All inclusive

Hard Rock Hotel & Casino, Punta Cana

Punta Cana 5.0

Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.

Overview

The all-inclusive Hard Rock Hotel & Casino, Punta Cana boasts the best casino around, exhilarating night life, tantalizing culinary options and rooms worth tweeting about, all infused with the legendary rock and roll vibe.

Check in

3 p.m.

Check out

12 p.m.

Rooms

1775

Rooms

Caribbean Suite
  • 1 king bed, or 2 double beds
  • Garden view
Caribbean Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Islander Junior Suite
  • 1 king bed, and 1 queen sofa bed, or 2 double beds
  • Garden view
Islander Junior Suite
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Sand Suite
781 square feet
  • 1 king bed, or 2 double beds
  • Tropical View
Caribbean Sand Suite
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 2 guests or two beds maximum 4 guests.

Caribbean Diamond
781 square feet
  • 1 king bed, or 2 double beds
  • Garden view, Pool view or Tropical View
Caribbean Diamond
781 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Crib (on request)
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Rollaway bed (on request)
  • Safe
  • Slippers
  • Turndown service
  • TV
Additional details

Occupancy is dependent on bedding. One bed maximum 3 guests or two beds maximum 4 guests.

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Children’s pool
  • Playground

Kids Club

Open daily


Age range: 4 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 4 to 17
Type Amenities
Sun bar (10am -1am) Bar, Sports bar
Moon Lounge (3pm -1am) Bar, Lounge
Eclipse Terrace Bar, Lounge Open air
Zen Lounge (8am -10pm) Bar, Lounge
3 Swim-up Bars Bar, Swim-up bar
4 Poolside Bars Bar, Pool bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Bistro Med À la carte Mediterranean Breakfast, Lunch Dress code
Ciao À la carte Italian Dinner Dress code
Pizzeto À la carte Italian Dinner, Lunch Dress code
Zen À la carte Asian Dinner Dress code
Los Gallos À la carte Mexican Dinner Dress code
Ipanema À la carte Grill/steak house Dinner Dress code
Toro Steakhouse À la carte American Dinner, Lunch Dress code
Isla À la carte Caribbean Dinner Dress code, Reservations required
Ice Cone & Deli Café American Snacks
The Market Buffet International Breakfast, Dinner, Lunch
Montserrat Manor À la carte International Dinner Dress code, Not included with all-inclusive plan
The Wine House by El Catador À la carte International Dinner Dress code, Not included with all-inclusive plan
  • Rooms: 1775
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Whirlpools available ($)
Blvd. Turistico del Este
Km 28 #74
Punta Cana, Dominican Republic
1-800-635-1836
1-809-687-0000
28 km from PUJ
  • All-inclusive: Included
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Romantic Dinner: Lobster and Premium Champagne for 2 adults. Additional bottles of champagne incur an additional cost.

Wines: Award winning wine selection available at all restaurants. Premium wine list not available from room service menu.

Reservations not required but operate on a first come, first serve basis, dress code in effect.  No limit to number of à la carte meals per stay

Pools

  • Adults only pools: 1
  • Kids pools: 3
  • Outdoor pools: 9
  • Lazy river: Included

Golf

  • Golf: on site ($)
  • Mini golf: on site ($)

Water sports

  • Non-motorized watersports: on site

Other sports

  • Bicycles: on site
  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Casino: on site ($)
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Bowling available ($)
  • Escapology Escape Room available ($)
  • Laser Tag Space Adventure available ($)
  • Flowrider available ($)
  • ATM
  • Business centre available ($)
  • Concierge
  • Currency exchange available ($)
  • Dry cleaning available ($)
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Parking
  • Shopping onsite available ($)
  • Tour desk
  • Valet parking
  • Wedding facilities available ($)
  • Internet (30 free minutes per room per stay) available ($)
  • Car rental desk available ($)

Location

Address
Blvd. Turistico del Este, Km 28 #74, Punta Cana, Dominican Republic
28 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 1 out of 5

Be aware!!!!!

Shanty_29 (Lawrenceville, New Jersey) on Sep 22, 2021

I am not sure whats going on with this hotel, I reserved a room beginning of August this year and I ended up cancelling the reservation within the time I have to do so; (25 days prior to stay) they charged me the first night of the room around 650.00 as a deposit. After I cancelled the reservation online, I received an email stating my cancellation was processed on 8/6/21 and it will took 45 days to have the money back on my account. Today is 45th day no refund yet. I decided to give them a call and the answer was it was approved 2 days ago and it might take 15 days to be in my account. Are you serious? I have traveled around the world with the top biggest hotel chain and I have never experienced such a long period of time to have a refund. Thank God I decided to go to Hyatt Ziva instead of this hotel. I am so surprised especially during a pandemic where there is flexibility in booking and refund policy. The max I have waited for a credit refund has been 7 or 10 business days. So folks be aware if you’re not sure DO NOT book this hotel unless you’re ok to have your money held for 2 months, with their “free cancellation” policy.

TripAdvisor users rated this property 5 out of 5

A++++++

jenniferlK5888WT on Sep 20, 2021

My stay at Hard Rock Punta Cana was a great and perfect Experience! The food was great and the staff was amazing! I can not express how amazing Jose, Santa, and Denny were if your looking for excellent service I recommend them! You can find them at the drum bar beautiful atmosphere! I cannot wait to go back! Thank you Hard Rock??

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