The Grand Riviera Princess in Riviera Maya has one of the best beachfront locations in the area, allowing guests a comfortable and unique way of enjoying the fine sand and clear waters. This spacious resort offers something for the entire family from its incredible beach to eight pools to extensive dining options and spacious accommodations. Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess.
Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess all facilities are shared between the two properties with the exception of the Platinum Club sections.
Guests now have the option to choose between non-smoking and smoking rooms when making your reservation please specify your preference.
First off, I will recommend staying in the Laguna Villa Suites. You have your own private pool (read NO KIDS), server, bartender and concierge. You also get free 24 hour room service, which after a day at the pool, who wants to always get dressed up and head to dinner. Very convenient!!
Rene, our concierge, Benjamin, our bartender, and Isabel, our server/bartender were top notch. They were always smiling, and super friendly. I know these jobs are hard on them, but they never made it seem like a bother to have drinks on hand and smiles on their faces.
Rene was amazing!! He was always willing to help arrange what we needed, and even reserved our cabana for the entire week (typically you have to ask the morning before and hope you can get one). The hotel was only 30% occupied, so we really felt like we had the place to ourselves.
Chill Out was OPEN!!!! YAY!!! If you have the extra money, I highly recommend this restaurant. This was our second dinner there, and they went above and beyond with us. Ronaldo, Riguel, Pedro, and Remigio made it a night we won't ever forget. They moved us onto the beach (toes in the sand), placed extra lighting around us, and even gave us our own speaker to set the mood. Israel, the chef, prepared an amazing lobster and porterhouse steak for us. We had mentioned in conversation that we were celebrating our birthdays, and they brought out a cake with "Happy Birthday" and our ages on it. Completely unexpected, but completely wonderful.
We love this resort, and we will be coming back every year until we can't travel anymore!!! Our stays are a welcome break, and the staff here really help us relax and treat us amazingly!!
Sep 21, 2021
I had so much fun with the entertainment team in your hotel, Ever and Givani are amazing during the activities, at the pool and the shows; all the service in general
I’ll definitely back the next year