All inclusive

Grand Palladium Punta Cana Resort and Spa

Punta Cana 4.0

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Overview

This resort has hundreds of coconut trees, palms and tropical vegetation indigenous to the area. Enjoy the "Stay at One, Play at Three" option where guests can also use the facilities of the Grand Palladium Bavaro and Grand Palladium Palace Resorts.

Check in

3 p.m.

Check out

12 p.m.

Rooms

582

Rooms

Junior Suite Garden View
  • 1 king bed, or 2 double beds
  • No more than 4 guests in the room
Junior Suite Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio with table and chairs

Deluxe Garden View
  • 1 king bed, or 2 double beds
  • No more than 2 guests in the room
Deluxe Garden View
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio with table and chairs

Deluxe Poolside
376 square feet
  • 1 king bed, or 2 double beds
  • No more than 2 guests in the room
Deluxe Poolside
376 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio with table and chairs

Junior Suite Poolside
452 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • No more than 4 guests in the room
Junior Suite Poolside
452 square feet
Featured amenities
Included in all rooms
  • 24 hour room service ($)
  • A/C
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Balcony or patio with table and chairs

Amenities

  • Child care services available ($)
  • Children’s pool
  • Playground

El Castillo del Pirata Baby Club

Age range: 1 to 3

Mini Club

Age range: 4 to 12

Black and White Junior Club

Age range: 13 to 17

The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 17

Type Amenities
Samaná Bar (open 10am - 6pm) Bar, Swim-up bar
Saona Bar (open 10am -11pm) Bar, Pool bar
Swim-up bar (open10am - 6pm) Bar, Swim-up bar Open air
Macao Bar (open 9am -1am) Bar, Lobby bar
Casino Bar (open 1am -3am) Bar
Sports Bar (free WiFi) Bar, Sports bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Behique Restaurant Buffet International, Show cooking Breakfast, Dinner, Lunch This venue may be closed or have reduced days of service during low season
El Arrecife Beach Buffet International Lunch Dress code
Bamboo Restaurant À la carte Asian Dinner Dress code
Sumptuori Restaurant À la carte Teppanyaki Dinner Dress code, Reservations required
La Uva Snack bar International Dinner Dress code
Las Torres Buffet International Breakfast, Dinner, Lunch
Bohio Buffet International Lunch
La Catedral Buffet International Breakfast, Dinner
La Adelita À la carte Mexican Dinner Dress code
La Lola À la carte Spanish Dinner Dress code
La Paisana À la carte Argentinian Dinner Dress code
Bhogali À la carte Indian Dinner Dress code
El Dorado À la carte Grill/steak house Dinner Dress code
Portofino À la carte Italian Dinner Dress code
Bamboo À la carte Asian Dinner Dress code

  • Rooms: 582

  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)

Playas de Bavaro
El Cortecito, Dominican Republic
1-809-221-0719
23 km from PUJ

  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)

Pools

  • Jetted pools: 1
  • Kids pools: 1
  • Outdoor pools: 2

Golf

  • Mini golf: on site

Water sports

  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site ($)
  • Snorkeling: on site

Other sports

  • Tennis courts: on site

Other activities

  • Casino: on site ($)
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Archery

  • ATM
  • Baggage check
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Laundry services available ($)
  • Parking
  • Shopping onsite
  • Tour desk

Location

Address
Playas de Bavaro, El Cortecito, Dominican Republic
23 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Worst Travel Experience of my Life

Veronica092520 on Aug 07, 2022

Let me start with experience the first few days. My husband and I arrived May 5, check-in was fast but the first room we were given had 2 beds and was so far away from the beach and pool. The guy that took us to the room was nice enough to call the front desk and have them give us another room with 1 bed. But we decided to upgrade our room (building 2000) to be closer to the beach and pool, crazy thing is that my parents were there just 2 weeks before and they didn’t have to pay for their room that was in the same vicinity (building 3000). I guess they pick and choose, no idea. On Monday night our room (2011) that we upgraded to kept losing power. They sent maintenance over and he would fix it and as soon as he left the power would go off again. Finally, at midnight they said we needed to change rooms. And we moved to the room next door, so annoying. The food itself was not great, at the buffets by the time you sit down the food is cold. We tried the Japanese restaurant and Tex-Mex and that was good. Booking the restaurants is a hassle. They are all booked up, you have to look very early in the morning and get it for a few days out. The beach, we would get there at 8:30am and all the chairs were already taken up by towels. I don’t know what time people would wake up to “reserve” these seats, but it was frustrating. The chairs that would be free were in the sun. The water was dirty the first 2 days, I mean dirty as in a lot of seaweed, but I know there’s not much that can be done. The pool was the same thing, people would “reserve” their seats bright and early. That was the most annoying part. Now, to the worst part of my trip. To go back to the US we needed a negative Covid Test, we took it the day before we were leaving and I tested Positive and my husband was negative. So they told me I would be moved to a part of the hotel that just has people with Covid, I tested positive around 9am and I was in my old room with my husband until about 4pm maybe a little earlier. The room they moved me too, the tv goes in and out and I was not been able to connect to the wifi. I called guest services at both Punta Cana and Barvaro and everyone says they will speak to someone, put a ticket in and still nobody has come. It’s the next day. Also, I left the tooth paste with my husband and I was also calling asking for toothpaste, they kept saying they sent someone and would even reach out a supervisor and still nobody came. When I ordered my room service the guy that brought it was so nice and I told him I needed toothbrush and he came back with 2 kits. Finally, a girl showed up and she gave me towels which I did not ask for. I told her that I had been asking for toothpaste and she looked confused and said she would be back. She never came back. If it wasn’t for the room service guy (Franklin) I would still be waiting. One morning I spoke to Dolores at guest services at Punta Cana and asked if my husband could leave some stuff for them to bring me and she said yes. That was a little before 8am and I didn’t’ get my stuff into later in the day. Trying to get ahold of someone was difficult and when I did they were completely useless. Mind you I speak Spanish, I can’t imagine someone stuck her that doesn’t speak Spanish. The only thing is they did pay for me to stay here there an extra 5 days, but when I say the customer service has been terrible since the moment I moved rooms I mean it. It was definitely a scary time, and like I mentioned Franklin from room service was amazing, he got me through the days. Also, I called Punta Cana and asked to speak to a supervisor HerMias. Hopefully I spelled it right I told him all the problems I as having and he said he would call me back. I told him everyone said that and nobody ever did, and he said “If I say I’m going to call you back I will call you back”. Surprise surprise he never called back. I am posting This review is a few months later, but I did write it while I was sitting in my room terrified. Definitely will not be back to this resort.

TripAdvisor users rated this property 4 out of 5

Nice resort

Quest677140 on Aug 07, 2022

This resort is very nice. The staff was friendly and accommodating. Our cleaning person was very nice and always left little flowers for us when she cleaned. The adult pool was nice but the frozen drinks were not that good. They should have some activities there along with music. The Hemmingway bar made the best drinks and have live music at 11pm. We went every night. The Espresso Martini was amazing and so was the Chinola Colada. All of the staff there was amazing. If I had to change something about the resort it would be the fact that you have to make reservations for all of the Al a carte restaurants and we could not get one every night even though we went to guest service the night we got there but the buffet restaurants were delicious

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Vacation Offers

  • Enjoy $1,500 in resort credits with a minimum 4-night stay at select TRS Hotels and Grand Palladium Hotels & Resorts in Mexico and the Caribbean.

    Cancun, Riviera Maya, Punta Cana, Montego Bay, Puerto Vallarta

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