Overview
Make this Riviera Maya All Inclusive resort your adults only home away from home. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. Here, six meandering pools and pristine tropical gardens shine against the backdrop of the azure blue waters of the Caribbean.
Every detail of our high-end hacienda-inspired resort celebrates the beauty of its surroundings and is built to provide an unmatched experience in relaxation and enjoyment in the heart of Mexico’s Riviera Maya. All-suite accommodations, the gorgeous Miilé Spa, and an array of enticing restaurants and bars provide an extraordinary resort stay.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Welcome cocktail and cool towel
- Breakfast, lunch and dinner with gourmet dining
- Unlimited natural fruit juices and soft drinks
- Pool and beach waiter service
- Non-motorized water sports
- Full equipped fitness centre
- All gratuities
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Pool view
- 1 king bed, or 2 double beds
- Pool view
- Minimum 1 adult, maximum 3 adults
- Bathroom with tub and shower
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- In-room liquor and wine of guests preference
- Balcony or terrace
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Garment Steamer
- 1 king bed
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Terrace with lounge furniture and exterior plunge pool
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Garment Steamer
- 1 king bed
- Ocean view
- 1 king bed
- Ocean view
- Minimum 1 adult, maximum 2 adults
- Balcony
- Bathroom with tub and shower
- Climate control
- Jetted tub
- Pillow menu
- Smoking rooms available (upon request)
- Excellence Club benefits
- Premium in-room liquor and wine of guests preference
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Housekeeping
- Mini-bar stocked daily
- Phone
- Room service
- Safe
- Slippers
- Turndown service
- TV
- Complimentary toiletries
- Garment Steamer
Excellence Club Benefits include:
- Private check-in and check-out
- Late check-out and early check-in (subject to availability)
- Private concierge service (7 a.m. to 11 p.m.)
- Private lounge (7 a.m. to 11 p.m.) with free Internet access, smart buffets and bar service
- Superior VIP toiletries, upgraded room service menu, including wine and liquor preference
- Sparkling wine in room upon arrival
- Exclusive pool and whirlpool at the pool area
- Private beach area
- Beach bag for use during stay
- Shoe shine service
- Daily fresh fruit in room
- Fresh flowers in room upon arrival
- Aqua Wellness Spa Treatment, 1 per person per day
Amenities
Swim-up Bar
Bar
Pool
Pool bar
Aerial pool view
Cabanas
Location
Reviews
The best honeymoon
adrian m (New York City, New York) on Sep 23, 2023
I read all the reviews and this resort was very much as we expected. The rooms are great, and the amenities are wonderful. What we liked most was the entertainment team, they are fabulous all day long, they have many activities, they do an excellent job, especially Naomi Crís Adrián Angelo Gustavo, great guys every show. I would clearly return again. Me and my wife are more than grateful...
So good we rebooked for 15nights next year
timnG3803NI (Kent, United Kingdom) on Sep 23, 2023
Excellence Riviera Cancun 5* plus in our opinion First a well done to ALL the staff nothing was to much trouble Big thanks for making our vacation 100% Leylan Velazquez ( guest services mannager ) Miriam Rodriguez ( club pool Concirge ) Fernanda ( around club pool ) Samiria ( from the club pool area ) Well what can i say but WoW form the second my wife and i arrived to a holla welcome family and a cold glass of bubbly and a cold towel the entrance is a expance of marble and as you enter the lobby its like wall of cool air and the excellence smell. we were wisked away to the club check in next to the magna restarunt for a speedy check in and escorted to our room within a few minutes. our luggage was delieverd promptly and our room was all we could have wished for with ice cold air,con already going and fridge stocked after travelling for over 20hrs we opted for room service for first meal. then for the next two weeks we lounged at the pool and eat some of the best all inclusive food ive ever had. We didnt really have a best meal as it was all so good but we both agreedthat magna , chez and spice were our favourite places to eat. all the drinks were good but our best bar was in club lounge as they made a real show making whatever you could ask for. the beach is good with pleanty of sun beds and yes the ocean is a bit murkey and yes there is sea weed about but the guys do a great job of collecting it up. the spar water therepy is well worth a go and with a few extras made for a nice pamper in the afternoon. we had the best vacation ever and have rebooked for 15 nights next year I`m not easy to impress but they managed it all the toilets are kept super clean and fresh smelling the grounds are spotless and you never see a idle member of staff we met some really nice american couples and are returning next year to meet up again a few things to add Dress up a bit if the dress code is closed toe shoes and long trousers suck it up dont moan about it you slob around all day so make the effort. most places are fine with smart sandles and nice shorts Tip the staff they need and deserve it ( even the guys on beach clean up )
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