All inclusive

The Reserve at Paradisus Punta Cana

Punta Cana 5.0

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Overview

Welcome to The Reserve, the new all-inclusive boutique resort at the Paradisus Punta Cana, specially designed for families.

Added value

Receive unlimited green fees in at Cocotal Golf Course.  Golf cart has a mandatory rental fee and clubs are available for rental as well.  The Cocotal Golf Course is a 10 minute drive from Paradisus Punta Cana and a 1 minute drive from both Melia Caribe Tropical and Paradisus Palma Real, however golf course does provide scheduled transfers.  See terms and conditions below.

Resort Fees: Included in your package price.

Check in

3 p.m.

Check out

12 p.m.

Rooms

190

Rooms

Paradisus Suite
609 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 6 guests in the room
Paradisus Suite
609 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Upgraded amenities

Family Concierge One Bedroom Suite
609 square feet
  • 1 king bed, and 1 sofa bed
  • Garden view
  • No more than 6 guests in the room
Family Concierge One Bedroom Suite
609 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Desk
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Phone
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • TV
  • Upgraded amenities

Amenities

  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services
  • Children’s pool
  • Playground
  • Outdoor Games
  • Bead Crafting
  • Dance Games
  • Pool Games

Kids Zone

A kids Club that is designed for children ages 1 to 12. There are plenty of activities to keep the children busy while having a great time on vacation.

Age range: 1 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 0 to 12
  • Theatre Shows
Type Amenities
GABI CLUB BAR Bar, Lounge Open air

Minimum age restrictions apply, picture ID required.

All shows, nightclubs and attractions are subject to change.

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • Business centre
Type of restaurant Type of cuisine Open for Additional Information
Vento À la carte Mediterranean Dinner Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Gabi Club Buffet International Breakfast, Dinner, Lunch Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
Hydro Grill Snack bar Grill/steak house Lunch, Snacks Dress code, Reservations required, This venue may be closed or have reduced days of service during low season
  • Rooms: 190
  • Floors: 3
  • Built in: 2007
  • Eco-friendly hotel
  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water circuit available ($)
Playa de Bavaro
Punta Cana, Dominican Republic
1-809-687-9923
17 km from PUJ
  • Beach access
  • Private beach
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Activity pools: 1
  • Freshwater pools: 1
  • Kids pools: 1
  • Outdoor pools: 1
  • Bottle service: Included
  • Cabanas: Included
  • Water slides: Included

Golf

  • Mini golf: on site

Golf cart mandatory and is not included

Water sports

  • Dive shop: on site
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Climbing wall: on site
  • Tennis courts: on site

Other activities

  • Arts and crafts: on site
  • Beach activities: on site
  • Casino: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Yoga
  • Pilates
  • Dancing Classes
  • Tennis Lessons
  • Aqua Spinning
  • Painting Workshop
  • Sushi Workshop
  • Spinning
  • Cocktail Workshop
  • Dominican Afternoon (history, Dance Class And Language)
  • 24 hour front desk
  • ATM
  • Business centre
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop
  • Grocery items available ($)
  • Laundry facilities available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Medical services onsite available ($)
  • Meeting facilities available ($)
  • Multilingual staff
  • Parking
  • Photo shop available ($)
  • Shopping onsite available ($)
  • Tour desk
  • Valet parking
  • Wedding chapel
  • Wedding facilities available ($)
  • Safety deposit box

Location

Address
Playa de Bavaro, Punta Cana, Dominican Republic
17 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 1 out of 5

The customer service worst experience to date

mo2489 (Fort Lauderdale, Florida) on Jul 03, 2022

This trip was a disaster from start to finish. We booked a bachelors party in December of 2021 for June 2022. We booked the ADULTS ONLY Section through Expedia. Three weeks before our trip in June I called multiple times in May to make sure everything would be ready for us and to confirm our room selection. In the last week before our trip was set to begin. The resort informed be via telephone that they no longer had the adults only section, and it had been under construction for months. Due to people calling in they changed the reservation with online parties so the adults only selection would no longer be available. I asked why we were not informed of this prior the resort staff Daniel simply said I don’t know I apologize. I req a full refund they denied me. I call Expedia and asked why they had not informed us of the change the agent Michelle said I don’t and apologized. Again I requested a full refund I was denied and told our room would be upgraded. I explained to the Expedia agent and the Resort agent that we did not want to spend a bachelors party at a family resort with children running around. Neither were helpful and our money was not refunded. Without being able to cancel we were forced to be at a family resort on bachelors party due to the lack of communication from both Expedia and this Grand Reserve resort. We spent the weekend watching kids running around and the only group of guys there with no kids or family. This was absolutely the worst trip of our lives. Paying for a service and getting something completely different, far from what you requested has got to be the biggest slap in the face. The Reserve at Grand Paradisus owes us an apology and a refund

TripAdvisor users rated this property 5 out of 5

Amazing vacation with Harry Milor

normanj788 (Toronto, Canada) on May 27, 2022

We have a fantastic vacation here are the reserve services are excellent our Concierge Harry Milor is very friendly and attentive he pay attention to our details and help us with all of our need and find us where ever we are in the resort nice place to welcome groups and individuals for vacation thank you Harry Milor you are the best.

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