El Dorado Maroma, by Karisma reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 5.0
  • Location 5.0
  • Rooms 4.5
  • Service 5.0
  • Value 4.5

7961 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Best staff ever!!!

Roam03221084540 on Jan 26, 2023

This place is beautiful! Food is amazing. Tons of activities throughout the day. More importantly the staff has been the most accommodating and went well above and beyond to make everyone welcome. Alex, Adrian, Hazael, Octavio, Chris, Betsabe, and Salome….thank you!!!!

TripAdvisor users rated this property 5 out of 5

Couples Group Vacation

T5075MZnickr on Jan 26, 2023

Everything at the resort was great. Food, service, rooms, cleanliness, but best of all was the entertainment staff. Chris, Hazael, Adrian, and Octavio made the entire trip special. They have great energy and are as friendly and inviting as can be. They played volleyball, ran events, cooking classes, and MC’d the bar every night of the week. These four gentlemen are what make this resort a wonderful time for all ages. 5 stars to all of them and the rest of the staff.

TripAdvisor users rated this property 5 out of 5

Customer Service

Caley N on Jan 26, 2023

First time to Mexico and couldn’t be more happy with my experience. Chris, Adrian, Alex, Hazael, and Octavio truly made the experience 100x better. Their energetic personalities got us involved in activities the resort was having and always made us feel apart of everything going on. The friendships made here will never be forgotten. We will definitely be back! The resort was beautiful and the service was immaculate. Everyone was so nice and accommodating. First all inclusive trip was a success!

TripAdvisor users rated this property 5 out of 5

5 stars and more!

824mackenzieh on Jan 26, 2023

I would highly recommend coming to this location for a great care free vacation. All of the staff has been absolutely amazing. Alex, Adrian, Hazael, Octavio, and Chris were all fantastic. They kept the people entertained the whole time from sand volleyball, ping pong, painting, or water aerobics. I would also like to call out Jesus at Lima Lemon for always making sure our group was taken care of. We will for sure be back!!

TripAdvisor users rated this property 5 out of 5

Maroma 2023

austinj736 on Jan 26, 2023

We had a great time at El Dorado Maroma! The days were full of activities and had some of the best help! Chris, Adrian, Hazael, Alex, Octavio all made sure we were entertained at all times. From pool volleyball, to the beach volleyball, to ricks bar at night. They all went above and beyond to make sure our group had a blast. Would love to come back and hangout again.

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