Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This 162 suite resort, stretches along a secluded beach, providing indulgences from gourmet cuisine to luxurious suites. Families can relax knowing that their little ones are in good hands with their certified team of professionals at the Eko Kids Club. Guests are invited to customize their Gourmet Inclusive Experience by completing a pre-arrival form online.
The resort is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean.
Other fees include
- Government of Quintana Roo environmental tax
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Gourmet Inclusive® restaurants are at complete disposal of all guests, whereas the restaurants and bars of El Dorado Royale and El Dorado Casitas Royal are at the disposal of the adult (18+) guests
- Baby amenities, such as strollers, cribs, baby changing tables, monitors, baby bottle warmers, baby bathrobes and others are delivered to the guests, upon request and subject to availability.
- All taxes
Rooms
Amenities
Accessibility
- Elevators.
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services available ($)
- Children’s pool
- Piñata making
- Various colouring games
- Experimenting
- Design activities
Eko Kids Club
Generations EKO KIDS CLUB offers supervised activities for children ages 4 to 12 years old. The EKO KIDS club is a safe and fun place where kids can enjoy movies, video games, books and arts and crafts.
Little Eko Chefs Program
The LITTLE EKO CHEFS PROGRAM is designed to provide little guests with the memorable and joyful experience of cooking! It is considered to be the-first-of-its-kind program, incorporating historical and cultural facts and eco-friendly food basics.
Age ranges
- Children ages: 0 to 17
Bars and entertainment
Type | Amenities | |
---|---|---|
Swell | Bar, Swim-up bar | Open air |
Sling | Bar, Lounge |
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Internet
- Business centre available ($)
Dining
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Chef Market | À la carte | International | Breakfast, Lunch | Dress code |
Palms Restaurant & Terrace | À la carte | Seafood | Lunch | Dress code |
Jade | À la carte | Asian | Dinner | Dress code |
Wine Kitchen | À la carte | International | Dinner | Dress code |
Habb | À la carte | Indian | Dinner | Dress code |
Facilities
- Suites: 159
- Built in: 2014
- Eco-friendly hotel
Health and wellness
- Fitness centre: on site
- Fitness classes: on site
- Salon: on site ($)
- Sauna steam room: on site ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Water aerobics
- Yoga
Location
- Beach front
- Private beach
Meal and plan options
-
All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Outdoor pools: 2
- Cabanas: Included
Water sports
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site ($)
Other sports
- Aerobics: on site
- Bicycles: on site
- Tour excursions: on site ($)
Other activities
- Arts and crafts: on site ($)
- Daily activities: on site
- Games room: on site
- Water Polo
- Themed Shows
- Fitness Classes available ($)
- Beach volleyball
- Dance lessons
Shops and services
- 24 hour front desk
- ATM available ($)
- Baggage check
- Business centre available ($)
- Catholic wedding chapel available ($)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Grocery items available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Parking
- Photo shop available ($)
- Shopping onsite available ($)
- Tour desk available ($)
- Wedding chapel available ($)
- Wedding facilities available ($)
Location
Reviews
Love Rivera Maya Generations
Michael M (Springfield, Va) on Jul 05, 2022
Luiz And April were fantastic butlers during our stay at Generations Rivera Maya. Enjoyed our days at the pool special nights at restaurants all the special birthday celebrations they surprised us with. Luiz and April made it specially helpful for us. They were always there for us.
Great trip!
Kim S (Houston, Texas) on Jul 05, 2022
We loved our stay this week at Generations! Luiz and Abril took care of all of our needs! They were fantastic! We enjoyed our days at the pool and our excursions. This is our 7th year and I think we’ve had Luiz for all 7! We will be back next year!
Ready to find your next getaway?
Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.