Dreams Puerto Aventuras Resort & Spa reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.0
  • Service 4.5
  • Value 4.0

6451 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Very good resort

Ankita G (Toronto, Canada) on Jun 30, 2021

We stayed in this resort for 3 weeks and were working for 2 of those. Our room was in the adult section, right next to the dolphins and it was the perfect place to work, quiet and peaceful. The wifi is really good, they have routers in every room. We stayed at the garden room and just had to step out of our doors to see the dolphins, Mexican agouti and iguanas. The staff was amazing. Special shout out to the restaurant staff - Julien, Rosevil, Hector, Anel, Edgar, Miguel and Jose. The entertainment team is also really good - Fernando, Alejandro and Mario. Special thanks to Daniel at the concierge for helping us with booking a covid test for our travel back. This was our anniversary trip and the housekeeping staff surprised us by decorating our room. It was a really sweet gesture.???? Walk to the main gate of Puerto Aventuras is a little more than a km and we took collectivos from there to visit other places. This was one of the best stays we have ever had and looking forward to visiting again.

TripAdvisor users rated this property 5 out of 5

Glad we picked this resort

Nancy F (Renfrew, PA) on Jun 13, 2021

Last minute change to travel plans due to a hurricane hitting Punta Cana landed us here instead. Had a great afternoon swimming with dolphins & manatees, Fun swim up bar tender became a mini party. Good food, nice accommodations. Went in off season so all restaurants were not open but still a rotating option of food. Would book again.

TripAdvisor users rated this property 5 out of 5

Fantastic location - great staff - great ciews

worldtravelpros (Cleveland, Ohio) on Mar 30, 2021

We stayed here from Christmas through the new year. New Year’s eve was amazing as was the staff..... the bellman, whom we met at check-in remembered our names all week and was amazingly helpful as were the staff throughout the resort. We liked the hotel so much we tried to rebook for spring break but were disappointed to learn they are closed for renovations. We ended up spending spring break at the Catalonia (right next door) and unfortunately it just does not compare to dreams! When it reopens we will be back!!!

TripAdvisor users rated this property 5 out of 5

Amazing 50th birthday celebration

AnnikaColorado (Denver, Colorado) on Mar 09, 2021

I was back at Dreams Puerto Aventuras for my 12th stay and to celebrate my 50th Birthday along with celebrating the fact that my parents almost died from COVID! The resort had just opened back up from the pandemic and some renovations and unfortunately was not at full staff or full capacity along with having a tropical storm hit the day we arrived (causing damage to El Patio) and another hurricane coming a few days later that caused us to evacuate. While this was a very hectic time, the staff was beyond amazing, having an evacuation plan in place and feeding us and entertaining us like pros!! As my sister said...'it was a free excursion that we won't do again', but we looked at it like an adventure and were safely back within 24 hours!! Now to my 50th Birthday, they had a special dinner our first night and then wonderful surprises all day...a cake with my breakfast and singing, Gio dressing up in Bronco attire with my name on his back in the afternoon and a private amazing celebration in the private Portofino room! I had Elvis impersonator, a special cake and flowers and champagne!! They treated me and my whole family like royalty!!! In addition, one night they called my parents up to receive gifts and announced their survival from Covid! I cannot say enough about this wonderful place and staff, will always be my second home!!!

TripAdvisor users rated this property 5 out of 5

Awesome Vacation! Want to go back soon!!!

Debra L on Feb 18, 2021

My family and I just spent 12 days at Dreams Puerta Adventuras and had one of our best vacations. Every employee there is friendly, accommodating and looking out to see how they can make your day better. The entertainment team literally works from morning until late in the evening to make you feel like your happiness is all that matters to them. Alejandro, Giovanni, Wendy, Leslie, Mario, Fernando, are full of kindness and ENERGY, and perfect for their jobs, they made the trip for us! My sun glasses broke and needed a small tool to fix them. Connsieaire Mario went out of his way and searched until he found one and then brought the repaired glasses to me at the pool! The coffee shop ladies memorized our order and knew what we wanted before we said a word. Bryon, the Apple Vacation (Ameristar?) rep. was so helpful and not pushy with the excursion offerings. All around a perfect trip.

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