All inclusive

Grand Riviera Princess All Suites and Spa Resort

Riviera Maya 4.5

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Overview

The Grand Riviera Princess in Riviera Maya has one of the best beachfront locations in the area, allowing guests a comfortable and unique way of enjoying the fine sand and clear waters. This spacious resort offers something for the entire family from its incredible beach to eight pools to extensive dining options and spacious accommodations. Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess.

Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess all facilities are shared between the two properties with the exception of the Platinum Club sections.

Guests now have the option to choose between non-smoking and smoking rooms when making your reservation please specify your preference.

Other Fees: 1.35 usd per room/per night (plus tax) Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

674

Rooms

Junior Suite
  • 1 king bed, or 2 double beds
Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary toiletries

Deluxe Junior Suite
  • 1 king bed, or 2 double beds
Deluxe Junior Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary toiletries

Deluxe Junior Suite Swim-Out
  • 1 king bed, or 2 double beds
Deluxe Junior Suite Swim-Out
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary toiletries

Platinum Suite
  • 1 king bed, or 2 double beds
Platinum Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary toiletries
Additional details

Platinum Club Benefits include:

  • DVD library available in Platinum Lounge
  • Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
  • Private pool with butler service (drinks only)
  • Nightly turn down service
  • Use of bathrobes during entire stay, 2 pairs of slippers per room
  • Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
  • Private check-in with cold towel on arrival and welcome drink
  • Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
  • 1 special dinner
  • 24 hour concierge service in the Platinum Club Lounge
  • Exclusive continental breakfast area in the Platinum Club Lounge
  • Hors d'oeuvres at Platinum Club Lounge
  • Breakfast and lunch à la carte service in the buffet restaurants near the Platinum Club Lounge
  • Reservations for à la carte restaurants can be made in the Platinum Club Lounge
  • Gift in room upon arrival
  • Discount on green fees at golf course (subject to availability) 
  • Discount on spa treatments (single service items only)
  • Discount at the Water Sport Center (single service items)
  • Reserved area on the beach with beverage butler service 
  • 1 water circuit at the spa (per person, per week) - (adults only 18+) 
  • 1 beach bag
  • Special amenities in room

Laguna Villa Suite
  • 1 king bed
Laguna Villa Suite
Featured amenities
Included in all rooms
  • A/C
  • Alarm clock
  • Coffee maker
  • Hair dryer
  • Mini-bar stocked daily
  • Phone
  • Safe
  • TV
  • Complimentary toiletries
Additional details

Platinum Club Benefits include:

  • DVD library available in Platinum Lounge
  • Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
  • Private pool with butler service (drinks only)
  • Nightly turn down service
  • Use of bathrobes during entire stay, 2 pairs of slippers per room
  • Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
  • Private check-in with cold towel on arrival and welcome drink
  • Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
  • 1 special dinner
  • 24 hour concierge service in the Platinum Club Lounge
  • Exclusive continental breakfast area in the Platinum Club Lounge
  • Hors d'oeuvres at Platinum Club Lounge
  • Breakfast and lunch à la carte service in the buffet restaurants near the Platinum Club Lounge
  • Reservations for à la carte restaurants can be made in the Platinum Club Lounge
  • Gift in room upon arrival
  • Discount on green fees at golf course (subject to availability) 
  • Discount on spa treatments (single service items only)
  • Discount at the Water Sport Center (single service items)
  • Reserved area on the beach with beverage butler service 
  • 1 water circuit at the spa (per person, per week) - (adults only 18+) 
  • 1 beach bag
  • Special amenities in room

Amenities

  • Elevators.
  • Public areas wheelchair accessible
  • Wheelchair accessible rooms

Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.

  • Child care services available ($)
  • Children’s pool
  • Playground
  • Waterpark available ($)
  • Pro Tennis classes with a professional instructor for children from 8 years of age available ($)

Mini-Club

Mini-Club

During the day, outside area with games, house club and swimming pool

At night, entertainment for Children, Mini Disco, Mini Theater with marionette, mini cinema, room with videogames

Age range: 4 to 12

Teen Club

  • Club for kids from 12 to 16 years of age.
  • Discotheque: in the ice cream parlor every Thursday.
  • Beach soccer 
  • Beach volleyball
  • Beach games
  • Spanish classes.
  • Horseshoe throwing
  • Water volleyball
  • Archery
  • Ping Pong / Table tennis
  • Water polo
  • Basketball
  • Pool tournament
  • Tennis classes
Age range: 12 to 16
The age range below will determine the quantity of children during booking.
  • Children ages: 2 to 12
Type Amenities
Relax Bar, Swim-up bar
Fantasy Bar Bar, Swim-up bar
Maya Bar Bar, Swim-up bar
Ibiza Bar, Lounge
Lobby Bar Sunset Bar, Lobby bar
Lobby Bar Riviera Bar, Lobby bar
Theatre Bar Bar
Poquito Bar, Beach bar
Punta Bete Bar
Chactemal Bar
Platinum Riviera Bar (exclusive to Platinum Room categories only) Bar
Platinum Sunset Bar (exclusive to Platinum Room categories only) Bar
Arieto Nightclub Dance floor
Chill Out Bar
Disco Nightclub Dance floor
24 hour Sport Bar Bar, Sports bar
Check-in time: 3 p.m.

Check-out time: 12 p.m.

Wi-Fi

  • Lobby
  • Room
Type of restaurant Type of cuisine Open for Additional Information
Green Buffet International Breakfast, Dinner, Lunch
Naranja Buffet International Breakfast, Dinner, Lunch
La Vaqueria À la carte Grill/steak house Dinner Dress code, Reservations required
Mama Mia À la carte Italian Breakfast, Dinner, Lunch Dress code, Reservations required
La Hacienda À la carte Mexican Dinner Dress code, Reservations required
La Fondue À la carte International Dinner Dress code, Reservations required
Las Olas (not available for Junior Suite room categories) À la carte Seafood Dinner Dress code, Reservations required
Le Fleur (not available for Junior Suite room categories) À la carte International Dinner Dress code, Reservations required
Miso À la carte Asian Dinner Dress code, Reservations required
Chill Out Beach Club ($) À la carte International Dinner ($), Dress code, Not included with all-inclusive plan
  • Rooms: 674
  • Fitness centre: on site
  • Salon: on site ($)
  • Spa: on site ($)
  • Spa treatments: on site ($)
Punta Bete, Km 296
77710 Playa del Carmen
Playa del Carmen, Mexico
52-984-877-3500
49 km from CUN
  • Beach front
  • 24 hour all-inclusive: Included
    • All meals plus snacks

Pools

  • Adults only pools: 8
  • Jetted pools: 1
  • Kids pools: 4

Water sports

  • Dive shop: on site ($)
  • Motorized watersports: on site ($)
  • Non-motorized watersports: on site
  • Scuba diving: on site
  • Snorkeling: on site
  • Watersports centre: on site ($)

Other sports

  • Tennis courts: on site

Other activities

  • Beach activities: on site
  • Daily activities: on site
  • Games room: on site
  • Nightly entertainment: on site
  • Business centre available ($)
  • Concierge
  • Currency exchange
  • Giftshop available ($)
  • Laundry services available ($)
  • Medical services available available ($)
  • Meeting facilities available ($)
  • Tour desk
  • Wedding facilities available ($)
  • Please note WiFi signal strength varies throughout the resort

Location

Address
Punta Bete, Km 296, 77710 Playa del Carmen, Playa del Carmen, Mexico
49 km from CUN airport

Reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 4.0
  • Rooms 4.5
  • Service 4.0
  • Value 4.0
TripAdvisor users rated this property 5 out of 5

2nd Visit, Not Disappointed!!!

irisheyes26101 on Sep 27, 2021

First off, I will recommend staying in the Laguna Villa Suites. You have your own private pool (read NO KIDS), server, bartender and concierge. You also get free 24 hour room service, which after a day at the pool, who wants to always get dressed up and head to dinner. Very convenient!! Rene, our concierge, Benjamin, our bartender, and Isabel, our server/bartender were top notch. They were always smiling, and super friendly. I know these jobs are hard on them, but they never made it seem like a bother to have drinks on hand and smiles on their faces. Rene was amazing!! He was always willing to help arrange what we needed, and even reserved our cabana for the entire week (typically you have to ask the morning before and hope you can get one). The hotel was only 30% occupied, so we really felt like we had the place to ourselves. Chill Out was OPEN!!!! YAY!!! If you have the extra money, I highly recommend this restaurant. This was our second dinner there, and they went above and beyond with us. Ronaldo, Riguel, Pedro, and Remigio made it a night we won't ever forget. They moved us onto the beach (toes in the sand), placed extra lighting around us, and even gave us our own speaker to set the mood. Israel, the chef, prepared an amazing lobster and porterhouse steak for us. We had mentioned in conversation that we were celebrating our birthdays, and they brought out a cake with "Happy Birthday" and our ages on it. Completely unexpected, but completely wonderful. We love this resort, and we will be coming back every year until we can't travel anymore!!! Our stays are a welcome break, and the staff here really help us relax and treat us amazingly!!

TripAdvisor users rated this property 5 out of 5

Vacation 2021

F170FAmarioc on Sep 21, 2021

I had so much fun with the entertainment team in your hotel, Ever and Givani are amazing during the activities, at the pool and the shows; all the service in general I’ll definitely back the next year

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