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Overview
Welcome to The Reserve, the new all-inclusive boutique resort at the Paradisus Punta Cana, specially designed for families.
Receive unlimited green fees in at Cocotal Golf Course. Golf cart has a mandatory rental fee and clubs are available for rental as well. The Cocotal Golf Course is a 10 minute drive from Paradisus Punta Cana and a 1 minute drive from both Melia Caribe Tropical and Paradisus Palma Real, however golf course does provide scheduled transfers. See terms and conditions below.
Check in
3 p.m.
Check out
12 p.m.
Rooms
190
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Maximum 3 adults
- Maximum 3 children
- No more than 6 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Connecting rooms available (subject to availability)
- Mini-bar
- Personalized mini-bar menu
- Seating area
- Wi-Fi
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Upgraded amenities
- 1 king bed, and 1 sofa bed
- Garden view
- No more than 6 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view
- Maximum 3 adults
- Maximum 3 children
- No more than 6 guests in the room
- Balcony
- Climate control
- Concierge service
- Seating area
- Bathroom with tub and separate shower
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Crib (on request)
- Desk
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Rollaway bed (on request)
- Safe
- Slippers
- TV
- Upgraded amenities
Amenities
Accessibility
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services
- Children’s pool
- Playground
- Outdoor Games
- Bead Crafting
- Dance Games
- Pool Games
Kids Zone
A kids Club that is designed for children ages 1 to 12. There are plenty of activities to keep the children busy while having a great time on vacation.
Age ranges
- Children ages: 0 to 12
Bars and entertainment
- Theatre Shows
| Type | Amenities | |
|---|---|---|
| GABI CLUB BAR | Bar, Lounge | Open air |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Room
- Throughout the property
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional Information | |
|---|---|---|---|---|
| Vento | À la carte | Mediterranean | Dinner | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Gabi Club | Buffet | International | Breakfast, Dinner, Lunch | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
| Hydro Grill | Snack bar | Grill/steak house | Lunch, Snacks | Dress code, Reservations required, This venue may be closed or have reduced days of service during low season |
Facilities
- Rooms: 190
- Floors: 3
- Built in: 2007
- Eco-friendly hotel
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water circuit available ($)
Location
- Beach access
- Private beach
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Freshwater pools: 1
- Kids pools: 1
- Outdoor pools: 1
- Bottle service: Included
- Cabanas: Included
- Water slides: Included
Golf
- Mini golf: on site
Golf cart mandatory and is not included
Water sports
- Dive shop: on site
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Climbing wall: on site
- Tennis courts: on site
Other activities
- Arts and crafts: on site
- Beach activities: on site
- Casino: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- Yoga
- Pilates
- Dancing Classes
- Tennis Lessons
- Aqua Spinning
- Painting Workshop
- Sushi Workshop
- Spinning
- Cocktail Workshop
- Dominican Afternoon (history, Dance Class And Language)
Shops and services
- 24 hour front desk
- ATM
- Business centre
- Concierge
- Currency exchange
- Dry cleaning available ($)
- Giftshop
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk
- Valet parking
- Wedding chapel
- Wedding facilities available ($)
- Safety deposit box
Aerial View
Lobby
The Reserve Lounge
Pool
The Reserve Gabi Club
The Reserve Gabi Club
Spa massage
Fitness centre
Fitness centre
Kids pool
Kids pool
Beach
Beach
Location
Reviews
The customer service worst experience to date
mo2489 (Fort Lauderdale, Florida) on Jul 03, 2022
This trip was a disaster from start to finish. We booked a bachelors party in December of 2021 for June 2022. We booked the ADULTS ONLY Section through Expedia. Three weeks before our trip in June I called multiple times in May to make sure everything would be ready for us and to confirm our room selection. In the last week before our trip was set to begin. The resort informed be via telephone that they no longer had the adults only section, and it had been under construction for months. Due to people calling in they changed the reservation with online parties so the adults only selection would no longer be available. I asked why we were not informed of this prior the resort staff Daniel simply said I don’t know I apologize. I req a full refund they denied me. I call Expedia and asked why they had not informed us of the change the agent Michelle said I don’t and apologized. Again I requested a full refund I was denied and told our room would be upgraded. I explained to the Expedia agent and the Resort agent that we did not want to spend a bachelors party at a family resort with children running around. Neither were helpful and our money was not refunded. Without being able to cancel we were forced to be at a family resort on bachelors party due to the lack of communication from both Expedia and this Grand Reserve resort. We spent the weekend watching kids running around and the only group of guys there with no kids or family. This was absolutely the worst trip of our lives. Paying for a service and getting something completely different, far from what you requested has got to be the biggest slap in the face. The Reserve at Grand Paradisus owes us an apology and a refund
Amazing vacation with Harry Milor
normanj788 (Toronto, Canada) on May 27, 2022
We have a fantastic vacation here are the reserve services are excellent our Concierge Harry Milor is very friendly and attentive he pay attention to our details and help us with all of our need and find us where ever we are in the resort nice place to welcome groups and individuals for vacation thank you Harry Milor you are the best.
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