All inclusive

Iberostar Grand Paraiso

Riviera Maya 5.0

Overview

The Iberostar Grand Paraiso is the ultimate adults-only luxury resort with the Iberostar Grand Collection. Oceanfront resort offers exceptional service and impeccable attention to detail. You also receive exchange privileges with the other hotels in the Iberostar Playa Paraíso Golf & Spa Complex with access to 19 restaurants & 19 bars!

 

Other Fees: Paid directly to the hotel.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Suite
646 square feet
  • 1 king bed, or 2 double beds
  • Garden view
  • No more than 2 guests in the room
Suite
646 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • Turndown service
  • TV
  • DVD/CD player
  • Hammock or swing
Additional details

Grand Suites: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Upper Floor Suite
646 square feet
  • 1 king bed, or 2 double beds
  • No more than 2 guests in the room
Upper Floor Suite
646 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • Turndown service
  • TV
  • DVD/CD player
  • Hammock or swing
Additional details

Grand Suites: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Pool View Suite
646 square feet
  • 1 king bed, or 2 double beds
  • Pool view
  • No more than 2 guests in the room
Pool View Suite
646 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • Turndown service
  • TV
  • DVD/CD player
  • Hammock or swing
Additional details
Grand Suites: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Ocean Front Butler Suite
646 square feet
  • 2 double beds, or 1 king bed
  • Ocean view
  • No more than 2 guests in the room
Ocean Front Butler Suite
646 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • Turndown service
  • TV
  • DVD/CD player
  • Hammock or swing
Additional details

Upper Grand Suites:

·       Personalized pre-arrival contact to learn the guest’s preferences*

·       Online check-in*

·       Room selection through “My Room Online”

·       Personalized welcome

·       Special welcome drink

·       Refreshing towel upon arrival

·       Private check-in with a Hotel & Room orientation made by the butler

·       Resort credits

·       Customized Minibar

·       Bottle of local wine/liquor

·       25% of discount on Star Prestige

·       Butler courtesy call during stay

·       24 hour Guest Service

·       Exclusive Grand Experience Team with butler service

·       24 hour Bellman service

·       24 hour Valet parking service

·       Pool Grand Experience Team service

·       Ironing service

·       Resort guided tour by appointment (Butler)

·       Butler courtesy call, day before checkout

·       Butler support for any guest needs

·       Personalized farewell of guests

·       Baggage claim by bellman in room

·       Complimentary late check out* *Subject to availability.

Panoramic Ocean Front Butler Suite
645 square feet
  • 1 king bed, or 2 double beds
  • Ocean view
  • No more than 2 guests in the room
Panoramic Ocean Front Butler Suite
645 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • Turndown service
  • TV
  • DVD/CD player
  • Hammock or swing
Additional details

Upper Grand Suites:

·       Personalized pre-arrival contact to learn the guest’s preferences*

·       Online check-in*

·       Room selection through “My Room Online”

·       Personalized welcome

·       Special welcome drink

·       Refreshing towel upon arrival

·       Private check-in with a Hotel & Room orientation made by the butler

·       Resort credits

·       Customized Minibar

·       Bottle of local wine/liquor

·       25% of discount on Star Prestige

·       Butler courtesy call during stay

·       24 hour Guest Service

·       Exclusive Grand Experience Team with butler service

·       24 hour Bellman service

·       24 hour Valet parking service

·       Pool Grand Experience Team service

·       Ironing service

·       Resort guided tour by appointment (Butler)

·       Butler courtesy call, day before checkout

·       Butler support for any guest needs

·       Personalized farewell of guests

·       Baggage claim by bellman in room

·       Complimentary late check out* *Subject to availability.

Romance Villa with Private Pool and Butler Service
2088 square feet
  • 1 king bed
  • Garden view
  • No more than 2 guests in the room
Romance Villa with Private Pool and Butler Service
2088 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Bathrobes
  • Coffee maker
  • Hair dryer
  • Iron/Ironing board
  • Mini-bar
  • Safe
  • Slippers
  • Turndown service
  • TV
  • DVD/CD player
  • Hammock or swing
Additional details

Grand Suites: 

• Online check-in*

• Room selection through “My Room Online”

• Special welcome drink

• Refreshing towel upon arrival

• Registration at reception (not private)

• Hotel & Room orientation made by bellman

• Resort Credits

• Bottle of local wine/liquor

• Grand Experience Team courtesy call during stay

• 24 hour Guest Service

• Grand Experience Team available to assist the guest needs in the hotel areas

• 24 hour Bellman service

• 24 hour Valet parking service

• Pool Grand Experience Team service

• Resort guided tour by appointment (Grand Experience Team)

• Grand Experience Team courtesy call day before checkout

• Baggage claim by bellman in room

• $ Late check out**Subject to availability

Amenities

Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 5 out of 5

Great hotel

Americoza on Sep 13, 2023

We stayed at Iberostar Grand Paraiso for a week and all I can say it was a great vacation. The hotels personnel is highly trained and super professional which makes you feel welcomed and comfortable. Rooms are clean and well maintained. Food is good, plenty of choices including seafood. That’s how we rated La carte restaurants 1 Tony’s 2 French 3 Japanese Italian and Mexican restaurants required major work on the menu and food quality . Tony’s and French have compensated for all of them though. One major improvement this hotel needs is - entertainment. First of all it needs a designated spot for entertainment and shows, and the quality of shows needs to be addressed as well. Beach was great and well maintained, no seaweeds on the shore . There were police patrols daily on the beach reminding that you are protected - thank you for your service guys. Special shout to the beach guy who was serving us drinks . Daniel, what a great dude with a sincere smile , great attitude and fast service , thank you again for all the drinks and great service !!! Bottom line- yes , we are definitely will come back !

TripAdvisor users rated this property 5 out of 5

10/10 service

Alyssa A on Sep 12, 2023

Let me start by stating that I am the daughter of a travel agent so I luckily have been spoiled with vacations my whole life and have been at some really amazing resorts. However, Grand Paraiso exceeded every expectation that I could've ever imagined. First and foremost, GUADALUPE made this trip!!!! The service he provided at the Star Prestige beach was impeccable with the help of Saulo, Merna & David. I truly felt like a Kardashian during my stay lol. Guadalupe hooked me and my family up with a beachside private lunch prepared by the Prestige Star Chef himself, Yadhir assisted by Noemi. The lunch made our amazing stay that much better. Yadhir truly loves what he does and it shows in his delicious food. Our butlers, Antonio and Fernando were amazing. They were very attentive and checked on us every chance they got to make sure there was nothing we needed. My family started calling them both "Mr. Deeds" as they would always pop out from somewhere whenever we left our rooms or headed to our rooms making sure we were okay and there was nothing that we needed. We will miss them both so much. The service this hotel has to offer is unlike anything I've ever experienced and can't thank the employees enough for making me feel special. Overall, all the workers went above and beyond. They were happy to be working and helping us and it truly showed. Thank you to everyone, especially Yadhir and Guadalupe for making our trip the trip of a lifetime!

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Vacation Offers

  • Receive up to $800 in resort coupons with a minimum stay at select all-inclusive Iberostar Hotels & Resorts in Mexico and the Caribbean.

    Montego Bay, Puerto Vallarta, Riviera Maya, Cancun, Cozumel, Punta Cana, Puerto Plata

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