2023

Marlon Escoto was our personal concierge and did an outstanding job. No task was too much. The beach is beautiful and clean. The pools and the entire resort were constantly being cleaned and kept it essentially spotless. The restaurants were excellent. We brought our teen and she loved it too! Highly recommended.

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