All inclusive

El Dorado Royale, by Karisma

Tulum 4.5

Overview

El Dorado Royale, by Karisma, a spa Resort for adults only, is located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. A romantic secluded deluxe all-inclusive spa resort.

 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Luxury Jr. Suite
599 square feet
  • 1 king bed, or 2 queen beds
  • Garden view
Luxury Jr. Suite
599 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Terrace with a hammock and two chairs

Beachfront Junior Suite
590 square feet
  • 1 king bed
  • Garden view
Beachfront Junior Suite
590 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Terrace with a hammock and two chairs

Swim up Jr. Suite
590 square feet
  • 1 king bed, or 2 queen beds
Swim up Jr. Suite
590 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar stocked daily
  • Safe
  • TV
  • Terrace with a hammock and two chairs

Amenities

Location

Address
KM 45, Carretera Cancun, Tulum, Mexico
34 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

31 year Anniversary trip at the casitas.

Lee_Hartley69 on Sep 22, 2023

Had a great trip to el dorado casitas. Wanted to especially thank Norma at 31 section restaurant. She was very personable and aims to please. Bartender Cesar is the best of the best. Always make sure you get the drink you want. Mrs Vicky at 32 is a must visit for uer seafood and tacos. Will be back for sure.

TripAdvisor users rated this property 1 out of 5

Management ignoring owed refund!

M G on Sep 22, 2023

We had a wonderful stay, except for one major issue we're still dealing with. We paid for a sunset cruise, and the cruise company canceled due to weather concerns. We have no issue with the cancellation, except that we paid for the cruise upfront. When it was canceled, we were told we had to submit for a wire transfer (this is per the front desk manager) to be refunded. We were told 1-2 weeks for the refund. It has been over 4 weeks, and multiple emails and calls have gone unanswered - we have been reaching out to Francisco Sanchez. The boat was canceled by the tour company (not us), we were assured we would get a refund, and then ignored.

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