All inclusive

Paradisus Punta Cana Resort

Punta Cana 5.0

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Overview

At Paradisus Punta Cana Resort, coexisting in harmony with nature results in an exquisite balance of natural and man-made wonders. Open-air architecture featuring indigenous materials gracefully rises from artfully designed tropical gardens, native mangrove forests, soaring palms and magnificent views of the stunningly clear turquoise waters of the Caribbean Sea. At every turn there is a new species of exotic vegetation, native birds and delicate garden scents. This all-inclusive, all-encompassing, all-suite Caribbean playground offers tennis, championship golf, an array of gorgeous pools, every non-motorized water sport imaginable, a casino, an exquisite full-service spa and health club and a thrilling collection of unique island activities.

Added value

Receive unlimited green fees in at Cocotal Golf Course.  Golf cart has a mandatory rental fee and clubs are available for rental as well.  The Cocotal Golf Course is a 10 minute drive from Paradisus Punta Cana and a 1 minute drive from both Melia Caribe Tropical and Paradisus Palma Real, however golf course does provide scheduled transfers.  See terms and conditions below.

Check in

3 p.m.

Check out

12 p.m.

Rooms

556

Rooms

Paradisus Junior Suite
506 square feet
  • 1 king bed, or 2 double beds
Paradisus Junior Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Turndown service
  • TV
  • Balcony or Terrace

Luxury Junior Suite
504 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Luxury Junior Suite
504 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Turndown service
  • TV
  • Balcony or Terrace

Royal Service Garden View Suite
506 square feet
  • 1 king bed, or 2 double beds
  • Garden view
Royal Service Garden View Suite
506 square feet
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Housekeeping
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • Turndown service
  • TV
  • Balcony or Terrace

Amenities

  • Child care services available ($)

Kids Club

10,764 square feet of secured walled gardens exclusively for children from 4 months to 12 years old, featuring brand new facilities and activities for different ages such as painting area, sleeping area (for babies), baby rooms, 5.1 Surround Sound Cinema for every-night kid’s movies, action-adventure Jungle Gym, kids’ mini-water park with slides and water features, nursery with certified personnel, mid-day kid’s buffet menu, laid-back relaxation deck area for parents, bathrooms for girls and boys and mini baths for babies.

Terrace and recreation area for outdoor games such as: Air Hockey, a spectacular garden in which we have our Super Jumper and trampolines.

Mini Buffet (lunch) from 12pm to 2pm

Age range: 3 to 12
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Lobby Bar Bar, Lobby bar
M Bar Bar
Swim-up pool bar Bar, Swim-up bar
H2O Bar Bar
Sunrise Bar Bar
Red Lounge Nightclub
Royal Service pool bar Bar, Pool bar
Gabi Club bar Bar
Gabi Lounge Bar, Lounge
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Room
  • Throughout the property

Internet

  • Business centre available ($)
Type of restaurant Type of cuisine Open for Additional Information
Vento À la carte Mediterranean Dinner
Gabi Club À la carte International Breakfast, Dinner, Lunch
Naos Buffet International Breakfast, Dinner, Lunch
Aqua À la carte Italian Dinner, Lunch
Bana À la carte Seafood Dinner
The Grill À la carte Grill/steak house Dinner
Mole À la carte Mexican Dinner
Fuego À la carte International Dinner
La Palapa À la carte International Dinner Exclusive to Royal Service Guests
  • Rooms: 556
  • Fitness centre: on site
  • Salon: on site ($)
  • Sauna steam room: on site
  • Spa: on site ($)
  • Spa treatments: on site ($)
  • Water aerobics
Playa de Bavaro
Punta Cana, Dominican Republic
1-809-687-9923
23 km from PUJ
  • All-inclusive: Included
    • All meals plus snacks
    • Dinner can be à la carte (reservations required, dress code in effect)
    • Unlimited international and domestic drinks

Pools

  • Adults only pools: 1
  • Outdoor pools: 4
  • Waterpark: Included

Golf

  • Golf: on site

Water sports

  • Non-motorized watersports: on site
  • Scuba diving: on site ($)

Other sports

  • Aerobics: on site
  • Bicycles: on site
  • Climbing wall: on site
  • Hiking: on site
  • Tennis courts: on site
  • Tour excursions: on site

Other activities

  • Beach activities: on site
  • Casino: on site ($)
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Sushi making classes
  • Wine making classes
  • Diving for PADI certified divers available ($)
  • Candle making
  • Petanque
  • Tango dancing
  • Business centre available ($)
  • Currency exchange
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Photo shop
  • Tour desk
  • Wedding facilities available ($)
  • Car and motorbike rental desk
  • Boutiques
  • Dominican mini market once a week

Location

Address
Playa de Bavaro, Punta Cana, Dominican Republic
23 km from PUJ airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.0
  • Service 4.5
  • Value 4.0
TripAdvisor users rated this property 2 out of 5

Staff LACKS Attention to DETAILS

GlobalPal (Los Angeles, California) on Jul 19, 2021

This was our first time in the Dominican Republic. It was me, my wife and my 18 months old baby. Let me break down the Pros and Cons: Pros - Room was large and had enough space for my baby to sleep and run around - Dinner at the restaurants was always amazing - Cabanas at the pool and the beach are always plenty and clean Cons: - From the time I booked the room until the time I checked out, there was always communication problems with the staff. My requests are constantly being ignored - I have never had worse cocktails at any other resort. Every drink we ordered was literarily disgusting. The only decent drink is beer and they only had one local brand available - The cleaning team seems to be a skeleton crew. Based on what I noticed, one lady for each building, the buildings are large, and there is only 6 buildings. Even when I specifically ask to have someone come over for turn-down service, no one would come for hours. The record I had was 4 hours later until I had to call again. And more than once they leave trash behind including diapers - Our Butler (Patry) CONSTANTLY harassed us about attending a 2 hour sales pitch to become a member. At one point she brought over a colleague to try to convince us simply because I told her let me think about it. - Speaking of butlers, not only was Patry's # 1 priority is to get us to sit through a presentation but she completely lacked customer service. One the first day I let her know that our anniversary was the second day of the trip. She asked us what we like to eat so she can arrange for the right dinner place. My wife told her she prefers a Fish place. She said she will make arrangements. On our anniversary day she sent us the reservation list (after I asked her 5 times) and she put us in a random restaurant that we didn't choose claiming that the seafood place is closed down this season. A few days later we had dinner scheduled at a seafood place which was open ALL WEEK long. Just a simple request that could have made my wife very happy. There were many other requests that Patry failed at fulfilling. The day before we left I asked for dish soap so we can prepare some plane food for our baby, she said she will take care of it, never heard from her that day. I ended up randomly seeing her as I was getting on the shuttle to the airport where she let us know she couldn't find dish soap. Ridiculous! I typically have a handful of criteria that make my experience during travel, customer service is a major one & a clean room is another. This hotel failed to meet my expectations and I won't be returning.

TripAdvisor users rated this property 2 out of 5

Out for sale !

fromontreal on Nov 22, 2020

Wife and I had booked 2 wks from Feb 10Th 2020...Paradisius reputation had attracted us,,,but what a disappointment...Most of the property closed and to share with other comments we've read, the quality of room was awful although the staff was nice and full of excuses !!! definitely this place is worn down and most likely up for sale to a future operator... Anyhow, 4 days before return home both of us suffered from severe FOOD POISONING and we insisted for an early departure 3 days earlier with the promise from the Customer Service Mngr ( Mr O, De la Cruz ) that Paradisius would re-reimburse our 3 days lost from the Royal Service upgrade we had booked on arrival and after signing a Release Form,,,which we did at least twice via repeated emails ..»BS»! even after 7 or more contacts and efforts to reach the said Manager and Assistant, we are still waiting our money ( ± 300$ US) and never received any feedback despite their promise !!! Definitely, this place not up to par with Melia's Reputation and left us with very bad memories...Sad !!!

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