All inclusive

Excellence Punta Cana

Punta Cana 5.0

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Overview

At Excellence Punta Cana you are secluded but not isolated. This all-adult, all-suite resort is situated on a beautiful beach in a palm grove on the east coast of the Dominican Republic. Its architecture is in the classic colonial style, and two enormous pools wind through the grounds.

Adults only 18+

Check in

3 p.m.

Check out

12 p.m.

Rooms

461

Rooms

Junior Suite Garden or Mountain View
  • 1 king bed
  • Garden or Mountain Views
Junior Suite Garden or Mountain View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Direct dial telephone with Free calls to U.S. & Canada
  • Private and furnished balcony or patio

Junior Swim-up Suite
  • 1 king bed
  • Pool view
  • No more than 2 guests in the room
Junior Swim-up Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Direct dial telephone with Free calls to U.S. & Canada
  • Private and furnished balcony or patio

Junior Suite Oceanview
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Junior Suite Oceanview
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Direct dial telephone with Free calls to U.S. & Canada
  • Private and furnished balcony or patio

Excellence Club Junior Suite Garden View
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Excellence Club Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Direct dial telephone with Free calls to U.S. & Canada
  • Private and furnished balcony or patio
Additional details

Excellence Club Benefits:

  • Private concierge service (7 a.m. – 11 p.m.)
  • Private lounge (7 a.m. – 11 p.m.) with free Internet access/smart buffets and bar service
  • Superior VIP Bulgari toiletries
  • Upgraded minibar and room service menu
  • 50” flat screen TV
  • Complimentary newspaper in room every day
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Daily fruit in room
  • Fresh flowers & sparkling wine upon arrival
  • Shoe shine service
  • One Aqua Wellness Spa treatment per person per stay
  • Private restaurant open for breakfast & dinner

Excellence Club Junior Suite Oceanview
  • 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Excellence Club Junior Suite Oceanview
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Direct dial telephone with Free calls to U.S. & Canada
  • Private and furnished balcony or patio
Additional details

Excellence Club Benefits:

  • Private concierge service (7 a.m. – 11 p.m.)
  • Private lounge (7 a.m. – 11 p.m.) with free Internet access/smart buffets and bar service
  • Superior VIP Bulgari toiletries
  • Upgraded minibar and room service menu
  • 50” flat screen TV
  • Complimentary newspaper in room every day
  • Private beach area
  • Complimentary beach bag for use during your stay
  • Private check-in and check-out/late check-out and early check-in (subject to availability)
  • Daily fruit in room
  • Fresh flowers & sparkling wine upon arrival
  • Shoe shine service
  • One Aqua Wellness Spa treatment per person per stay
  • Private restaurant open for breakfast & dinner

Excellence Club Junior Swim-Up Suite
550 square feet
  • 1 king bed
  • No more than 2 guests in the room
Excellence Club Junior Swim-Up Suite
550 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Slippers
  • Turndown service
  • TV
  • Direct dial telephone with Free calls to U.S. & Canada
  • Private and furnished balcony or patio
Additional details

Excellence Club Benefits:

    Private concierge service (7 a.m. – 11 p.m.)

    Private lounge (7 a.m. – 11 p.m.) with free Internet access/smart buffets and bar service

    Superior VIP Bulgari toiletries

    Upgraded minibar and room service menu

    50” flat screen TV

    Complimentary newspaper in room every day

    Private beach area

    Complimentary beach bag for use during your stay

    Private check-in and check-out/late check-out and early check-in (subject to availability)

    Daily fruit in room

    Fresh flowers & sparkling wine upon arrival

    Shoe shine service

    One Aqua Wellness Spa treatment per person per stay

    Private restaurant open for breakfast & dinner

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Adults only

Type Amenities
Martini Lobby bar
Blue Swim-up bar Open air
Sol Pool bar Open air
Cielo (Excellence Club) Pool bar Open air
Stars - Theatre Bar Bar
Excellence Club Lounge Lounge
Sports Bar Sports bar Food options available
Prelude Bar Open air
Palms (Excellence Club) Pool bar
Alegria Nightclub Dance floor

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Chez Isabelle À la carte French Dinner Dress code
Agave À la carte Mexican Dinner Dress code
Las Olas Snack bar International, Pizzaria Lunch, Snacks
The Kitchen Table Buffet Italian Breakfast, Lunch
Magna Club Restaurant Buffet International Breakfast, Dinner Exclusive to Excellence Club
Spice À la carte Asian Dinner Dress code
The Lobster House À la carte Seafood Breakfast, Dinner, Lunch
Oregano À la carte Italian Dinner, Lunch
The Grill À la carte Grill/steak house Dinner
Flavor Market À la carte International Dinner
Aroma Café Coffee and Pastries Snacks

  • Rooms: 461

  • Fitness centre: on site
  • Fitness classes: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
  • Yoga

Playas Uvero Alto
Higuey, Dominican Republic
1-866-451-1592
1-809-685-9880
46 km from PUJ

  • All-inclusive: Included
    • All meals plus snacks
    • Unlimited domestic and premium drinks

Pools

  • Jetted pools: 4
  • Outdoor pools: 4

Golf

  • Mini golf: on site

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Hiking: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Casino: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Air rifle shooting
  • Pool and beach waiter service
  • Cooking classes
  • Deep sea fishing available ($)
  • Dancing Lessons

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Shopping onsite available ($)
  • Wedding facilities available ($)

Location

Address
Playas Uvero Alto, Higuey, Dominican Republic
46 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Excellent at Excellence

Joanne M (Fort Erie, Canada) on Dec 07, 2022

We had an ocean view plunge pool suite. It was wonderful and would suggest it to anyone. Ours was at the very end of the resort so it was quiet and private. Plenty of activity if you want it at the main pool down by the lobby.

TripAdvisor users rated this property 3 out of 5

Hit or Miss Service From the Staff and Average Food

Darius T on Dec 07, 2022

Overall, the resort is very beautiful, and the staff was pleasant. The service from staff was hit or miss. Some restaurants you would walk in, and the wait staff would just look at you and not offer to seat you. The lobby area is gorgeous, and the property is generally well kept. Personally, my wife and I had some specific issues with our stay. 1) The Las Olas Buffet was not very good. The food was cold and there was very little effort to bring hot or fresh food. The staff at the buffet seemed overwhelmed and there were very little options for other places to eat at lunch time. 2) The cleaning staff kept taking all of the towels out the room and not replacing them with clean towels. We had to call three times to the front desk just to get some new face towels and it took over an hour to get those delivered. 3) Some not all but some of the staff just could not understand English and this made it very difficult to make request for basic services. 4) One night we called for some room service delivered food and they just did not have anything on the menu. We just kept going down the menu until they said something was available. On top of this, the delivery service was so late that they had to call and apologize for the service being so late. We were initially told it would 50 minutes and it turned out to be 90 minutes. Yowzers! 5) Bellhop gathered out bags for us to leave the property and left our bags directly in front of the smoking can outside. This was perfect so that our bags could be covered with smoke before we left the property. This was unacceptable as everyone else's bags were in front of the door and our bags were isolated by the smoking can alone. I just didn't understand this, my wife and I were very upset. I am not one to leave a negative review, but this is not the experience that I expected at a five-star resort.

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