Overview
El Dorado Maroma, by Karisma provides a secluded enchanting setting for those looking to escape. Amidst gorgeous Caribbean surroundings, perfect for romantic getaways.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
157
Inclusions
- Daily activities
- Round-trip airport transfers
- Full service concierge
- Beach butler service
- Welcome glass of sparkling wine
- Once daily restocked mini bar with soft drinks, water and bee
- Culinary activities like a The Chef Brochettes, Potato Festival, Taco Bar, Fish Market, BBQ, Spanish Paella and Mexican Flavors. Daily from 12pm - 3pm at the Gourmet Beach Club
- Non motorized water sports: kayak and snorkeling gear
- Shopping tours to Playa del Carmen (limited seats, reservations required)
- Fitness centre
- Sauna and steam baths at the Spa
- 24-hour room service (Restrictions apply on rainy days)
- Nightly entertainment
- Intro scuba lessons in the pool
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden view
- 1 king bed, or 2 double beds
- Garden view
- Maximum 2 adults
- Bathroom with shower only
- Jetted tub
- Smoke-free
- Oversized luxurious suite
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Safety deposit box
- DVD/CD player
- 1 king bed, and 1 double bed
- 1 king bed, and 1 double bed
- Maximum 2 adults
- Bathroom with shower only
- Ceiling fan
- Jetted tub
- Smoke-free
- Oversized luxurious suite
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Safety deposit box
- DVD/CD player
- 1 king bed, and 1 sofa bed
- Ocean view
- 1 king bed, and 1 sofa bed
- Ocean view
- Maximum 3 adults
- Bathroom with shower only
- Jetted tub
- Smoke-free
- Oversized luxurious suite
- Private pool
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Safety deposit box
- DVD/CD player
Amenities
Mio Swim-up Bar
Kiyoko
Lima Limon
Ocean view
Maroma Beach
Papitos Restaurant
Palafitos Restaurant
Sabores Restaurant
Caribbean Grill
Location
Reviews
Best holiday ever !
Roseontoast (England, United Kingdom) on Sep 27, 2023
We have just got home from El Dorado Maroma, and it does not disappoint! We changed to this hotel after finding out from Tui there was going to be building work at our previous hotel. I will start of at the beginning, check in was smooth and quick, we were taken to our room and given a little tour of the resort, we were in a duluxe suite with a sea view. We were so happy with our room, it was so clean and just what we needed, we had a view of the small pool and the beach which was amazing. Papitos was open for breakfast every day where the waiters were amazing! We loved the granola and fruit platter, omelette, and the waffles !! Erik was great and always super happy and helpful. We went to all the restaurants that were open, mio, Caribbean Grill and Lima Lemon. All of which were delicious food, sometimes the potions are a little small so make sure you order lots of dishes ! We loved to order a few a try things. This is a quiet resort and we loved that most areas were no smoking. In regards to the dress codes we were smart/casual most nights and we never had any problems. This is a quiet resort and we loved that most areas were no smoking, there is options for more exclusive experiences like dining at the palafitos over the water is an extra charge which we decided we were not too bothered about as the food was good in the restaurants. The Spa is dreamy and so clean ! We also went to the gym a few days which is really well equipped. All the staff and so attentive and we have to shout out to Omar, Chris and Octavio for the entertainment and playing beach volley ball. Every evening we got a turn down service in our room too which Maria did a great job of, we would always look forward to coming back after a night out to a nice clean bed and chocolates on our pillow. Daniel at the pool bar who served us banana milkshakes was always very smiley and helpful. We went out on the paddle boards most days which we loved! We really enjoyed this stay and we would love to come back the beach is second to none just the most beautiful beach I have ever been on in my life. Myself and my boyfriend are from London so a long journey (10 hour flight) hopefully one day we will be able to return .
Perfection at Palifitos Paradise!
Tami M on Sep 25, 2023
Amazing week at El Dorado Palifitos! This has been the most relaxing vacation we’ve ever experienced! The accommodations are incredible! I loved being able to walk down our deck right into the ocean water! The service is outstanding and made our trip extra special! Thank you to our butler . Aldo! Such a sweetheart and so professional! The food at the Palifitos restaurant is just delicious! Think Top Chef quality! And the service at the Palifitos restaurant is so attentive! Thank you Larzaro, Julian, Saul, Enrique, and Jaime… you guys all have been spectacular and made us feel extra special! Solome at the bar was so sweet!!! The entertainment team at maroma is so fun! Octavio, loved the water aerobic class! Christopher, thank you for escorting us to see the camels. All of the entertainment team guys were so fun at the foam party ( Octavio, Chris, Hugo, & the other guy ( I’m so sorry I didn’t get your name) and dj, too!) Our spa ladies Beatrice and Patricia ! Beatrice has magical hands that really helped my injured back! We look forward to returning soon!!
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