All inclusive

Hard Rock Hotel & Casino, Punta Cana

Punta Cana 5.0

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Overview

The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe. Kids of all ages will enjoy Rockaway Bay Waterpark  - including 9 slides for children and teenagers, 8 slides for children and 9 high-speed slides for teenagers and adults! 

Check in

3 p.m.

Check out

12 p.m.

Rooms

1882

Rooms

Caribbean Suite
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Caribbean Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Islander Junior Suite
  • 1 king bed, and 1 sofa bed, or 2 king beds, and 1 sofa bed
  • Garden view
  • No more than 4 guests in the room
Islander Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Sand Suite
781 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Tropical View
  • No more than 4 guests in the room
Caribbean Sand Suite
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Diamond
781 square feet
  • 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
  • Garden view, Pool view or Tropical View
  • No more than 4 guests in the room
Caribbean Diamond
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids Club

Open daily


Age range: 4 to 12

The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 17

Type Amenities
Sun bar (10am -1am) Bar, Sports bar
Moon Lounge (3pm -1am) Bar, Lounge
Eclipse Terrace Bar, Lounge Open air
Zen Lounge (8am -10pm) Bar, Lounge
3 Swim-up Bars Bar, Swim-up bar
4 Poolside Bars Bar, Pool bar

Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room

Type of restaurant Type of cuisine Open for Additional Information
Bistro Med À la carte Mediterranean Breakfast, Lunch Dress code
Ciao À la carte Italian Dinner Dress code
Pizzeto À la carte Italian, Pizzaria Dinner, Lunch Dress code
Zen À la carte Asian Dinner Dress code
Los Gallos À la carte Mexican Dinner Dress code
Ipanema À la carte Grill/steak house Dinner Dress code
Toro Steakhouse À la carte American Dinner, Lunch Dress code
Isla À la carte Caribbean Dinner Dress code, Reservations required
Ice Cone & Deli Café American Snacks
Market Food Hall Buffet International Breakfast, Dinner, Lunch
Fine dining at Montserrat Manor À la carte International Dinner ($), Dress code, Not included with all-inclusive plan
The Wine House by El Catador À la carte International Dinner Dress code, Not included with all-inclusive plan

  • Rooms: 1882

  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Whirlpools available ($)

Blvd. Turistico del Este
Km 28 #74
Punta Cana, Dominican Republic
1-800-635-1836
1-809-687-0000
28 km from PUJ

  • All-inclusive: Included
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Romantic Dinner: Lobster and Premium Champagne for 2 adults. Additional bottles of champagne incur an additional cost.

Wines: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu.

Reservations not required but operate on a first come, first serve basis, dress code in effect.  No limit to number of à la carte meals per stay

Pools

  • Adults only pools: 1
  • Kids pools: 3
  • Outdoor pools: 9
  • Lazy river: Included
  • Water slides: Included
  • Waterpark: Included

Golf

  • Golf: on site ($)
  • Mini golf: on site ($)

Water sports

  • Non-motorized watersports: on site

Other sports

  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Casino: on site ($)
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Bowling available ($)
  • Escapology Escape Room available ($)
  • Laser Tag Space Adventure available ($)
  • Flowrider available ($)

  • ATM
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite available ($)
  • Tour desk
  • Valet parking
  • Wedding facilities available ($)
  • Internet (30 free minutes per room per stay) available ($)
  • Car rental desk available ($)

Location

Address
Blvd. Turistico del Este, Km 28 #74, Punta Cana, Dominican Republic
28 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 4 out of 5

Nice overall but expensive.

Work2hard1 on Aug 09, 2022

The food was okay, but was expecting more. Drinks at the outside bar took forever on line. Plenty of pools to enjoy. The room wasn’t clean properly, ants all over the tables in the room. The in room jacuzzi wasn’t clean.

TripAdvisor users rated this property 3 out of 5

Spend your money elsewhere

N3415CAnancyb on Aug 08, 2022

We just came back from a week at the Hard Rock Hotel and I would say to any of you considering this hotel, determine whether you want a restful vacation and whether eating is important to you. The resort is extremely large. So large that most people take the trolleys to get around, however there are often long wait times at peak hours and unfortunately not much courtesy from some guests who get on in front of people who were waiting there first (to be honest, by the end of the trip, you may start to do things you would never normally do - butt in line, be rude....because this resort encourages a "survival of the fittest" approach). The food and drink is in short supply, restaurant wait times are terrible - or you will simply be refused. One waiter refused to serve us even though we were sitting at a table, another restaurant didn't bring us our food as perhaps they deemed we had ordered too much? One day at lunch, there were no utensils, so we had to eat with our hands. I mean, if you are expecting a 5 star hotel, you don't expect to eat with your hands. On many occasions Spanish speaking guests were able to get food that was hidden behind the counters at the buffet. When I asked, they told me I had to go elsewhere to find it (when I could see it with my own eyes, and they had just served the Spanish people with the very same supply!). Some staff looked and acted miserable towards guests, other were nice and kind. The beach although beautiful was extremely choppy the entire time we were there (Red flag) and was full of seaweed, which we never saw them remove. Be prepared for long lineups everywhere, uneven service, extremely average food (and very little variety), no snacks in the room, only beer, water and soft drinks in the mini bar (which was empty when we arrived). Bring comfortable shoes and allow plenty of time to get to one side of the resort to the other. Try to reserve at the restaurants although it seems that some guests are told that you can't. My last complaint is that for an "all inclusive", very few activities are actually included. Paid activities: bowling, VR, escape room, arcade, mini putt, "surfing"....basically all of the fun activities were not included. All in all, I would never go back. I heard that they were closed for 8 months during COVID and have not recovered, but it's only fair to give warning to future guests. The grounds are beautiful, the rest is not 5 star to me. I would have left early had I had the opportunity to do so.

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